Honoring the pulse of public safety: celebrating NPSTW
Every second in public safety starts with a voice. That voice is the link between a crisis and the assurance that help is on the way. Read More
Happy 25th Birthday ASTRO!
In 1991, the ASTRO system was born. With the anticipation of Project 25 (P25)–designed to ...
Delaware County drops abandoned 9-1-1 calls by 80% with Automated Abandoned Callback
Delaware County’s story proves that smart technology doesn’t replace the human touch — it ...
Designing ViQi: Public Safety’s Virtual Assistant
Whether it’s asking Siri to find the best restaurants in the area or requesting Alexa add ...
No Longer a Voice Call: The Evolution to Visual Content – Part 1
One of the first stops on the path to Next Generation 9-1-1 (NG9-1-1) is the ...
Building a Safer Future for Hamilton Schools
Educational institutions are constantly seeking innovative ways to protect their ...
The NGCS Trailblazers: Get the Inside Track on Deploying and Benefiting from NGCS
Trailblazers are innovators, lifelong learners, movers and shakers— leaders who leave a ...
Motorola Solutions Honors Telecommunicators
It Starts with the Call This week, April 14-20, 2019, is National Public Safety ...
The Evolution of Swatting: APCO & PSTA Survey for ECC Best Practices
Swatting has evolved from a digital prank into a versatile weapon used for profit, ...
No Margin for Error: Loudoun County ECC is Always There for Residents
Loudoun County, Virginia, where I’m System Fire Chief, is truly one of the best places to ...