Keeping people safe and reducing crime. In simplistic terms, that’s what policing is all about. And the increasing availability of digital solutions designed for the blue light community is helping officers and organisations ‘work smarter’, in terms of improved response time and reduced bureaucracy which ultimately means better outcomes for everyone.
On the Motorola Solutions stand at B-APCO, visitors were able to experience some of the smart solutions that are making digital transformation possible today and also take a ‘sneak peek’ into the future of incident command.
Today, as we collect more and more data from multiple sources, the challenge for public safety is how to turn that mass of data into actionable intelligence available when needed. To allow this the next generation of control room solutions are cloud hosted offering no limits data-storage and easy sharing of multiple streams of data. With platforms and solutions such as CommandCentral and WAVE CRS, operators and analysts can have immediate access to this information so that they can drive the right response at the right time. From the control room to the front line, everyone is connected in real time and has access to the information they need.
And on the frontline, Pronto speeds up end-to-end business processes, delivering faster responses to the officer on the scene, and reducing bureaucracy. Pronto Biometrics finger print identification is the latest use for this flexible digital application. With direct access to police and immigration databases, officers needing to check fingerprints can do this in real time on the street from a smartphone twinned with an affordable finger print scanner. With no need to return to a police station for desktop identification and the avoidance of unnecessary detentions the operational benefits and potential cost-savings on equipment and resource are clear.
Going forward, these simplified electronic processes can give increased accessibility to data that will deliver easy to access statistics and help establish patterns of behaviour. This could in turn deliver improvements in reporting and potentially allow forces to be more responsive to demand through informed resourcing.
Finally, with a glimpse into the future, visitors to the booth were able to experience how the use of augmented reality could deliver rich situational awareness to tomorrow’s mission controllers by giving the ability to ‘see’ officers in the context of their surroundings during an incident. The Mixed Reality Incident Command concept helped visitors understand what might be possible when you can move from trying to visualise and manage an incident through voice only to having rich contextual, information about the situation in front of you.
For more information and to see videos of the solutions live at B-APCO visit our dedicated B‑APCO microsite at www.motorolasolutions.com/bapco
And for more insight into how technology will transform frontline operations, check out this new research paper by the independent think-tank Reform: ‘Frontline online – Smarter blue light services’
Fergus Mayne is Head of UK & Ireland Sales at Motorola Solutions
Follow #ThinkPublicSafety, #BAPCO2018, @MotSolsEMEA, @BAPCOEvent on Twitter.
A seamless, reliable network is essential to business- and mission-critical communications. From public safety and the military to transportation and logistics, organisations around the world rely on land mobile radio (LMR) systems as their go-to communications network.
Since the 1930s and the early days of simple analogue two-way radios, LMR technology has undergone a massive transformation. Today’s LMR systems are software-defined and IP-based to meet users’ evolving need. And like all IT-based systems, whether shared or used by a single entity, they are not immune to cyberattacks.
As a result, how they are maintained and supported requires a new breed of resources and expertise. System operators must be knowledgeable not only about the equipment but also about the IP- and software-centric network components to ensure communication is secure and available 24x7x365.
How you manage your LMR system is vital to maximising uptime and limiting disruptions. Around the world, users are tackling this challenge in a variety of ways—from regular system updates and continuous network monitoring to proactive cybersecurity strategies and system performance trends and analysis.
To gain a clearer picture of the measures that system operators are applying to their networks, Motorola Solutions is conducting an LMR system management survey.
Our research report will provide insights into several compelling areas:
LMR systems operators and customers are invited to share their experiences and insights in our inaugural survey. The results will be used to help stakeholders and individuals responsible for ensuring system uptime improve their performance by learning from one another and gaining insights into the best ways to tackle the challenges of this complex communications environment.
Click here to get started.
For every survey completed, Motorola Solutions will donate $5 USD to the International Federation of Red Cross and Red Crescent Societies (IFRC) or International Centre for Missing and Exploited Children (ICMEC). (Total donations will be capped at $2,500 USD.). Once our study is complete, we will be happy to share the results with you.
Graeme is Global Service Portfolio Manager at Motorola Solutions
As the year comes to a close, it’s certainly been a busy one for the Think Public Safety blog. Big thanks to the 13 authors that have contributed over 25 new posts this year. I hope you have found them interesting. What subjects have been popular this year? What are the most popular blog posts?
1. Top of the blogs, with a share of almost 8% of the overall views is ‘Do Clouds Have Silver Linings?’ - in this post, David Parry asks some key questions being asked around cloud. Will the cloud deliver benefits for Public Safety? Is a cloud approach more or less secure than a traditional on-premises data storage and application server approach? You may be surprised by the answer. He shares some new insight from a White Paper ‘Converting to Cloud for Control Rooms’.
2. Another cloud-focused blog comes a close second with over 6% share: ‘Cloud Control Rooms; Scalability, Flexibility, Security’ - This post is written by Mark Swift. A former Control Room Manager himself, Mark shares his experience on key issues around the transition to ESN. What is ESN exactly? How do we transition? Can we utilise more shared infrastructure? How secure is the Cloud? How can I minimise service disruption during any transition?
3. With a share of over 5.5% of views, Tunde Williams takes on the task of ‘Demystifying Intelligent Middleware’ What is it? Why is it important to TETRA? Public Safety agencies need to understand what Intelligent Middleware is to fully realise just how much they need it. Tunde also introduces our White Paper – ‘Intelligent Middleware- The Invisible Glue To Enable Truly Integrated Communications’
4. In fourth place is Julian Foster with the first of his blog series, reporting on the launch of our UK Innovation Centre, sharing perspectives from senior executives on the future of Public Safety. In ‘A Future Vision For Smarter Public Safety’, Jules reports how Eduardo Conrado, Executive Vice President, Chief Strategy and Innovation Officer at Motorola Solutions, set the scene by defining the wider technology trends that are influencing our future vision for public safety and how these will impact officers around the World.
5. Paul Hill’s ‘Insights From A Live Hacking Demonstration’ comes a strong fifth. Paul Hill has been raising awareness about the importance of proactive cybersecurity measures for LMR systems with a live hacking demonstration. From his demos, there were some common insights he gleaned from the LMR end-users and system operators. There isn’t room for complacency when safeguarding a mission-critical, LMR system.
6. Number 6 is ‘Avoid The Nightmare Of Network Downtime’ by John Moule. John explains why you have to ‘prepare to fail’ and why a Public Safety system is not a “normal” IT network. Your technology needs to keep first responders safe and needs to be uniquely supported and managed to operate under all circumstances and events – planned or unplanned. John’s blog features the White Paper- Critical Steps To Prevent Network Downtime.
I hope you enjoyed this round-up.
Don’t forget, once you are registered for this blog community, you can comment on posts and subscribe to email alerts.
Best wishes for the holiday season!
Paul is on LinkedIn
Public Safety Editorial Lead for Europe and Africa at Motorola Solutions.
Follow @MotSolsEMEA on Twitter and look out for #ThinkPublicSafety
8-9 November, St. James's Park, Newcastle, UK
British APCO continues to be the forum for public safety and civil contingencies communications engagement. This year we are taking a very active part in all the BAPCO events.
We recognise that the UK public safety community faces new challenges - doing more with less, managing technology transition and being able to turn abundant data into increased operational efficiency and better outcomes.
At B-APCO Autumn, drop by and see us at the exhibition on level 4 of the Newcastle United Conference and Banqueting area to see how we are addressing these challenges:
Managing Technology Transition - Faced with a fast evolving technology landscape, many public sector organisations are moving away from traditional capital expense based IT procurement, opting instead for more flexible, subscription-based models. An OPEX-based service approach allows you to shift the focus from buying technology to buying outcomes. See how, with our cloud-based WAVE™ Control Room Solution (WAVE CRS), you can simplify your control room’s ESN upgrade, stay-up-to-date and save money.
Doing More With Less - Budgetary pressures combined with increased public expectations are driving the emergency services to do more with less. With the right technology your organisation can meet these challenges. Using the Pronto digital policing solution, you can increase your visibility and presence in the community through improved efficiency and productivity. With the Si500 video speaker microphone, your fire and rescue service can use captured video to enhance learning, improve incident analysis and simplify evidential capture for fire investigations. See these solutions and more devices in action.
Harnessing Abundant Data - Today, we have access to more data than ever before. The challenge is to turn the abundant data into actionable insights that lead to better outcomes for the community. See how, with the CommandCentral platform, you can take advantage of a broad set of capabilities, from intelligence that uncovers deeper insights, to records and content management that streamlines data collection and digital evidence management.
Don’t miss us in the conference either - Yann Marston is speaking on 'Transform Data into Safety, Creating an intelligence layer on legacy systems’ at 13:55 on Wednesday 8 November.
We look forward to seeing you there.
Fergus Mayne is Head of UK & Ireland Sales at Motorola Solutions
Follow #ThinkPublicSafety, #BAPCO2017, @MotSolsEMEA, @BAPCOEvent on Twitter.