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PremierOne NG9-1-1 Call Control

Transform incident management operations and simplify workflows with PremierOne™ NG9-1-1 Call Control.

With call-handling functionality directly accessible within PremierOne Computer-Aided Dispatch (CAD), users no longer have to switch back and forth between independent CAD and 9-1-1 systems.

PremierOne NG9-1-1 Call Control integrates the most important information into a unified view, eliminating repetitive data entry steps and improving operator focus and productivity. The purpose-built application handles voice calls, citizen texts and multimedia messages simultaneously and streamlines workflows so that call takers and dispatchers can focus on managing the incident at hand without being distracted by the complex technology that surrounds them.

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