- Motorola Solutions digital radio system helps the Zaruma Urcu Transportation Cooperative improve efficiency of its taxi operation and boosts satisfaction of more than 60,000 customers with faster, safer service.
- The MOTOTRBOTM digital radio solution allowed operational savings thanks to applications making it possible to identify a user and assign a vehicle for the transportation service in less than eight seconds, among other benefits.
The new radios provide the taxi fleet communications with superior audio quality, allowing drivers to share data in real time. For instance, in a situation of heavy traffic, blocked streets or any emergency that a passenger could have, the driver can send an emergency signal to central administration, which allows dispatchers to have the exact location of the vehicle and take the appropriate actions.
In addition to these benefits, the radios include an application that provides messaging, voice recording and GPS localization tracking. An additional application makes it possible to identify the passenger in a database and assign the passenger a vehicle for the transportation service in less than eight seconds.
"We are 100 percent satisfied with the new digital technology,” said Yasmani Romero, manager of the Zaruma Urcu Transportation Cooperative. “The smooth operation and optimized use of resources offered by MOTOTRBO, such as costs savings associated with sending messages and eliminating errors resulting from an inefficient previous analog communication system, benefit our actual operation in a very concrete way. We're not only seeing tangible benefits for our drivers and users, but also for the company.”
Romero said the MOTOTRBO system is bringing multiple benefits to the transportation operation that covers the cities of Zaruma, Piñas, Portovelo and Atahualpa as well as sections of the high part of the El Oro Province.
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