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Overcome complexity.
So you’re ‘always on’.

Downtime is not an option. Managed and Support Services deliver mission-critical availability, security and resiliency for your entire technology ecosystem.

Complexity managed.
Calm prevails.

As technology advances, so does the complexity of your
devices and networks. Supporting them doesn’t have to be
a burden — we can manage the complexity for you.

Focus on your operations, not the technology.

We offer the expertise to deliver mission-critical communications which are “always on” so your team is mobilized every day.

We stand side-by-side with you.

Free your teams to move faster and think further ahead by tapping into services that allow your operations to function like a well-oiled machine. Watch how we help our customers manage complexity.

Service Desk and Technical Support

Access 24X7 remote and onsite support for your devices, infrastructure, video cameras and command center software for swift resolution of system issues.

Service Desk and Technical Support

  • Remote and on-site support
  • Repair and replacement
  • Preventive maintenance
  • Accidental damage
  • Insights and reporting

Monitoring and Management Services

  • System monitoring
  • Emergency operations
  • Lifecycle management
  • Device programming and provisioning
  • Predictive and prescriptive insights

Cybersecurity Services

  • Risk assessment and consulting
  • Security patching
  • Security monitoring and incident response
  • System recovery
  • Cybersecurity training

Monitoring and Management Services

Ensure availability & security - from everyday routines to disasters - with proactive & predictive services that give you complete visibility and control.

Service Desk and Technical Support

  • Remote and on-site support
  • Repair and replacement
  • Preventive maintenance
  • Accidental damage
  • Insights and reporting

Monitoring and Management Services

  • System monitoring
  • Emergency operations
  • Lifecycle management
  • Device programming and provisioning
  • Predictive and prescriptive insights

Cybersecurity Services

  • Risk assessment and consulting
  • Security patching
  • Security monitoring and incident response
  • System recovery
  • Cybersecurity training

Cybersecurity Services

Shield your ecosystem with services that align to the National Institute of Standards & Technology framework to detect, prevent and respond to cyber attacks.

Service Desk and Technical Support

  • Remote and on-site support
  • Repair and replacement
  • Preventive maintenance
  • Accidental damage
  • Insights and reporting

Monitoring and Management Services

  • System monitoring
  • Emergency operations
  • Lifecycle management
  • Device programming and provisioning
  • Predictive and prescriptive insights

Cybersecurity Services

  • Risk assessment and consulting
  • Security patching
  • Security monitoring and incident response
  • System recovery
  • Cybersecurity training

Mission-critical ITIL framework

Our service delivery model for mission-critical operations is designed from experience managing public safety’s most demanding disasters around the world.

Automation and Analytics

Our rich data lake and tool sets accelerate service response and easily scale operations to manage the peak load of an emergency or disaster.

Machine learning continuously optimizes system performance and prevents system issues

Sensor-based diagnostics proactively monitor systems and detect incidents

Intelligent alerts deliver predictive and prescriptive insights to inform actions

Automation and Analytics

Our rich data lake and tool sets accelerate service response and easily scale operations to manage the peak load of an emergency or disaster.

Machine learning continuously optimizes system performance and prevents system issues

Sensor-based diagnostics proactively monitor systems and detect incidents

Intelligent alerts deliver predictive and prescriptive insights to inform actions

A trusted partner. Guaranteed performance.
100+ countries
100+ countries
Our expertise and footprint expands around the globe.
500+ networks
500+ networks
We mitigate risk and minimize downtime to ensure peak performance.
10k+ sites
10k+ sites
We deliver “always-on” resilient, private and secure communications.
500k+ subscribers
500k+ subscribers
We keep your workforce mobilized end-to-end.

Proven experience. Proven scale. Proven outcomes.

4M Managed Users

Always-on and always-secure mission-critical operations across industries

20M Events Monitored

Proactive and automated identification of system incidents on a daily basis

100K Customers

Trusted to support public safety & enterprise operations around the world

13K Systems Installed

Mission-critical networks that withstand the toughest conditions & environments

Find the right level of Services.

Featured Resources

Learn more about how Managed and Support Services can secure and optimize your technology ecosystem.

Services
Overview

Maximize the value of your mission-critical technology ecosystem

Read more

Cybersecurity
Services

Combat cybercrime with cybersecurity services.

Read more

Network Monitoring
Services

Ensure uncompromising network availability and resiliency

Watch video

Emergency & Disaster Response Services

Be prepared with a proactive disaster response strategy.

Read more

Safer as one

Motorola Solutions has created the first and only mission-critical ecosystem built for public safety. Experience the power of unified voice, data, video and analytics in one, connected ecosystem.

Learn More

Mission Critical Communications

Mission-critical infrastructure & devices enables voice & multimedia collaboration to keep you safe & aware.

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Command Center

Unified & integrated software seamlessly shares information & enables collaboration throughout your workflow.

Learn more
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Video Security & Access Control

AI-enabled analytics combine with cameras, access control, infrastructure & software to focus your attention.

Learn more
Learn more

Managed & Support Services

Services ensure the systems you rely on every day are ready, secure & current with technology advancements.

Learn more
Learn More

Mission Critical Communications

Mission-critical infrastructure & devices enables voice & multimedia collaboration to keep you safe & aware.

Video Icon Image Alt Text

Command Center

Unified & integrated software seamlessly shares information & enables collaboration throughout your workflow.

Learn more
internal URL

Video Security & Access Control

AI-enabled analytics combine with cameras, access control, infrastructure & software to focus your attention.

Learn more
Learn more

Managed & Support Services

Services ensure the systems you rely on every day are ready, secure & current with technology advancements.

Learn more
Keith Johnson

Whether a routine call or an all-out emergency, we depend on our managed services partner to help us get the right help to our citizens.

Keith Johnson

Fire Chief, Loudoun County, Virginia
Get performance data anytime, anywhere, on any device.

Get performance data anytime, anywhere, on any device.

Mitigate risk and enhance network performance with MyView Portal’s customizable dashboards.

What we do

Land Mobile
Radio

Stay safe and connected with the most advanced and reliable radios.

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Public Safety
LTE

Put real-time data and video in the hands of first responders.

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Command
Center

Streamline operations with the only end-to-end public safety software suite.

Learn more

Video Security
& Access Control

Detect and deter crime through video security and self-learning video analytics.

Learn more

Managed & Support Services

Deliver mission-critical operations so your team’s lifeline is always ready.

Learn more

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