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On-site Field Services

Motorola-Authorized Technicians Arrive On Site Within Hours of Your Call

With a Single Phone Call, a Trained and Qualified Local Technician Comes to Your Location to Diagnose and Restore Your Network

Working closely with Motorola’s System Support Center (SSC) and Network Operations Center (NOC), the field technician will also provide routine maintenance while restoring your system. Included with this service is technician dispatch. Professional dispatch agents take your call, open a case to track, triage it to the appropriate response team and monitor technician site arrival, response and restore time to ensure compliance with your contracted terms.

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