October 24, 2018
Motorola Solutions Provides National Energy Company HEP Croatia with Future-Leading TETRA System
- First implementation of the Motorola Solutions DIMETRA X Core TETRA system in Croatia ensures outage-proof, mission-critical communications.
- Next-generation TETRA system seamlessly replaced 15-year-old infrastructure of the former provider.
- DIMETRA X Core system is built for long-term performance with enhanced cyber security and capabilities for mobile broadband migration in the future.
Within the framework of the project, the 15-year-old and outdated TETRA infrastructure of the former provider was replaced without any interruptions to the ongoing mission-critical communications. In order to guarantee a seamless migration to the new Motorola Solutions system, which is operating on another frequency band, an advanced interconnection between the old and the new TETRA system has been developed by the experienced team from Motorola Solutions and Micro-Link.
After the migration, Motorola Solutions’ DIMETRA X Core connects field technicians at HEP-ODS who can now communicate reliably and effectively with the dispatching centers as well as with other technicians in the field. This ensures that power outages are minimized and HEP’s distribution customers are satisfied with the delivered quality of service. In order to guarantee 24/7 operation of the TETRA system, the delivery includes a service contract which provides HEP-ODS users with access to technical support teams as well as resources for troubleshooting and maintenance.
“We always strive to provide our customers with the highest quality of service at any time,” said Ivan Periša, Director of the Power System Control Sector at HEP. “The new TETRA system from Motorola Solutions meets our high demands for 24/7 service. It enables us to guarantee outage-proof, mission-critical communications for our customers and benefit from advanced capabilities in the future.”
“Our fully scalable DIMETRA X Core is an ideal replacement of the old TETRA systems,” said Michael Kaae, Vice President Nordics, Eastern Europe & Russia at Motorola Solutions. “The Motorola Solutions system enables TETRA users to get the most out of their existing communications network today, while preparing for the mobile broadband capabilities of tomorrow.”
The new TETRA network is composed of 19 sites which are equipped with Motorola MTS2 and MTS4 TETRA base stations, geographically covering about one quarter of the Croatian territory. Based on this coverage, Motorola Solutions’ DIMETRA X Core system provides group and individual push-to-talk services as well as messaging for enhanced collaboration, dynamic team management for coordinated incident response, location tracking, and voice recording.
Another key feature of DIMETRA X Core for HEP-ODS is the packed data functionality which is essential for the energy provider’s SCADA system communication. As the coverage on the new TETRA system is even better than planned, HEP-ODS benefits from added flexibility and efficiency in the process of SCADA integration on their new TETRA network sites.
The TETRA system is provided in combination with Motorola Solutions’ TRACES solution for TETRA network optimization. TRACES tracks network coverage and performance of HEP-ODS’ TETRA system and provides full real-time visibility. The new DIMETRA X Core system also features an efficient software-defined core to reduce system operating costs as well as delivering enhanced cyber security features to protect against ever increasing threats. The system has been designed to ensure highly reliable performance for the future.
About Motorola Solutions
Motorola Solutions (NYSE: MSI) creates innovative, mission-critical communication solutions and services that help public safety and commercial customers build safer cities and thriving communities. For ongoing news, visit www.motorolasolutions.com/newsroom .
Micro-Link d.o.o. is Motorola Platinum Partner in Croatia and ICT system integrator dealing with critical communication systems for more than 25 years.
For more information, visit www.microlink.hr
HEP-ODS is a subsidiary of the Croatian national power utilities company which carries out electricity distribution activities: metering, consumption billing, metering point maintenance as well as other field activities.
For more information, visit http://www.hep.hr/ods/