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A trusted advocate. Every step of the way.

More than just a technology vendor, we want to provide hands-on support and expert guidance as your trusted partner, in the day-to-day and disasters, so you can focus on your mission.

Embrace the future with a dedicated partner

Get access to a wealth of experience and an understanding of our products and solutions that goes beyond the manual. Our experts are here to provide proactive guidance, anticipate potential challenges and empower your team to achieve your business and mission-critical objectives while confidently adopting new innovations to better protect your community.

Maximize hardware uptime, minimize costs

Focus on your mission with proactive maintenance, timely repairs and expert technical support. We help you minimize downtime, extend the life of your systems and optimize performance.

Software support you can trust

Our dedicated team’s unmatched knowledge of our software helps you minimize downtime, mitigate risks and extend the life of your equipment, ensuring your systems operate smoothly and securely.

Keep your devices field-ready

Rely on us to keep your devices field-ready and your workforce connected. Minimize downtime and reduce security risks with comprehensive device management and proactive monitoring and support.

Always on, always ready solutions from a trusted, long-term partner

4M managed users

Unparalleled experience in critical communications, command center solutions & video security

20M events monitored

Proactive monitoring & daily automated identification of system incidents

100K customers

A trusted partner for public safety & enterprise operations around the world

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13K systems installed

Business and mission-critical networks that perform in any condition or environment

Featured Managed and Support Services resources

Guides & Documents

Managed & Support Services overview

Ensure your technology investments are optimized, secured and future-ready.

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Cybersecurity Services

A comprehensive and systematic approach to risk management and mission-critical system protection.

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Disaster preparedness

Don’t let surprise be part of your disaster response. Be prepared with a proactive strategy.

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Videos

Mission-critical network services

Ensure your communication network remains operational with our comprehensive suite of services.

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Cybersecurity services overview

Safeguard your critical systems with our evolving cybersecurity solutions.

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Ensure mission-critical performance

Focus on your mission by optimizing your operations with our expertise and service experience.

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Explore our Customer Hub

Learn more

Track cases, see and update case management details, submit repair requests and much more.

Customer Hub Customer Hub Customer Hub

A safety & security ecosystem,
because people & technology are stronger united.

We build and connect technologies to help protect people, property and places, enabling critical collaboration between public safety agencies and enterprises for a proactive approach to safety and security.

Critical Communications

We make devices and networks that perform exceptionally in the harshest conditions, so you can stay connected and communicate clearly.

Command Center

We unify voice, video and data feeds into the command center, providing perspective to help make decisions with focus, accuracy and speed.

Video Security

We design video security systems powered by responsibly-built AI analytics, so you can understand risks and act with certainty.

A safety & security ecosystem,
because people & technology are stronger united.

We build and connect technologies to help protect people, property and places, enabling critical collaboration between public safety agencies and enterprises for a proactive approach to safety and security.

Critical Communications

We make devices and networks that perform exceptionally in the harshest conditions, so you can stay connected and communicate clearly.

Command Center

We unify voice, video and data feeds into the command center, providing perspective to help make decisions with focus, accuracy and speed.

Video Security

We design video security systems powered by responsibly-built AI analytics, so you can understand risks and act with certainty.

A safety & security ecosystem,
because people & technology are stronger united.

We build and connect technologies to help protect people, property and places, enabling critical collaboration between public safety agencies and enterprises for a proactive approach to safety and security.

Critical Communications

We make devices and networks that perform exceptionally in the harshest conditions, so you can stay connected and communicate clearly.

Command Center

We unify voice, video and data feeds into the command center, providing perspective to help make decisions with focus, accuracy and speed.

Video Security

We design video security systems powered by responsibly-built AI analytics, so you can understand risks and act with certainty.

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