Hospitality Professionals Use Communications to Boost Guest Experiences

The 2019 Hospitality Communication Survey Results Are In

Communication is the foundation of creating the ideal guest experience in the hospitality industry. But as communications technology continues to reshape this landscape, what communications trends should you be investing in today? So how will integrated digital communications solutions impact your ability to craft the ideal guest experience? As devices and networks proliferate, how can you communicate more efficiently and effectively? 

Hear From Your Peers

Motorola Solutions has been closely tracking developments in hospitality communications technology to find answers. After surveying nearly 200 hospitality professionals, we found that digital unified communication is playing an increasingly important role in delivering a better, safer experience for both guests and employees. 

Snapshot of the Results

The Motorola Solutions 2019 Hospitality Communications Survey reveals an inside look on some of the latest communication trends in the industry. As smartphone use increases, over ⅓ hospitality companies are using digital radios for crystal-clear, push-to-talk communication. Although communication technologies continue to advance, 4 out of 5 workers use more than one device to communicate. The survey highlights the need for instant communication, reliable video security, and more.

The fast-changing landscape of the hospitality industry is allowing these enterprises to gain a competitive edge by empowering their staff with more productivity and efficiency so they can deliver the safest, most enjoyable guest experience possible. 

Check out the full report for additional insights.