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    • Billions of £'s being invested but it could be for nothing - Author Danielle Doo

      Published Dec 09 2016, 8:16 PM by Clare McFarlane

      Can communication really be expected to boost efficiency across transport networks?

      I’m sure I’m not the only person who travels through Europe – or indeed the world – who’s noticed construction, redevelopment and regeneration are a sign of the times throughout the transport industry. Billions are being invested to bring infrastructure, terminals and stations in line with the need to accommodate what is already bulging passenger capacity.

      With the aim being to maximise all lines of efficiencies and create a comfortable and pleasant experience for travellers you can see why the investments are being made but could it all be for nothing?

      Transport Network Investments

      A larger workforce, spread out across a greater area goes hand-in-hand with any expansion programme; just take a look at Manchester airport, the current £1bn transformation project will see the workforce double. That workforce is key to passenger approval and satisfaction but this increase in is where things could go wrong.

      Providing employees with the tools and connectivity to be productive and ensure passenger safety is becoming increasingly important. Without this instant access to detailed information how can passengers get the most up to date information that may affect their journey? Let’s face it, in today’s world a customer’s dissatisfaction has the potential to snowball out of control with one simple tweet.

      THE CONNECTED TRANSPORT WORKER
      Whether they are driving a bus, a station manager or check-in supervisor, it is imperative that your employees stay connected to achieve free-flowing information that’s needed. The right devices for the right users, will help ensure they stay ahead of any issues before they become emergencies. Motorola Solutions offers radios for every worker’s environment be it noisy, hazardous or customer facing our mission critical TETRA and DMR MOTOTRBO™ Series terminals give workers the voice to be heard.

      From versatile mobile radios installed in train cars to LTE-enabled smartphones for supervisors, the right devices empower your staff with the information they need to provide the best service.

      The signs are positive for the transport sector, there’s a recognition that investment needs to be made and even more encouragingly it is being made. But with every effort to improve passenger experience, it’s imperative that you invest in your workforce as well. Failure to do so could mean the billions being spent only exacerbate passenger frustrations.

      Want to find out how to build the connected workforce? Download our guide ‘Getting From Here To There’ to explore the connected workforce in more detail.

      If you’d like to join the conversation about communication in hazardous environments, we’d be delighted to welcome you to the Motorola Solutions Community EMEA LinkedIn Group.

      Danielle Doo, Marketing Solutions Manager, Motorola Solutions
      Connect with Danielle on LinkedIn at https://uk.linkedin.com/in/danielle-doo-97b31283

    • Can communication really be expected to boost efficiency across transport networks? - Author Danielle Doo

      Published Dec 09 2016, 8:16 PM by Clare McFarlane

      Can communication really be expected to boost efficiency across transport networks?

      It’s becoming more and more of a challenge to boost efficiency when up against a backdrop of rising urban populations, the proliferation of road traffic, climate change and heightened security risks. Whilst the success will depend on many factors, the role of communication should not be underestimated. When the right two-way radios and applications are applied to maximise their potential, they can transform efficiency in the transport business.

      Three immediate benefits that a reliable, intelligent and future-ready communications network can bring are:

      1. Improve fleet control and dispatch
      2. Accelerate response to incidents and service requests
      3. Spend less time and effort on maintenance

      In a nutshell, when your staff can communicate and collaborate quickly and clearly, you can reduce costs, improve reliability and deliver excellent passenger experiences.

      6 TWO WAY RADIO NON-NEGOTIABLES

      When a radio is treated as more than just a device to talk over, that’s when efficiency is optimised. These 6 features illustrate just this point:-

      1. EFFICIENT WORK ASSIGNMENTS: Improve the passenger experience by accelerating effective response to incidents and service requests, with Work Order Ticketing
      2. ENHANCED COMMAND AND CONTROL: Maintain great service for passengers, with integrated voice, text and data communications for advanced fleet control and dispatch functionalities
      3. PUSH-TO-TALK EVERYWHERE: Managers and key people outside the radio network can have PTT functionality right devices, with WAVE Work Group Communications
      4. SMART TELEMETRY: Track fleet assets, analyse performance, optimise maintenance regimes
      5. REMOTE DEVICE MANAGEMENT: Radio programming over Wi-Fi simplifies updates and management, without interrupting voice communications
      6. CLEAR CONVERSATIONS: High quality audio, Bluetooth™ wireless accessories, reduced background noise

      6 non-negotiables of two-way radio communications

      Download your copy of "Getting From Here to There" for a more in-depth look into what it takes to build a reliable and robust communication network that links workers across your transport networks.

      If you’d like to join the conversation about communication in hazardous environments, we’d be delighted to welcome you to the Motorola Solutions Community EMEA LinkedIn Group.

      Danielle Doo, Marketing Solutions Manager, Motorola Solutions
      Connect with Danielle on LinkedIn at https://uk.linkedin.com/in/danielle-doo-97b31283

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