PremierOne classes you don’t want to miss at Summit 2026

See the future of PremierOne in action. Summit 2026 connects you with training experts to help your organization get the most out of PremierOne. We’re showing you the latest innovation designed to help your teams build intuitive workflows, complete incident reports and respond to incidents faster. Summit is also an incredible opportunity to connect and share best practices with your peers.

Here are some standout classes that we think you’re sure to get value from:

Learn about what’s new for your system:

• What's New: PremierOne CAD – Discover the most impactful features released over the past year and get an exclusive first look at the development roadmap for 2026.
• What's New: PremierOne CAD and Mobile Map – Explore the latest enhancements in mapping technology designed to provide dispatchers and responders with superior situational awareness.
• What's New: PremierOne Mobile – Stay ahead of the curve with a recap of new feature sets for Windows, iOS and Android that streamline field operations for your frontline.
• What's New: PremierOne platform & tools – Dive into the technical evolution of the platform, covering essential backend updates like OpenShift, SSO and advanced observability tools.
• What's New: PremierOne Records – Learn how the latest innovations in records management are automating workflows and simplifying data entry for a more efficient agency.
• PremierOne CAD Continuity Services – Ensure your mission-critical operations never skip a beat by learning how to leverage seamless cloud failover for ultimate system resiliency.
• Radio Transcription in CAD for Flex and PremierOne – See how real-time audio-to-text technology is transforming the dispatch center by allowing teams to read transmission details in real time.
• PremierOne CAD Web Client – Step into the future of dispatch with a deep dive into our browser-based client, featuring native AI assistance, radio transcription and seamless cloud failover capabilities.

Industry and leadership

We also have an amazing lineup of leadership classes designed to help you focus on building your career and making an impact at your organization:

• So you want to be promoted? – Gain practical insights and leadership strategies to help you navigate your career path and prepare for the next step in your professional journey.
• Becoming a conference presenter – Learn how to transform your expertise into a compelling presentation and build the confidence to share your agency’s success stories on a national stage.
• Reducing negative outcomes: Leveraging risk and race data in PremierOne – Explore how to utilize data-driven insights within PremierOne to identify trends, mitigate risk and promote equitable outcomes across your community.
• Building engagement: Creative solutions for connecting users with technology – Discover innovative ways to drive user adoption and ensure your team is fully leveraging the power of their technical tools to meet mission goals.
• Managing major changes to your systems – Learn the best practices for navigating large-scale technical transitions, from stakeholder buy-in to maintaining operational stability during a cutover.

GIS and mapping

Every year, our GIS teams work hard to bring expert training on the technology and systems that power public safety maps. Whether you are a GIS administrator or function in another role, you can find value with these classes:

• GIS showcase – Explore a visual gallery of cutting-edge mapping implementations and see how agencies across the country are using spatial data to transform their operational response.
• What in the world is GIS? – Perfect for non-technical users, this session demystifies Geographic Information Systems by explaining the "who, what and why" of mapping in a public safety context.

Lastly, you’re not going to want to miss out on these:

• PremierOne customer showcase – Hear directly from your peers as they share real-world success stories, lessons learned, and innovative strategies for maximizing PremierOne's impact in their agencies.
• HANDS-ON LAB: PremierOne Suite - Provisioning and query crossover (+ Formatting!) – Roll up your sleeves in this interactive lab to master the art of data provisioning and learn how to format complex queries that bridge the gap between different PremierOne applications.
• Force multipliers: Mastering your CAD/RMS through managed services – Learn how to amplify your agency’s impact by leveraging professional managed services to optimize system performance and keep your CAD and RMS running at peak efficiency.

The conference app is now available. Click here to download and build your schedule now!