Review essential product updates and features introduced in the previous quarter. Catch up on the latest releases with powerful innovations designed to help you work faster, smarter and safer.
These updates are designed to save your agency time, enhance system performance and improve your daily workflows.
This most recent update provides a more intuitive and secure way to manage your digital evidence. By simplifying how you organize collections and giving you granular control over data access, you can maintain a cleaner, more efficient workspace. These improvements ensure that your team can focus on what matters most—reviewing and preparing critical evidence—while feeling confident that sensitive information remains secure.
In April 2026, CommandCentral DEMS introduced a more intelligent, frictionless approach to digital evidence management by delivering advanced automation and smarter workflows. Designed to reduce administrative overhead, these updates allow public safety teams to maintain comprehensive case files with greater speed and efficiency, helping ensure that critical information is always readily accessible when it matters most.
Key updates include:
Efficient collection building: Save time by adding existing evidence directly to a collection without leaving your current workspace, using instant search by evidence name, device name or capture source.
AI-powered redaction translation: Improve your ability to identify sensitive audio or text by directly translating transcriptions into your configured language within the Redaction Assist tool.
Automated organization: Simplify your evidence upload process with CAD mapping and auto-tagging, which automatically appends metadata—such as incident numbers and categories—to streamline retention and disclosure workflows.
Advanced search filtering: Quickly locate the specific evidence you need by narrowing search results based on access permissions and sensitivity levels.
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The 2026.2 updates to Flex focus on modernizing the platform's infrastructure while empowering users with smarter, more flexible workflows across the platform, including CAD, GIS, Records and Jail. By upgrading underlying databases and introducing hybrid applications, your agency can help future-proof operations, integrate advanced AI tools sooner and even reduce the complexity of daily tasks—helping to ensure teams spend less time managing software and more time responding to the community.
Key updates include:
The latest updates to Flex are centered on delivering a more responsive, efficient and integrated experience for your public safety agency. By leveraging a high-performance database foundation, the platform now provides drastically faster search speeds and quicker system startup times, allowing teams to dedicate more focus to mission-critical operations.
Beyond performance gains, these enhancements prioritize productivity across the entire suite. Officers can now utilize AI-powered narrative assistance to generate high-quality incident reports, while dispatch and correctional staff benefit from streamlined workflows—such as intuitive barcode scanning for jail operations and faster map loading for dispatch. With the addition of seamless Single Sign-On and expanded state database connectivity, Flex creates a more unified, accessible environment that accelerates investigations and simplifies daily administrative tasks.
Other key updates include:
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This latest release focuses on elevating operational efficiency and security for VideoManager EX users, particularly for those managing complex evidence ecosystems. By introducing advanced authentication protocols like SAML 2.0 and enabling larger file imports, the update is engineered to support more seamless administrative control and expanded data collection capabilities.
Beyond these infrastructure improvements, the release prioritizes investigator productivity through intuitive enhancements. These updates ensure that teams spend less time navigating system logistics and more time focused on critical evidence, providing a more robust and responsive management experience across the board.
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Our latest firmware release for the APX N Line, alongside our standard portable and mobile radios, introduces key upgrades to help your team stay informed and connected. Stay mission-ready with the 2026.1 release, which helps ensure your fleet is operating on the latest software, including critical enhancements from the 2025 releases. Highlights of this update include:
We also introduced new intelligent tools for APX NEXT and APX N70 users, specifically engineered to reduce administrative burdens and help responders manage language barriers without compromising safety.
Instant access to policy expertise: Instead of searching through physical binders or waiting on dispatch for answers, your team can use SmartQuery. By leveraging the ViQi button, responders can securely access agency procedures through a voice-activated gateway, keeping radio channels clear for emergency traffic.
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This release reflects a continued commitment to performance, compliance and innovation by overhauling the data-sharing experience and instituting essential platform migrations. These changes empower your agency to efficiently manage cross-agency collaboration while transitioning to a secure, modern environment, allowing you to focus on keeping the community safe.
This update delivers powerful new features for users and site managers centered on proactive safety and standardized compliance. By introducing real-time alerts for high-risk driving behaviors and giving managers stricter auditing controls, your agency can intervene faster to keep the community safe while ensuring strict data integrity.
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