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Unified Network Services

Transforming the Potential of Applications

Smartphone use in Public Safety agencies is not news.  The desire to make the most of the power of smartphones is causing an explosion in the demand for applications - apps that allow your users to work more safely and more efficiently.  Add in the 20 million radios in use by frontline officers and the challenge of creating seamless communications between all your teams becomes harder.  Unified Network Services can help you transform your operations in this multi vendor, multi device, environment by ensuring that all your applications can be brought together to ensure effective communications.  It’s a unified platform that connects radios and smartphones, uniting teams on the frontline.

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Unified Network Services
Overview
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Unified Network Services

Features

    Unified Network Services (UNS) is the invisible glue that holds critical communications together – this application platform might not be visible to the user but the benefits will be noticeable. This underlying technology produces a more dynamic work group communications environment that can be leveraged by applications running on your LMR and broadband networks. You can use UNS to bring together the best elements of radio and broadband in order to accomplish four things:

    • Centralize group creation and create standards around messaging. Groups are crucial to the way your organization works, and by ensuring that group definitions are centralized means UNS can connect teams across networks,devices and applications.

    • Offer the capability for applications to send a message to any user or any group, regardless of device or network.

    • Create a single definition of presence and location. UNS provides a central database for the status of all users and their location, regardless of device. This centralized data can then be queried by any application. 

    • Develop single sign-on and application authentication. No matter how many different applications an individual uses on their device, they sign in only once and are authorized to use your enterprise definitions.

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Resources
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Brochures

Videos and Webinars

    • Location and Mapping

      Location and Mapping

      An officer is not responding. See exactly where that officer is, regardless of whether he’s using a radio or smartphone. Responding officers can also view the map on their smartphone and see the location of the incident and their colleagues.

    • Group Management

      Group Management

      The incident escalates. You need to bring officers together and quickly plan an effective response. With Group Management, you can create ad-hoc groups including smartphones and radios, then communicate using Push To Talk or text messaging. If you need to send video such as a CCTV clip, create a group composed only of officers with broadband devices. Create geofenced groups easily by selecting officers on the map, either in dispatch or on your smartphone.

    • Messaging

      Messaging

      Arriving at the scene of a multiple car crash, an officer finds a whole street blocked by vehicles. She texts colleagues to advise them to approach the incident from another direction. Intelligent Messaging allows her to send this text to an individual as well as an existing or newly created talkgroup, no matter what device or system they are using. Now everyone can respond faster and more effectively.

    • Context

      Context

      Investigating a break-in, an officer unclips and draws his weapon. Sensors on his holster, together with a heart rate monitor registering increasingly intense activity, makes command immediately aware that an incident has escalated. The time saved, possibly minutes, can be critical in ensuring the safety of the officer. You can monitor developments as they happen and direct other officers to provide assistance if necessary.