Elviraland 5C, 2591 GE, The Hague, The Netherlands
A leading software company with innovative solutions to record, analyze and evaluate communications.
Mission Statement
We strive for long term relationships with our customers by providing reliable solutions and excellent 24 x 7 support.
Company Information
Bumicom (established in 1979) is a leading software company with innovative solutions to record, analyze and evaluate communications. All multimedia interactions in contact centers, financial institutions, public safety organizations and traffic control centers are documented and analyzed. The content of communications becomes transparent, critical information is generated and market trends are revealed, providing real-time business intelligence for immediate management action. Our solutions make customer experience measurable. Specific actions can be taken to improve the customer experience, create loyal customers and realize revenue growth.
Focus
All multimedia interactions in contact centers, financial institutions, public safety organizations and traffic control centers are documented and analyzed. The content of communications becomes transparent, critical information is generated and market trends are revealed, providing real-time business intelligence for immediate management action. Our solutions make customer experience measurable. Specific actions can be taken to improve the customer experience, create loyal customers and realize revenue growth.
Sales Contact:
EST
English
T: 0031 (0) 70 350 4500
M: 0031 (0) 6 5322 6301
W: www.bumicom.com
Applications Available from Bumicom
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Storavox
Short response times are crucial in mission-critical situations. Bumicom provides the tools to reconstruct complete scenarios for after-the-fact evaluation leading to improvements for future missions.