Imagine this. Your network has just been attacked by a destructive Trojan virus. Or perhaps your network has always been suffering from downtime but lately these cracks are becoming more pronounced.

When your network is not responsive, it is easy to assume the worst. You may fear that your network can no longer support your demands, or perhaps facing some obsolescence issues. While these are possible explanations, a host of other, more dramatic reasons could account for the network shutdown. We see the realities of network infiltration, cyber attacks, and phishing hitting the media constantly from organisations small and large who thought “we will be fine; it’s not going to happen to us”.

Take, for example a Fire and Rescue service who receives a call when a massive fire has broken out at an industrial estate somewhere. About 25 firefighters are dispatched and they need to communicate effortlessly to save lives. While they tackle the fire, dependency on the network to communicate amongst team members, is critical. Consider how you want your network to perform in this situation, especially given the potentially dire consequences of your firefighters not being able to communicate with their team leader or incident commander?

In another example we take a look at a Utility Oil and Gas organisation who found out that two of their staff had just fainted due to a poisonous gas leak in their facility. What if your network is down at the same time when you have just sent out 10 rescue workers to save them? Communication and coordination within the team for providing an effective rescue can be foiled. It could be catastrophic for organisations yet this could happen.

While these scenarios are fictional, they do demonstrate that network performance really does matter during critical moments. For many organisations, the network has become the lifeblood for safe and effective operations. The issues raised here are not small problems; they literally are the tip of the iceberg when you are facing sub-standard network performance. They also can intensify rapidly, especially when your need to communicate is as urgent as saving a life.

The best solution to determine what may be affecting your network performance is to identify what you can do to ensure that it is always working around the clock. There is no one-size that fits all, and for this reason we are offering Essential, Advanced and Premier Packages for Dimetra TETRA and ASTRO 25 systems so that our customers can easily select the solution that is designed to best meet their requirements.

Consider Essential package if you answer yes to any questions below:

• Are you concerned with your network’s maintenance and support?
• Are you worried about sudden cyber attacks infiltrating your network?
• Are you troubled about unexpected downtime and repair costs?

Consider Advanced package if you answer yes to any questions below:

• Are you concerned that your network can’t operate with greater efficiency and performance in the long run?
• Are you worried about network obsolescence issues?
• Are you troubled that your network is not monitored around the clock by specialised technicians?

Consider Premier package if you answer yes to any questions below:

• Are you worried about managing your network’s risk and responsibility?
• Are you thinking of transferring your network to someone else to manage?
• Are you concerned with the limited resources and expertise you have managing your network?

For more information take a look at our YouTube video Managed & Support Services for Mission-Critical Networks

You can also visit our Communications Services page or come and chat to us at PMRExpo2016

Joyce Son is Marketing Manager, Solutions and Services Marketing

Joyce is on LinkedIn

Follow @MotSolsEMEA on Twitter and look out for #ThinkPublicSafety

Link to http://www.linkedin.com/groups/Motorola-Solutions-Community-6519590/about

Join us at PMRExpo 2016, Kölnmesse, Köln, Germany, 22-24 November, stand C12

The PMRExpo Exhibition and Conference is widely recognised as being one of the biggest and most important events in the calendar for everyone involved in Professional Mobile Radio and Control Rooms.

We will be contributing to both the conference and the exhibition (stand C12) this year.

Be sure not to miss Christoph Thomas in the conference:

• Wednesday, 15.30 23 November - PMR of the future The path to broadband – a bridge to the future - Christoph Thomas, Managing Director, Motorola Solutions Germany GmbH

And in the exhibition? The operational landscape of public safety organisations is changing. Narrow-band technologies are being paired with mobile broadband, bringing unprecedented capabilities to the edge of the public safety network. Powerful data analytics help law enforcement officials uncover actionable insights from massive volumes of structured and unstructured data; advancements in sensors and in personal area networking are bringing contextual awareness to Public Safety applications, helping to ensure that users are not overwhelmed by information.

In this year’s exhibition we will be showing a set of solutions that are optimised for Public Safety and are critical elements of our new mobile intelligence framework: a set of software and services, platforms and devices that span multiple networks and enable communication interoperability, seamless information sharing and collaboration. Here are some highlights:

• Virtual Command Centre Concept - This future concept demonstration shows how virtual reality can be harnessed in the control room environment to improve communications between commanders and emergency responders.
• Intelligence-Led Policing Solutions - CommandCentral, our intelligence-led public safety platform, will be showcased along with a new Connected Police Officer solution developed by our Chief Technology Office. This includes our Si500 body worn camera, LEX L10 LTE handheld device and CommandCentral Vault
• Unifying TETRA and Broadband Networks - Using our WAVE interoperability platform and more we show how you can connect any device to any network and enable seamless workgroup collaboration.
• Purpose Built Devices – We will showcase recent additions to our public safety device portfolio, including new TETRA radios, compact TETRA radios, Fire-specific radios and accessories, transportable mission-critical radio networks, and more..
• Services - With a proven track record in successfully operating some of the largest and most complex mission-critical communications systems in the world, we have the expertise to take on the responsibility of guaranteeing system performance, while relieving you of the financial and operational risks associated with managing your communications system.

Find out more about these and keep up-to-date with news, videos and more during the show by visiting our dedicated event microsite – http://www.motorolasolutions.com/pmrexpo

We look forward to seeing you!

Peter Damerau is Sales Director at Motorola Solutions

Peter is on LinkedIn

Follow @MotSolsEMEA on Twitter and look out for #PMRExpo2016

Critical Communications MENA 2016, 7- 8 November 2016, Dubai, The United Arab Emirates.

CCMENA is now in its 4th year. This year’s event will draw over 1000 critical communications professionals from the region. In the new venue, at the Dubai World Trade Center, visitors will gain new experiences and gain knowledge that will shape the way organisations operate.

We are a gold sponsor of the event and you will find us exhibiting at booth B6 as well as presenting during the two-day conference.

What will our focus be this year? In an era of increasing data, applications and emerging technologies, we can help you delivering critical communications to help predict and prevent incidents, mobilise faster responses, as well as investigate and resolve incidents efficiently.

Let me bring you up to speed with some of what you can expect in more detail...

Our conference speakers will be contributing to some very topical discussions:

• The argument for and against the MVNO model to deliver public safety broadband - Nov 7th, 10:45 am - Kiran Vaya - Director, Business Development- Broadband & Smart Public Safety for the Middle East and Libya Region will be sharing her expertise in this open debate
• An International agenda: the world road map towards public safety broadband - Nov 7th , 8:45am - Speaker: Sushil Kumar – Senior Director, Solutions and Services – MELE Region will be contributing to this panel topic

In the exhibition, on stand B6, we will have industry experts on-hand to answer your questions, as well as having a wide variety of solutions on show:

• Mission Critical Integrated Solutions for Public Safety and Military users - including solutions for command and control with analytics; broadband voice PTT solutions (WAVE7000); mapping; presence and locationing; video surveillance; and web based dispatch
• Solutions for Utilities and Transportation - featuring enterprise voice PTT and dispatching (WAVE5000); smart airport control system solutions
• Wearable Devices and Portable solutions - featuring Digital Evidence Management Solution Command Central Vault); portable LTE solutions ; new TETRA radio ST7000 (integrated with WAVE5000) for transportation solutions
• Connected Police Vehicle – providing Automated Number Plate Recognition - ANPR, video surveillance and mobile dispatching solutions

I look forward to seeing you there.

If you can’t make the show or you want to keep up-to-date with our activity around CCMENA you can bookmark our microsite – www.motorolasolutions.com/ccmena

You can also catch up a video preview of what to expect on our YouTube channel:

Yazan Nuseibah is Regional Marketing Manager at Motorola Solutions.

Yazan is on LinkedIn

Follow #CCMENA and @MotSolsEMEA on Twitter.