Real-time Intelligence Console - Motorola Solutions USA

Real-Time Intelligence Console

One Unified Operational View on
a Powerful Console

The Real-Time Intelligence Console provides an officer a user-configurable console view in a Real-Time Crime Center, which aggregates multiple disparate public safety systems such as video surveillance, CAD, P25 radio systems and third-party event sensor applications into a unified public safety workflow for the purpose of: identifying and distributing incident relevant intelligence to first responders in real time during active incident response; aiding an investigation by providing relevant and timely intelligence to improve closure rates; and proactively identifying potential incidents before they occur in order to stop a crime in action, helping to keep citizens and officers safer and communities thriving.

Features and Benefits

One Powerful Multimedia Platform

Motorola understands public safety operations. Putting our knowledge to work, we designed and built workflows into the Real-Time Intelligence Console (RIC) to streamline the collection and distribution of incident-related information so you can increase efficiency, help officers in the Real-Time Crime Center to work smarter and improve real-time decision-making capabilities.

Aggregation and Distribution of Real-time Video and Data

The Real-Time Intelligence Console lets analysts prepare and distribute live tactical video, recorded video clips, documents, photos and key information to your officers in the field, and to other agencies for multi-jurisdictional response. Push-a-Link and Push-a Snapshot make it easy to distribute video and photos to dispatched units. Now, personnel in the field have direct access to relevant information in real time for enhanced decision making.

CAD Integration

Interfacing with your existing CAD platform, RIC pulls all incident information stored in CAD, including dispatcher notes, address information, snapshots and other related attachments. The system publishes vehicle location information so that GPS-enabled vehicles appear on the Real-Time Intelligence Console map. CAD incident and event/sensor information is also correlated to nearby camera sources for a single view of what’s happening.


Leveraging Motorola’s Advanced Messaging Service, RIC can easily connect to other messaging services, including ASTRO® 25 messaging and query, as well as third party CAD systems. RIC lets personnel securely create, address, send, receive and reply to messages. Attachments collected via the console, such as video clips, photos and text files, can be easily shared with dispatch, first responders or other personnel. Plus, users can choose how they want to receive priority alerts and updates, including information bubbles, audible signals or visual alerts.

Database Query

Your personnel can quickly query and display results from multiple databases, such as your department’s Records Management Systems (RMS) and local, state and national vehicle and law enforcement databases. The console also provides immediate access to a wide variety of incident-related information and photos, video and other relevant files.

Voice Collaboration

The Real-Time Intelligence Console can connect to a Motorola Project 25 mission critical voice and data communication network through the MCC 7100 IP Dispatch Console interface, which allows users to monitor and communicate with multiple talk groups, as well as provides unit location and emergency status. With the ASTRO® 25 Advanced Messaging Solution the console analyst can send text data to radio users on the scene or en route to an incident.

Event Trigger

The architecture enables third-party event sources such as license plate recognition, gun shot detection sensors and advanced video analytics, like crowd formation or dropped bag triggers, to be integrated, reported and displayed on the map. Critical information such as status, type, severity, location is accessible when an event occurs, and RIC quickly associates incident and vehicle location information with nearby camera sources for ongoing event monitoring.


At a Glance