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Critical Connect

Critical Connect

Collaborate across agencies, borders, organisations and technologies – wherever and whenever required

Why you need interoperability on demand

Every day, as well as in emergency situations, every organisation needs to communicate effectively. Regardless of device or network. With Critical Connect, voice and data can cross from broadband to LMR networks, and vice versa. Now, you can provide your people and those you need to work with, with radio-to-mobile communications that are fast, secure and affordable.


One secure connection provides seamless communication with internal groups and external organizations, reducing the cost and complexity of interoperable PTT.


Adapt to the diverse needs and roles of its users (first responders, command staff, auxiliary forces, volunteers, contractors).


Monthly subscription fee allows you to adjust level of service quickly and easily as needs grow.

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Critical Connect ISSI first to achieve P25 CAP compliance

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Dynamic, seamless interagency PTT communication

Whether you need to combine forces or keep contractors safe on site, it’s essential to have everyone on the same page. With a single link to Critical Connect, you can connect securely with other agencies, as well as personnel outside LMR coverage.

Improve multi-agency coordination

Listen to Brad Stoddard, Michigan Public Safety Communications System Director, talk about how the State of Michigan is using Critical Connect to improve inter-agency communication and enhance cross-border mutual aid.

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Improve interoperability within enterprise sites

Enterprise communications operator uses Critical Connect to add P25 and Tetra radios from various oilfield sites to talkgroups. Staff and contractors’ WAVE PTX profiles from Critical Connect can also be added and removed as required.

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Improve interoperability between agencies and enterprise

Communications operator uses Critical Connect to patch air traffic control, emergency services agencies and airport security talkgroups. Operator adds airline staff and volunteers’ WAVE PTX profiles to Critical Connect to expand talkgroups to all stakeholders.

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When Time Is Of The Essence

Magnify the power of Critical Connect with the WAVE PTX mobile app. WAVE PTX connects smartphone users to existing radio networks with highly scalable enterprise-grade PTT functionality. Now critical information can flow quickly and securely between mobile workers, teams and fleets, with an app that turns any smartphone into a PTT device.

WAVE PTX mobile application

Turn your smartphone or tablet into a PTT handset. Get the power of push-to-talk with the ability to share location, images, videos, and data files at the touch of a button

WAVE PTX Command Application

Manage your operations with easy access to key features such as talkgroup scanning, multimedia communication, and location mapping and tracking

SafeGuard Package

Enhance user safety, situational awareness, and operational efficiency through MCPTT features such as emergency calling, remote user check, and ambient listening

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Enhance your interoperability with Critical Connect and Wave PTX

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Critical Connect Solutions Brief

Learn how Critical Connect is making interoperable communications readily available and easily reachable for all agencies and organisations

Enhancing Intra- And Inter-Agency Communication

Find out how Critical Connect drives the Mission Critical Communications Ecosystem for public safety

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