With Advanced Services, you get fast response to network issues by our qualified technicians who analyse and diagnose your network.
Network Updates: Get the necessary network updates, implementation and change management services required to maintain your network at the highest level of support. By extending the lifespan of your network with planned updates ensures you attain the most value from your network investment with the latest features and security enhancements.
Self-Installed Security Updates: Provides the latest security updates pre-tested on a factory lab system running the same software version as your network to ensure no service disruption. Once validated, you can download and install when you're ready.
Network Hardware Repair: Factory-trained and certified technicians troubleshoot, analyse, test and repair all Motorola-manufactured and select third-party equipment at our centralised facility.
24x7x365 Remote Technical Support: Gain access to Motorola Solutions' system technologists to help troubleshoot and resolve network
In addition to Advanced Services, Advanced Plus Services helps provide around the clock vigilance to proactively detect network issues.
Network Event Monitoring: Motorola Solutions connects securely and seamlessly to your infrastructure, and our dedicated, highly-trained staff proactively detects, troubleshoots and rapidly resolves network issues.
Remote Security Patch Installation: Proactive security updates are remotely applied by Motorola Solutions to help maintain operational integrity of your network and minimise cybersecurity risk.
Cybersecurity Services: Increasing cyber threats requires a more continuous, end-to-end approach for protecting your critical communication environment. The security measures you took yesterday may not be right for tomorrow’s cyber assault.
Leveraging the skills and tool set of our cybersecurity experts, trained to stay actively informed of the rapidly changing landscape of security threats and compliance requirements, the cybersecurity services which are available through our service packages are designed to help safeguard your operational integrity.