New in PremierOne CAD - RELEASE 4.6.14
We're excited to review the work done this past quarter to improve the PremierOne experience. For any questions, please contact customer success.
CAD Web Client for PREMIERONE
Track unit location on P1 CAD Web Client map
Who will use it?
Command Staff, Dispatch Supervisors, Firefighters
What is the value?
To understand an actual location of specific units with enabled GPS-reporting for situational awareness; to request backup and monitor situation without a need to have full CAD or Mobile Client
How does it work?
P1 CAD units’ ARL data gets transferred over to the cloud via Location Services. CAD Web Client subscribes to receiving location updates for specific agencies the logged-in user has access to and then displays incoming locations on CAD Web Client map
CAD Incident search via CAD Web Client
Who will use it?
Command Staff, Dispatch Supervisors, Firefighters, Police Officers
What is the value?
For any investigative, quality-assurance tasks where specific incidents need to be found without a need to have a full CAD or Mobile Client
How does it work?
When CAD Web Client is enabled, all P1 CAD incidents get pushed to the cloud, where authorized users can search for incidents from their agency or other agencies they have “view incident access” to, and review their details and history. This includes closed incidents. System supports lookup by a set of parameters as CAD Incident #, Report #, Address, Phone, Comments
Saving and remembering CAD Map bookmarks
Who will use it?
Command Staff, Dispatch Supervisors, Firefighters
What is the value?
To define a map view/extent they could easily switch to in case they need a particular geography
How does it work?
User accesses the map in CAD Web Client. Then they navigate to a desired geography in the map at the desired zoom level, access bookmarks feature and save a new bookmark giving it a desired name. Once completed, the saved map bookmark will appear in the bookmark list and will be available for selection
PremierOne CAD
Ability to update location information on associated incidents
Who will use it?
CAD Users - Dispatchers/Call-Takers
What is the value
Events that require multiple agencies to respond (such as police and fire) sometimes require multiple incidents. This feature provides the option to update a location on all associated incidents with one transaction.
How does it work?
The CAD user can check a box to update the location of associated incidents. They can also have that check box defaulted to always be checked.
Database queries added for Vehicle ID, Radio ID and Talkgroup
Who will use it?
CAD Users - Dispatchers/Call-Takers
What is the value
Many times there is a need to know what Radio ID or Vehicle ID is assigned to a certain unit or person. This query provides that information quickly and lets the user know if the equipment is on duty.
How does it work?
A query can be provisioned now that the data has been added to this release. Once the query is provisioned, the CAD user can use it to search for the assignment of the queried equipment.
Verify by City and Location Update
Who will use it?
CAD Administrators
What is the value
Agencies have the option to verify locations within CAD by location and city, or by all fields within the location verification section of the form. Previously this setting was in the CAD Client configuration tool. With this change the setting is easily available within provisioning.
How does it work?
When the option is checked within provisioning, mapping, verification settings, the CAD Clients for the agency will verify by location and city only.
PREMIERONE MOBILE
Online Help
Who will use it?
Mobile Windows Users
Why would they use it?
To access documentation or online learning
How does it work?
The previous links that would take the user to documentation within the application will not navigate to the LXP
Call Stacking Enhancements
Who will use it?
Mobile Windows Users
Why would they use it?
This gives the agency more flexibility in their call stacking behavior and also enhances the operational navigation of the Mobile windows product
How does it work?
Add provisioning option so when a stacked call is active there is no pop-up and the default behavior is for the call to go back to a stack (unless a disposition is added and the incident is closed out). Add function key to take user to call stack. Currently the functionality takes the user to their active incident. Add option to activate a call from the Incident Summary screen
PREMIERONE RECORDS
Pull Forward Wizard UI Enhancement and Vehicles
Who will use it?
RMS Mobile Users
What is the value
When writing a report, you want to use a person or vehicle from a Master Subject or Vehicle record.
How does it work?
This feature reduces duplicate data entry and pulls the person or vehicle forward.
Print/Save As Enhancements
Who will use it?
RMS Users
What is the value
Currently, if you are printing a case folder with 50 documents, you have to hit “print” 50 times. This will allow the user to select the documents and print with one button pushed.
How does it work?
User Print Wizard to dictate the user options for printing or save as functionality that will correspond to the printer agency set up
CommandCentral Responder - PremierOne Records Integration for Citations
Who will use it?
Customers who own CommandCentral Responder and PremierOne Records
What is the value?
If the customer is a P1 RMS customer who also has CC Responder for citations this will provide that integration
How does it work?
When the option is checked within provisioning, mapping, verification settings, the CAD Clients for the agency will verify by location and city only