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"Having The Technology Is Like Having A Third Person In Each Patrol Car."

James White | Assistant Chief | Detroit Police Department

Detroit Police Department: Renewing Hope Through A Safer Motor City

Initiating Change Starts With Understanding The Problem

When Police Chief James Craig took up his post in Detroit in 2013, he was faced with some difficult hurdles to overcome. According to the Detroit Free Press, crime rates in 2012 were higher than they had been in 20 years. The city, hit hard by the recession, was slow to recover. Craig’s task was multi-faceted: develop better ways to fight crime, while improving police morale and winning the trust of Detroit-area citizens. In addition to building on traditional tactics, Craig looked into new technologies that would give the department new capabilities and help drive real change in the community.

Customer Profile

The Detroit Police Department

The Detroit Police Department has approximately 1,600 sworn officers that serve a city population of 688,000. 

Detroit's Real-Time Crime Center

Detroit PD deployed their own Real-Time Crime Center in conjunction with Project Green Light with four CommandCentral Aware positions that integrate:

  • Public video feeds
  • Private video feeds
  • Computer-aided dispatch incident data
  • Two-way radio locations
  • Automatic vehicle locations

Executive Summary

The Challenge

Detroit Police Department was facing some of the highest crime rates the city had seen in decades. They needed a way to not only reduce violent crime in the city, but also help restore an environment capable of supporting economic growth.

The Solution

The establishment of a Real-Time Crime Center using CommandCentral Aware, along with unprecedented partnerships to stream video from participating private businesses as a part of Project Green Light, allowed Detroit PD to redefine the meaning of real-time crime fighting.

The Benefits

Detroit has since seen a 40% reduction in violent crime at the eight pilot locations. This change has been attributed to having analyst eyes on scene within seconds - virtually, enabling more accurate information sharing for increased officer awareness.

Interested in learning more about CommandCentral Aware?

CommandCentral Aware can help you better manage operations by integrating voice, data and video intelligence together into a single command center position. 

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