With Advanced Services, you get fast response to network issues by our qualified technicians who analyze and diagnose your network, as well as deliver routine maintenance.
Network Upgrades: Get the necessary network upgrades, implementation and change management services required to maintain your network at the highest level of support. Upgrading your network ensures you attain the most value from your ASTRO 25 investment with the latest features and security enhancements.
Annual Preventive Maintenance: Routine test and alignment of your infrastructure helps improve system efficiency and minimize network downtime.
Onsite Support: When remote resolution is not possible, a local field technician will be dispatched to the affected site to resolve the issue.
Network Hardware Repair: Factory-trained and certified technicians troubleshoot, analyze, test and repair all Motorola-manufactured and select third-party equipment at our centralized facility.
24x7x365 Technical Support: Gain access to Motorola's system technologists to help troubleshoot and resolve network.
In addition to Advanced Services, Advanced Plus helps extend the lifespan of your network with planned upgrades.
Network Event Monitoring: Motorola connects securely and seamlessly to your infrastructure, and our dedicated, highly-trained staff proactively detects, troubleshoots and rapidly resolves network issues.
Remote Security Patch Installation: Proactive security updates are remotely applied by Motorola to help maintain operational integrity of your network and minimize cybersecurity risk.
Cybersecurity Services: Increasing cyber threats requires a more continuous, end-to-end approach for protecting your critical communication environment. The security measures you took yesterday may not be right for tomorrow’s cyber assault.
Leveraging the skills and tool set of our cybersecurity experts, trained to stay actively informed of the rapidly changing landscape of security threats and compliance requirements, the cybersecurity services which are available through our service packages are designed to help safeguard your operational integrity.