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      • Join Us At EENA 2018 Author: Francois Dontot

        Published Apr 13 2018, 11:30 AM by Paul Jeffs
        • Emergency Response
        • EMS
        • Command and Control
        • Search and Rescue
        • Police
        • Fire

        EENA Conference 2018, Ljubljana, Slovenia, 25-27 April 2018, Stand 24

        EENA, the European Emergency Number Association, is a non-governmental organisation with the mission to contribute to improving the safety and security of people. EENA’s annual conference has become the place for emergency services, public authorities, researchers and industry representatives to get the very latest updates on emerging trends and hot topics in the field of emergency services.

        This year’s three day event is expected to welcome over 700 participants, 80 speakers and 25 exhibitors from over 50 countries world-wide. The event also hosts the 112 Awards Ceremony – rewarding individuals and organisations highly engaged in improving and promoting the European Emergency Number 112.

        Motorola Solutions will be contributing to the conference and I am looking forward to taking part in this key session myself:

        April 26, 9:00 – 10:00: Wireless Communications in a Mission Critical Environment - State Of Play: Critical radio communications are essential for the successful delivery of the missions and tasks of professional users who rely on being in contact when it matters. This session will give an outline of the current developments in this field, from two-way radio to broadband solutions of the future. It will also concentrate on how the work of first responders and control rooms operations change along with this development (e.g. multimedia, geo-location/geo-fencing, situational awareness).

        You can catch us in the exhibition too – we’ll be on stand 24, where we will be showing a range of solutions focused on bringing broadband LTE critical communications into the control room – boosting operational efficiencies, delivering improved security and safer cities.

        EENA 2018

        I look forward to seeing you there.

        Francois Dontot

        Francois Dontot is Executive Director EMEA Kodiak, for Motorola Solutions

        Francois is on LinkedIn

         

        Find out more about EENA on their website http://www.eena.org/ and more about the conference here

         

        Follow @MotSolsEMEA and #EENA2018, @112_sos on Twitter.

        Join Us

         

      • How Blue Light Solutions Are Getting Smarter Author: Fergus Mayne

        Published Apr 06 2018, 3:32 PM by Paul Jeffs
        • Fire and Emergency Medical Services
        • Emergency Response
        • Fire
        • EMS
        • Command and Control
        • Law Enforcement
        • Police

        Keeping people safe and reducing crime. In simplistic terms, that’s what policing is all about. And the increasing availability of digital solutions designed for the blue light community is helping officers and organisations ‘work smarter’, in terms of improved response time and reduced bureaucracy which ultimately means better outcomes for everyone.

        On the Motorola Solutions stand at B-APCO, visitors were able to experience some of the smart solutions that are making digital transformation possible today and also take a ‘sneak peek’ into the future of incident command.

        Today, as we collect more and more data from multiple sources, the challenge for public safety is how to turn that mass of data into actionable intelligence available when needed. To allow this the next generation of control room solutions are cloud hosted offering no limits data-storage and easy sharing of multiple streams of data. With platforms and solutions such as CommandCentral and WAVE CRS, operators and analysts can have immediate access to this information so that they can drive the right response at the right time. From the control room to the front line, everyone is connected in real time and has access to the information they need.

        Digital Policing at BAPCO 2018And on the frontline, Pronto speeds up end-to-end business processes, delivering faster responses to the officer on the scene, and reducing bureaucracy. Pronto Biometrics finger print identification is the latest use for this flexible digital application. With direct access to police and immigration databases, officers needing to check fingerprints can do this in real time on the street from a smartphone twinned with an affordable finger print scanner. With no need to return to a police station for desktop identification and the avoidance of unnecessary detentions the operational benefits and potential cost-savings on equipment and resource are clear.

        Going forward, these simplified electronic processes can give increased accessibility to data that will deliver easy to access statistics and help establish patterns of behaviour. This could in turn deliver improvements in reporting and potentially allow forces to be more responsive to demand through informed resourcing.

        Mixed Reality Firefighter Demo at BAPCO 2018Finally, with a glimpse into the future, visitors to the booth were able to experience how the use of augmented reality could deliver rich situational awareness to tomorrow’s mission controllers by giving the ability to ‘see’ officers in the context of their surroundings during an incident. The Mixed Reality Incident Command concept helped visitors understand what might be possible when you can move from trying to visualise and manage an incident through voice only to having rich contextual, information about the situation in front of you.

        For more information and to see videos of the solutions live at B-APCO visit our dedicated B‑APCO microsite at www.motorolasolutions.com/bapco

        And for more insight into how technology will transform frontline operations, check out this new research paper by the independent think-tank Reform: ‘Frontline online – Smarter blue light services’

        Fergus Mayne

        Fergus Mayne is Head of UK & Ireland Sales at Motorola Solutions

        Fergus is on LinkedIn

         

         

        Follow #ThinkPublicSafety, #BAPCO2018, @MotSolsEMEA, @BAPCOEvent on Twitter.

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      • Modernising Your TETRA System as Part of a Long Term Sustainment Plan Author: Ricardo Gonzalez

        Published Mar 29 2018, 2:35 PM by Paul Jeffs
        • TETRA
        • EMS
        • Police
        • ASTRO 25
        • Fire
        • Government Network Operators

        As an operator of a public safety private mobile radio system, you face a complex set of challenges. How will you keep pace with rapid technological change? How can you profitably grow your network’s user base? What about cyber security? In truth, there are many more questions to which operators are seeking answers.

        So how can public safety PMR operators ensure that their radio system reliably and securely supports the mission-critical operations of users, while addressing their evolving requirements? Modernisation is key to addressing these challenges.

        Why you should invest in modernising your PMR network
        What are the risks of not doing anything? Failure to invest in the PMR network infrastructure will introduce a number of risks
              - Increased risk of system downtime due to aging hardware
              - Vulnerability to cyber attacks
              - Rising support costs due to obsolescence
              - Increased unpredictability of network maintenance costs
              - Inability to add new services and functionality required by users

        The need to address these risks and increase service flexibility has led to a growing number of PMR operators investing in network modernisation. For example, concerns about cyber crime and the need to implement new functionality were key drivers of City of Cape Town’s decision to modernise its TETRA public safety network. Following the upgrade to the TETRA system, City of Cape Town realised improvements in cyber security through enhanced encryption support and also greater flexibility in adding new features and additional capacity to the network. Read about City of Cape Town’s network modernisation here.

        To be effective, network modernisation must be part of a long term network sustainment plan that includes:
              - Network updates covering both hardware and software
              - Security updates
              - 24 x 7 x 365 technical support
              - Fast turnaround times for network hardware repairs

        Enhancing your PMR service through broadband integration
        Modernisation is not just about network sustainability – it’s also about supporting the evolving operational needs of users. Increasingly, broadband data services are being demanded by public safety organisations to enable increased in-field productivity, improved situational awareness and reduced operational costs. Additionally, broadband push-to-talk technology is allowing public safety organisations to extend the reach of their networks by leveraging the wide area coverage of commercial mobile networks.

        But, a concern for the public safety community is whether mission-critical voice and data services delivered over broadband networks can match the performance and functionality of established PMR systems such as TETRA and APCO Project 25. With the ongoing standardisation work within 3GPP to introduce mission-critical functionality, the prevailing view is that PMR networks and 4G and 5G systems will coexist for many years in order to get the best of both worlds.

        The good news is that PMR operators are uniquely positioned to address public safety needs and to offer a differentiated service. For example, PMR operators can use their existing Key Management Facility for the management and distribution of encryption keys to both radio and broadband users. This can be achieved today using Motorola Solutions LTE handheld devices equipped with the μCryptr hardware security module.

        Modern PMR systems such as DIMETRA X Core provide seamless, wireline interfaces with broadband systems. Integration of broadband services with PMR unlocks value and creates a platform for delivering truly differentiated services. For example, by integrating broadband PTT technology with their networks, public safety PMR operators can target a new segment of non-radio users that require talkgroup interoperability from their smartphone devices. The addition of such services creates revenue generation opportunities, providing a vital funding source for ongoing network investments in support of the long term technology sustainment plan.

        Forward-thinking PMR operators have already started adopting this self sustaining approach to network modernisation. For example, Spain’s Telecom Castilla-La Mancha recently transitioned their legacy TETRA system to the DIMETRA X Core platform - read the press release about it here. Integrated with the TETRA system was the WAVE interoperability solution, which enabled Telecom CLM to extend PTT communication across multiple platforms (radio, broadband networks, computers, smartphones) allowing users on different networks to be connected.

        Network Modernisation

        To unlock the full potential of your PMR system, it is vital that you work with the right technology partner. It is important that your technology partner can support you for the long term with the right level of service, technology expertise and experience in deploying public safety systems.

        Ricardo Gonzalez

        Ricardo Gonzalez is MSSSI VP EMEA Strategy and Marketing at Motorola Solutions

        Connect with Ricardo on LinkedIn

         

        Follow #ThinkPublicSafety, @MotsolsEMEA on Twitter

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      • Why do corporate rankings matter? Author: Ricardo Gonzalez

        Published Feb 09 2018, 3:42 PM by Paul Jeffs
        • National Government Security
        • Government
        • Eye on Quality
        • Fire
        • Government Network Operators
        • EMS
        • Awards
        • Police

        Recognition from Fortune & Thomson Reuters

        2018 started off with an announcement that Motorola Solutions has been recognised in several corporate ranking lists, the Fortune Most Admired Companies list, Thomson Reuters list of 100 global Tech leaders and The Wall Street Journal’s Management Top 250 list. This year Motorola Solutions also celebrates its 90th anniversary, but clearly the industry pundits recognise the company has lost none of its entrepreneurial spirit.

        But why do industry rankings matter? The rankings are all based on a set of slightly different but broadly related criteria, and essentially give a report which investors, customers and potential employees can all look to as a measure of the all-round health and well-being of the company

        And it matters because a good ranking is like an independent school report, it takes a holistic view and it has to be earned. So you know you can trust its findings!

        The Thomas Reuters ranking system has eight basic pillars of performance including innovation in technology. But companies also have to show commitment and competence across the areas of finance, management and investor confidence, risk and resilience, legal compliance, people and social responsibility, environmental impact and reputation.

        Leaders in Technology

        In today’s evolving business world, it is more important than ever that companies can demonstrate solid technology foundations and business strength, coupled with other softer values such as a commitment to corporate responsibility. When today’s millennials are looking for their next opportunity they want to know that the company can be depended on to ‘do the right thing’, be socially aware, as well as technologically innovative.

        90 years young, the corporation with a start-up mentality.

        In my experience, technological innovation has the power to shoot start-ups to prominence. But, to maintain growth and long-term health they need to achieve operational stability. There is always danger that business processes cannot keep pace and that will damage their prospect for longevity.

        Companies that have a proven heritage, commitment to change, continuous innovation and a strong engagement both within the company and with customers and partners have all the ingredients for a long-term exciting future.

        This year, Motorola Solutions is celebrating 90 years since the company was founded in Chicago in 1928. We are also celebrating 50 years of Motorola Solutions in Germany. Please join us on the celebrations, come and see us at Critical Communications World in Berlin.

        Ricardo Gonzalez

        Ricardo Gonzalez is MSSSI VP EMEA Strategy and Marketing at Motorola Solutions

        Connect with Ricardo on LinkedIn

         

        Follow @MotsolsEMEA and search for #ThinkPublicSafety and #MSIquality on Twitter

         

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      • Top 6 Public Safety Videos of 2017

        Published Jan 05 2018, 8:24 PM by Paul Jeffs
        • Fire and Emergency Medical Services
        • Search and Rescue
        • Fire
        • Border and Coastal Security
        • Government Network Operators
        • EMS
        • Police
        • Emergency Medical Service (EMS)
        • Law Enforcement

        Following our blog on the Top 6 Think Public Safety Public posts of 2017, I’d like to share our Top 6 list of EMEA Public Safety YouTube English-language videos published in 2017.

        1 - Lowland Rescue Finds Missing Person - Lowland Rescue uses WAVE Push-to-Talk service from Motorola Solutions to coordinate a search and rescue.

         

        2 - WAVE™ Control Room Solution – WAVE Control Room Solution transforms control room operations by combining mission-critical security and availability with elastic capacity through Motorola Solutions’ private cloud, hosted in ESN data centres.

         

        3 - DIMETRA Express at Critical Communications Europe 2017 - Paul Wilson introduces the new DIMETRA Express - a fully integrated 'all-in-box' TETRA system that supports TETRA voice services, short data, and VOIP telephony. Paul explains how simple the system is to install - taking less than 15 minutes!

         

        4 - Welcome to Critical Communications Europe 2017 - Tunde Williams welcomes us to Critical Communications Europe 2017. With over 1000 Public Safety and Commercial visitors expected how are we meeting their challenges? How are we future-proofing TETRA? Why is our new DIMETRA Express solution so important?

         

        5 - Poppy Social Story: Honouring Those Who Keep Us Safe - Every day, Emergency Services personnel are using social media to inform the public and engage with the communities they serve. UK Police Twitter Award Winner, Sgt. Harry Tangye from Devon and Cornwall Police shares his top tips for building a loyal and engaged following on social media.

         

        6 - PMRExpo 2017 stand tour - by drone - With over 4000 visitors, this year's PMRExpo was a real buzz. In case you missed it, or didn't see it all - here's a tour of our stand.

         

        If you are receiving this blog post by email, the links to individual videos may be missing. You can access them in this YouTubePlaylist instead - Think Public Safety - Top 6 New Videos 2017

        I hope you enjoyed this round-up.

        Don’t forget, once you are registered for this blog community, you can comment on posts and subscribe to email alerts.

        Best wishes for the new year!

        Paul Jeffs

        Paul Jeffs is Public Safety Editorial Lead for Europe and Africa at Motorola Solutions.

        Paul is on LinkedIn

        Follow @MotSolsEMEA on Twitter and look out for #ThinkPublicSafety

         

        Join Us

         

      • Editor’s Highlights – Top 6 Think Public Safety blog posts of 2017

        Published Dec 15 2017, 4:08 PM by Paul Jeffs
        • Emergency Response
        • Fire
        • Government Network Operators
        • EMS
        • Command and Control
        • Law Enforcement
        • Emergency Medical Services
        • Police

        As the year comes to a close, it’s certainly been a busy one for the Think Public Safety blog. Big thanks to the 13 authors that have contributed over 25 new posts this year. I hope you have found them interesting. What subjects have been popular this year? What are the most popular blog posts?

        What was most popular?

        1. Top of the blogs, with a share of almost 8% of the overall views is ‘Do Clouds Have Silver Linings? - in this post, David Parry asks some key questions being asked around cloud. Will the cloud deliver benefits for Public Safety? Is a cloud approach more or less secure than a traditional on-premises data storage and application server approach? You may be surprised by the answer. He shares some new insight from a White Paper ‘Converting to Cloud for Control Rooms’.

        2. Another cloud-focused blog comes a close second with over 6% share: ‘Cloud Control Rooms; Scalability, Flexibility, Security’ - This post is written by Mark Swift. A former Control Room Manager himself, Mark shares his experience on key issues around the transition to ESN. What is ESN exactly? How do we transition? Can we utilise more shared infrastructure? How secure is the Cloud? How can I minimise service disruption during any transition?

        3. With a share of over 5.5% of views, Tunde Williams takes on the task of ‘Demystifying Intelligent Middleware’ What is it? Why is it important to TETRA? Public Safety agencies need to understand what Intelligent Middleware is to fully realise just how much they need it. Tunde also introduces our White Paper – ‘Intelligent Middleware- The Invisible Glue To Enable Truly Integrated Communications

        4. In fourth place is Julian Foster with the first of his blog series, reporting on the launch of our UK Innovation Centre, sharing perspectives from senior executives on the future of Public Safety. In ‘A Future Vision For Smarter Public Safety’, Jules reports how Eduardo Conrado, Executive Vice President, Chief Strategy and Innovation Officer at Motorola Solutions, set the scene by defining the wider technology trends that are influencing our future vision for public safety and how these will impact officers around the World.

        5. Paul Hill’sInsights From A Live Hacking Demonstration’ comes a strong fifth. Paul Hill has been raising awareness about the importance of proactive cybersecurity measures for LMR systems with a live hacking demonstration. From his demos, there were some common insights he gleaned from the LMR end-users and system operators. There isn’t room for complacency when safeguarding a mission-critical, LMR system.

        6. Number 6 is ‘Avoid The Nightmare Of Network Downtime’ by John Moule. John explains why you have to ‘prepare to fail’ and why a Public Safety system is not a “normal” IT network. Your technology needs to keep first responders safe and needs to be uniquely supported and managed to operate under all circumstances and events – planned or unplanned. John’s blog features the White Paper- Critical Steps To Prevent Network Downtime.

        I hope you enjoyed this round-up.

        Don’t forget, once you are registered for this blog community, you can comment on posts and subscribe to email alerts.

        Best wishes for the holiday season!

        Paul Jeffs

        Paul is on LinkedIn

        Public Safety Editorial Lead for Europe and Africa at Motorola Solutions.

        Follow @MotSolsEMEA on Twitter and look out for #ThinkPublicSafety

        Join us

         

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