This Statement applies to the online processing of personal information via web sites operated by Motorola Solutions, Inc. ("Motorola Solutions") and its worldwide affiliated companies and subsidiaries (See About Motorola Solutions). Highlights of Motorola Solution's Online Privacy Statement follow immediately below, or read the full text.
What personal information is collected?
• We collect personal information you voluntarily choose to provide such as your name, address, email address, phone numbers, payment card information and/or other categories of personal information.
• Our web server logs may collect additional information, such as the domain names of visitors to our web sites, in order to measure the use of our web sites and to improve content.
How is my personal information used?
• We may use personal information to facilitate order processing; to contact you if a problem arises with your order; to facilitate the employment application process; or for other uses consistent with this Statement.
• Except as outlined in this statement or on our web sites, we do not provide your personal information to third parties without your consent.
• We share the information you provide with Motorola Solutions subsidiaries and related companies.
• We may also share your personal information with third-party business partners so that they may provide services to Motorola Solutions that are consistent with this Statement and our web sites, or as part of a specific product, service, or promotion.
• In addition, we may disclose personal information in special cases, such as when we believe in good faith that the law requires it.
What choices do I have?
• If you do not want to receive e-mail, direct mail or targeted advertisements regarding our products and services, simply tell us when you provide your personal information or by following the directions on our web sites to remove your name from our mailing list(s). Click here to manage your communications preferences
• You have the right to access (review, correct, amend or delete) your personal information by contacting Motorola Solutions.
• If you have established a "user profile" on a Motorola Solutions web site, you may change the information you provided by visiting that portion of the web site and resubmitting your information.
What about information security?
• When you place an order or provide personal information, we employ certain security measures, such as encryption where appropriate.
• The personal information you provide may be transmitted, used, stored and otherwise processed outside of the country where you submitted that information, including jurisdictions that may not have data privacy laws that provide equivalent protection to such laws in your home country.
• Regardless of where these activities occur, we take appropriate steps to ensure that your information is treated securely.
What about my child's privacy?
• This web site is intended for use only by persons over the age of 16. Persons under the age of 16 should not submit personal information to Motorola Solutions.
How do I contact Motorola Solutions?
• Please direct any questions concerning Motorola Solution's privacy practices to email@example.com. Requests to unsubscribe from ("opt-out" of) communications from Motorola Solutions can be managed here. You also may mail your enquiry/request to:
EMEA Law Department
Viables Industrial Estate
Hampshire RG22 4PD
Statement of Motorola Solution's Online Privacy Practices: Full text
Motorola Solutions recognises privacy and security as being concerns for most individuals accessing the Internet, including our customers. This Statement describes how Motorola Solutions collects, uses and safeguards information you provide when using our web sites; in accordance with the relevant legislation for the countries in which such data is being processed. By using our web sites, you consent to the collection and use of your information by Motorola Solutions as set forth in the policy currently in effect. Any changes to this Statement will be posted on our web sites, so please check back periodically to ensure you have the most current Statement.
Motorola Solutions complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. The company has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view the company’s certification, please visit http://www.export.gov/safeharbor/
What personal information is collected? When a visitor registers on any of our websites or places an order with us, Motorola Solutions may collect personal information about you, including name, title, company, address, email address, phone numbers, driver's license number, national identification number, date of birth, payment card information, and/or other types of personal information that you choose to provide.
In addition to ordering and registration, we may ask you for and collect personal information at other times, including when you enter a sweepstakes or contest; participate in a promotion or marketing campaign sponsored by Motorola Solutions or one of its business partners; when you want to find out about service offered in your area; when you complete surveys or other questionnaires; when you participate in a user forum or blog hosted by Motorola Solutions or one of its business partners; when you send an email to Motorola Solutions; when you express interest in employment with Motorola Solutions; or when you engage in other activities on the sites.
In addition, our web server logs collect the domain names of visitors to our web sites. This information is aggregated to measure number of visits, average time spent on a Motorola Solutions web site, pages viewed and web site usage information. We use this information to measure the use of our sites and to improve the content of our sites. Aggregated information is not used in such a form that would enable direct connection of any personal information to our visitors.
Who is collecting the information? When you are on a Motorola Solutions site and are asked for personal information, you are sharing that information with Motorola Solutions, Inc., its subsidiaries and related companies. Additionally, if you purchase a product or other device requiring service, your personal information may be collected by a third party company working with Motorola Solutions. Motorola Solutions may also contract with third party companies to perform services for Motorola Solutions on its web site that require these companies to collect personal information (e.g. hosting a web site sweepstakes, promotion or survey, or selling software downloads).
What about cookies? When you enter our site, our server may attach a small text file to your hard drive called a cookie. A “cookie” is a text file containing small amounts of information which is downloaded to your device when you visit a website. These cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies help Motorola Solutions deliver a better web site experience to our users. Please refer to www.allaboutcookies.org for more information about cookies.
The cookies used by Motorolasolutions.com are categorized based on the International Chamber of Commerce UK Guide published in April 2012 and may include:
• Strictly Necessary Cookies
• Performance Cookies
• Functionality Cookies
• Targeting or Advertising Cookies
Strictly Necessary Cookies
These cookies are essential in order to enable you to navigate the web site and use its features, such as accessing secure areas of the web site. Without these cookies, services you have asked for like shopping baskets, e-billing or security purposes cannot be provided.
Motorola Solutions will not use strictly necessary cookies to advertise products or services to you, or to remember your preferences or username beyond your current visit.
These are cookies that collect information about how visitors use a web site (although not information that personally identifies visitors), or that can be used for web site analytics. All information these cookies collect is aggregated and therefore anonymous. The information collected is only used to improve web site functionality.
Below is a list of cookies used by MSI which fall into the category of "Performance Cookies:"
|gomez||Gomez provides web optimization services that help us monitor and manage the performance of our web sites and web-based applications.||http://www.compuware.com/about/privacy.html|
|google analytics||These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.||http://www.google.com/privacypolicy.html|
|webtrends||These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.||http://webtrends.com/privacy-policy/|
These are cookies that allow a web site to remember choices a visitor makes (such as user name, language, or region) or provide services or personalization a visitor has asked for (such as watching a video or commenting on a blog) to enhance the web site experience. The information these cookies collect will not be used to target you with advertisements on other web sites and cannot track visitors' browsing activity once they have gone to another web site.
Below is a list of cookies used by MSI which fall into the category of "Functionality Cookies:"
|brightcove||Brightcove is a leading online video platform and is used on our site to publish and distribute videos on the Web.||http://www.brightcove.com/en/privacy/|
|baynote||Baynote helps to automatically display content recommendations to website visitors. While the user stays anonymous, it watches what site visitors do on our site and learns which products, pages and documents "like-minded" people prefer.||http://www.baynote.com/legal/privacy/|
|neolane||Neolane uses persistent first class cookies to track site visits for both anonymous visitors and those identified by previously opened emails sent to them. Some of this information may be used to display more personalized content to those users who then visit our site.||http://www.neolane.com/usa/neolane-privacy-policy|
|twitter button||Twitter is a service used to communicate and stay connected through the exchange of quick, frequent online and mobile messages.||http://twitter.com/privacy|
Targeting or Advertising Cookies
These are cookies that are used to deliver advertisements more relevant to a visitor's interests, limit the number of times a visitor sees an advertisement, and measure advertisements' effectiveness. They are usually placed by an ad network with a web site operator's permission. In some cases targeting or advertising cookies will be linked to site functionality provided by a third party organization.
Below is a list of cookies used by MSI which fall into the category of "Targeting or Advertising Cookies:"
|demandbase||We are using Demandbase to personalize the user experience on our site. The user is anonymous. Only anonymous individual activities and interests may be conveyed to others.||http://www.demandbase.com/about/privacy/|
|Facebook is an online social network accessible to anyone with an active email address. People use Facebook to keep up with friends, upload photos, share links and videos, and learn more about the people they meet. The user's IP address is captured. Facebook shares data with third parties.||http://www.facebook.com/policy.php|
|google +1||Google operates an Internet search engine, offering targeted search results from billions of web pages. Results are based on a proprietary algorithm called PageRank, and advertisers deliver relevant ads targeted to search queries or Web content. The Google Network is a network of third-party customers that use Google's ad programs to deliver relevant ads to their own sites. Google subsidiaries include YouTube and DoubleClick. The user's IP address is captured.||http://www.google.com/policies/privacy/|
How is my personal information used? Motorola Solutions' primary goal in collecting personal information is to facilitate order processing and to enable us to contact you if a problem arises with your order. Additionally, if you purchase a product or other device requiring service, your personal information may be used to obtain a credit report if necessary. Such information is required to complete a purchase transaction. This information may also be used to provide you with a customized experience on our site, which includes interactive communications, and other services. The Motorola Solutions site may also contain optional registration, surveys and questionnaires asking for information, as well as several opportunities for visitors to ask questions. We use the information you provide to help us design and build better products, to customize your shopping experience, and to provide advice and purchase recommendations. Taking part in any of these segments is always optional and voluntary.
We also use the information we collect to help target valuable marketing and advertising offers. This kind of advertising may be done with banner ads as well as promotional emails sent by Motorola Solutions, or by third parties under contract with Motorola Solutions. Motorola Solutions may also match user information with third party data to help us better understand our customers.
Motorola Solutions also conducts research on our users' demographics, interests, and behavior based on the information provided to us when making a purchase, during a promotion, from surveys and from our server log files. We do this to better understand and serve our users. This research is compiled and analyzed on an aggregated basis so as to prevent identification of personal information relating to any one individual. Motorola Solutions may share this aggregated data with our business partners.
Finally, we may also ask for your personal information when you express an interest in employment opportunities at Motorola Solutions.
In addition, Motorola Solutions shares the information you provide with Motorola Solutions subsidiaries and related companies. If you purchase a product or other device requiring service, your personal information is shared with the relevant service provider. Additionally, if you express an interest in a product requiring a particular type of service, Motorola Solutions may share your personal information with your local service provider in order to determine whether such service is available in your area.
Motorola Solutions may share your personal information with third-party business partners so that they may provide services to Motorola Solutions that are consistent with the terms of this Privacy Statement, and this web site (e.g. database management, sending targeted emails, software sales, and conducting sweepstakes and other promotions on behalf of Motorola Solutions). Motorola Solutions takes great pride in utilizing only reputable business partners. Motorola Solutions may also, on occasion, provide personal information to third-party businesses as part of a specific product, service, or promotion.
Motorola Solutions shares web site usage information about visitors to our web sites, who have received a targeted promotional campaign, with reputable third-party advertising companies for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we and our third-party advertising companies note some of the pages you visit on our web sites through the use of pixel tags (also called clear gifs). The information collected by our third-party advertising companies through the use of these pixel tags is not personally identifiable.
What choices do I have regarding collection, use and distribution of my personal information? Motorola Solutions or its business partners may, from time to time, send you email or direct mail regarding our products and services. If you do not want to receive such information, simply tell us when you give us your personal information, or follow the directions contained on the mailing to remove your name from our mailing list(s).
On certain types of Motorola Solutions promotions, we will ask for your email address in order to contact you in the event you have won a prize. When you participate in these types of promotions, you may receive promotion-related email. Occasionally these promotion-related email messages may include targeted advertisements. If you do not wish to receive such advertisements, you can choose not to participate in such promotions or contests.
Please note that by refusing to provide personal information or by denying or withdrawing consent to use personal information for purposes identified, you may be unable to participate in certain programs or activities sponsored by Motorola Solutions.
You also have the right to access (review, correct, amend or delete) your personal information by contacting Motorola Solutions. Individuals are responsible for providing Motorola Solutions with accurate and complete personal information, and for contacting Motorola Solutions if correction of such information is required. Please note that, where permitted, we may charge a nominal fee for fulfilling access requests and that we reserve the right to disallow unreasonable requests for access.
If you have established a "user profile" on a Motorola Solutions web site, you may change the information you provided by visiting that portion of the web site and resubmitting your information.
Please direct any questions concerning Motorola Solution's privacy practices to firstname.lastname@example.org. Requests to unsubscribe from ("opt-out" of) communications from Motorola Solutions can be managed here. You also may mail your enquiry/request to:
EMEA Law Department
Viables Industrial Estate
Hampshire RG22 4PD
What about information security? When you place an order or provide personal information, we employ certain technical and organization security measures, such as encryption where appropriate. Encryption scrambles the information in your purchase, including your credit card number, so this information can only be viewed by Motorola Solutions. Motorola Solutions currently uses Secure Socket Layer (SSL) encryption technology, where appropriate, for Internet-based transactions.
However, no data transmission over the Internet can be guaranteed to be 100 percent secure. As a result, while we have taken appropriate steps to protect your personal information, Motorola Solutions cannot ensure or otherwise warrant the security of any information you provide to us or from our Web site, and therefore you use our site at your own risk.
What about my child's privacy? This web site, operated by or on behalf of Motorola Solutions, Inc. and its world-wide affiliated companies and subsidiaries, is intended for use by persons age 16 and over. Motorola Solutions does not seek to collect information about children under the age of 16. No information should be submitted to or posted on this web site by users under 16 years of age. If a child under the age of 16 submits personal information to this web sites, we delete the information as soon as we discover it was provided by a child under 16 years of age and do not use it for any purpose. Motorola Solutions encourages parents to take an active role in their children's use of the Internet, and to inform them of the potential dangers of providing information about themselves over the Internet.
This Privacy Statement is subject to change without notice.
This site is operated for and on behalf of Motorola Solutions Limited whose registered office address is Jays Close Viables Industrial Estate, Basingstoke, Hampshire RG22 4PD.