PremierOne™ CAD

PremierOne™ CAD helps agencies improve response times, efficiently allocate resources and better inform first responders through improved information gathering and situational awareness.

PremierOne CAD offers:

Flexibility

• Greater level of tailoring at each agency level
• Extensible interfaces adapt to requests from other agencies and departments
• Designed from the ground up to meet your agency’s needs, today and tomorrow

Intuitive, User-Centric Interface

• Quickly and intuitively organizes and displays relevant information
• Critical information is displayed on a single screen level
• Order and syntax of command line entries can be customized for greater process efficiencies, quicker training and reduced error rates

Geospatial Intelligence

• Direct access to spatial databases enables location verification and information storage
• Geo-routing and calculations provide robust incident and unit management
• A real-time view of resources provides heightened awareness of organizational deployment, community hot spots and unresolved community needs for greater personnel mobilization and allocation efficiencies
• Instant Automatic Vehicle Location (AVL) playback is directly accessible from the dispatcher map

Advanced Functionality

• Photographs, video and other multimedia files from an incident record can be stored for future reference
• Intelligent agency-defined command line provides prompts to assist in training of new personnel
• Supervisor dashboard provides real-time views into dispatch center operations
• Instant Automatic Vehicle Location (AVL) playback is directly accessible from the dispatcher map
• Intuitive “Work Assist” feature provides rapid access to necessary information
• Automatic searching for previous vehicles, people and incidents enables a more informed response
• Browser-based administration tools are provided for system configuration, provisioning, monitoring and reporting
• Enhanced incident recall uses wildcard and partial search capabilities
• Role-based security eases administrative and maintenance of authorization levels
• Integrates with the Motorola MCC 7500 IP Dispatch Console for simplified operations, improved data accuracy and enhanced dispatch efficiencies.

One Platform

• A common platform ensures the ability to share consistent and uniform information across other PremierOne and third-party applications
• Service Oriented Architecture (SOA) designed on Microsoft® .NET technology increases operational, reporting and administrative efficiencies across multiple applications and platforms
• A scalable architecture supports growth and expansion as public safety needs change

The PremierOne Service Oriented Architecture (SOA) offers several advantages when compared to a conventional distributed architecture. Built upon the fundamental premise of business service exposure, sharing and service contracts, PremierOne takes full advantage of SOA benefits.

At the core level, the platform provides a set of common services for all PremierOne applications including:

• User management services
• Provisioning services
• Geographical information services (GIS)
• Interface services (services to access devices, external systems, etc)

On top of these common services, application modules provide functionality for public safety needs. Each application module consumes services provided by the common service layer as well as exposes higher-level services usable by other systems. For example, the Computer Aided Dispatch (CAD) system uses services from GIS for mapping-based capabilities and exposes services that allow mobile systems to create field-initiated incidents.

The PremierOne SOA foundation enables several deep benefits for public safety departments such as:

Improved Legacy System Integration Reduces Total Cost of Ownership (TCO)
Adherence to industry standard web service protocols enables seamless public safety application integration with existing systems, regardless of the hosting platform. This allows departments to take advantage of installed technology investments, reducing both acquisition and recurring expenses.

Highly Scalable Applications Boost Departmental Efficiency
PremierOne enables incremental expansion. Departments can initially choose a next generation CAD or Mobile application, while coexisting with legacy systems for other applications. This approach allows departments to adopt PremierOne applications over time, reducing disruption, improving efficiency and lowering training overhead.

Powerful Flexibility and Extensibility
System administrators can update or add new services without performing major application releases. This feature allows the quick, efficient update of PremierOne clusters in order to support additional devices, new external systems or expand compliance to new information exchange standards.