Comprehensive coverage to help protect customers from the unexpected.
Reduce your risk
Our system engineers will work with you to isolate and diagnose issues and provide replacement hardware if necessary, freeing you up to focus on the mission of your organisation, not the technology.
Lower your total cost of ownership
Gives you multi-year support and the proactive protection you need to reduce total cost of ownership. And being able to budget in advance for your maintenance needs gives you the peace of mind that you will not incur unexpected support or new hardware purchase costs.
Peace of mind
Adds an additional layer of protection beyond what you receive with a standard warranty.
When operating in a mission critical environment system, downtime is not an option – lives could depend on it. You need the peace of mind that availability is optimised and first responders can communicate as required. In the event of an outage, you need a contingency and support plan to ensure challenges are overcome seamlessly. Service from the Start for Dimetra Small Systems can meet these needs.