", {
id: "new-massage"
});
$(".embeddedServiceSidebar").append($div);
$("#new-massage").text(configResp.Display_Text__c);
}
$("#new-massage").show();
$(".embeddedServiceSidebar .embeddedServiceSidebarMinimizedDefaultUI").addClass("messageAnimation");
$('.messageContent').hide();
} else {
$(".embeddedServiceSidebar .embeddedServiceSidebarMinimizedDefaultUI").removeClass("messageAnimation");
$("#new-massage").hide();
$('.messageContent').show();
}
if ($('.chasitorText')[0]) {
$(".embeddedServiceSidebar .embeddedServiceSidebarMinimizedDefaultUI").addClass("messageAnimation");
}
if ($("iframe").hasClass("snapins_postChat")) {
$(".embeddedServiceSidebar .embeddedServiceSidebarMinimizedDefaultUI").removeClass("messageAnimation");
}
});
$(document).on("click", ".helpButtonEnabled", function(e) {
var impressioned="no";
if(loaded==1)
impressioned="yes"
window.document.dispatchEvent
(
new CustomEvent( 'msiAEMDataTransfer', {
detail: {
"action" : "click",
"data-uet" : {
"link-category": "chat",
"link-type": "button",
"link-label": "chat floater",
"link-url": "@open chat window",
"link-place": "1",
"restriction": "public",
"add-detail": "proactive chat popup impressioned: " + impressioned,
"cname": "chat widget",
"page-area": "9"
}
}
})
);
loaded = 1;
if ($(".nav-login-name").html() && $(".user-login-id").html()) {
var name = $(".nav-login-name").html().trim().split(" ");
embedded_svc.settings.prepopulatedPrechatFields = {
FirstName: name[0],
LastName: name[1],
Email: $(".user-login-id").html(),
Subject: "Hello"
};
}
document.getElementById('sfchatbanner').classList.remove('active');
setTimeout(function() {
if ($('#policy-div').length === 0) {
var $div = $("
", {
id: "policy-div"
});
$("#FirstName").attr("placeholder", configResp.First_Name_Place_Holder__c);
$("#LastName").attr("placeholder", configResp.Last_Name_Place_Holder__c);
$("#Email").attr("placeholder", configResp.Email_Place_Holder__c);
// banner code start
if (configResp.Is_Banner_Needed__c && $('#banner-div').length === 0) {
var $div1 = $("", {
id: "banner-div"
});
$(".fieldList").append($div1);
var str1 = '' + configResp.Supported_Language_Banner__c + '
';
//$(".fieldList").html(str1);
$("#banner-div").html(str1);
$(".fieldList").append($div);
var str = '' + configResp.Privacy_Statement__c + '
';
$("#policy-div").html(str);
}
else
{
$(".buttonWrapper").prepend($div);
var str = '' + configResp.Privacy_Statement__c + '
';
$("#policy-div").html(str);
}
//banner code end
}
}, 5000);
});
$(document).on("click", ".helpButtonDisabled", function(e) {
if (locale.toUpperCase().indexOf('EN') == -1)
var contactUsFormUrl = $("#ms-nav-util .ms-button-chat").attr("data-contact-form-url");
else
var contactUsFormUrl = $(".navbar .ms-button-chat").attr("data-contact-form-url");
window.document.dispatchEvent(
new CustomEvent( 'msiAEMDataTransfer',
{
detail: {
"action" : "click",
"data-uet" : {
"link-type": "button",
"link-label": "offline support floater",
"link-url": contactUsFormUrl,
"link-place": "1",
"restriction": "public",
"cname": "chat widget",
"page-area": "9"
}
}
})
);
window.open(contactUsFormUrl, "_self");
});
}
},
error: function(request, status, errorThrown) {
console.log(status);
console.log(errorThrown);
console.log(request);
}
});
});
