Make calls to the public that get answered. Calls from 10-21 Police Phone are made from a local, unblocked number to increase answer rates while protecting your personal number and privacy.
What do you do when you need to make a follow-up call after an incident? Often, you’re left with no choice but to give out your personal phone number – jeopardizing your privacy. If you block your number, the chances of the call getting answered drop drastically. 10-21 Police Phone app was created to help.
Make calls from a local virtual number – not your own. Store call details in the cloud to protect your phone from being discoverable.
Calls from local, unblocked numbers are more likely to be answered the first time. Cut down your chances of going to voicemail.
Protect yourself in the event of a dispute by documenting smartphone interactions with the public.
Download the free 10-21 Police Phone app with limited features for individual use. Upgrade for advanced features as an individual user, or purchase 10-21 at the agency level to unlock the app's full potential.
If call is declined or goes to voicemail,10-21 sends a follow-up text identifying you as law enforcement, providing an easy way to request a callback.
Prevent your call from looking like spam with Law Enforcement caller ID. And the caller's ID from a callback request will display if available.
When an individual calls you back, you'll receive a callback notification to respond at your convenience.
Access your full call history. Look back through your entire call log to verify contact with individuals or access numbers you would have lost.
Equip your agency with powerful tools to interact with the public in a professional fashion. 10-21 CallManager provides admins clear visibility to call history and community callback requests, while CommandCentral users enjoy seamless access with single sign-on.
Check status of callback requests to see when, or if, the individual was contacted. Filter and search requests and clear them manually from the list.
View your personnel's outbound call data including their name, number, and duration of call. Filter by personnel, number or date for easy tracking.
Create a profile for each user and manage who has access to 10-21 Police Phone. Assign licenses and admin privileges.
Configure your 10-21 experience. Set agency name, dispatch number, preferred area code and timezone for users. Set rules for accessing a license.
Civilians have expectations about police accessibility. We’re talking about your mom and dad wanting a call back on the results or information about a traffic crash report. We want to be able to meet the expectations of those folks and be very accessible.
Law enforcement can download the 10-21 Police Phone app and start making calls today. Upgrade for advanced individual features or purchase 10-21 for your agency to unlock the app's full potential.
Download 10-21 Police Phone for free from the App Store or Google Play.
Upgrade your individual subscription in the App Store or Google Play for advanced features.
Contact us to purchase 10-21 Police Phone for your agency and gain access to admin controls and tools via CallManager.
Find it on Google Play or the App Store