Motorola Solutions at Mission Critical Technologies London, Excel, stand MCT404, 12-13 June 2019

Every day, public safety users rely on effortless and reliable communications. They call it their lifeline. From mission-critical services and command centre software through to secure and reliable radio solutions, our technology is helping to advance that communications lifeline - preparing today’s public safety users with the information they need, so that they are ready when the moment comes.

Come and see this in action on the Motorola Solutions stand MCT404 at this year’s Mission Critical Technologies event. Let us show you how we can help in 4 key areas from ‘optimised incident response’, ‘having eyes on the scene in seconds’, through to ‘streamlined evidence collection’ and ‘enhance community safety’.

Solutions we will be demonstrating at the event, supporting these areas, include:

• Cloud-based Command Central Control Room Solution (Command Central CRS) – simplify your control room’s ESN upgrade, stay-up-to-date and save money
• Command Centre Software – real-time intelligence to maximise your operational effectiveness
• Pronto – benefit from digital mobile policing
• Avigilon Appearance Search™ Technology and Unusual Motion Detection Technology – help speed investigations and aid public safety
• Purpose Built Devices – meet the needs of mission critical communications users

We’ve been busy with pre-conference activities too. I was fortunate to take part in a pre-conference webinar on ‘The Future Command and Control Room’ This was hosted by Bernard Rix, Publisher of Policing Insight, and featured the real experience of Andrew White, Assistant Chief Officer Resources of Lincolnshire Police. This was recorded and is available on-demand now at: http://bit.ly/FutureCR1

Headline speakers in the main conference include:

• Chief Superintendent David Jackson, Head of Control Rooms, Metropolitan Police
• Julian Martin, Chief Information Officer, London Fire Brigade
• Richard Berry, Assistant Chief Constable, Gloucestershire Police and Lead for Communications Data at National Police Chiefs' Council (NPCC)
• Andrew White, Assistant Chief Officer, Lincolnshire Police

I look forward to seeing you in London.

You can register for a free ticket at https://tmt.knect365.com/mission-critical-technologies/

Yann Marston is Strategic Sales Director at Motorola Solutions

Yann is on LinkedIn

Follow @MotSolsEMEA on Twitter and look out for #ThinkPublicSafety. You can keep up to date with the event on social media by following @MCTSeries.

It is clear that tough challenges still exist in achieving the technological change that deliver solutions to significantly improve efficiency and deliver benefits across a range of operational and corporate areas. However it is also clear that very positive moves are being made towards effective exploitation of solutions, as well as increased force collaboration, for example on record management systems. This information sharing is now enhancing, and enhanced by, the successful performance of mobile workforce applications such as Pronto, with all the efficiencies they are delivering.

These points are made clear in the report released last week on the Fourth Digital Policing Summit. This summit, convened by Cityforum, brought together a senior community of interest (including national programme leaders, force technology bosses, chief officers, politicians, vendors and consultants) to discuss not just the challenges around digital transformation but thinking and actions to address them.

We welcome the fact that the report acknowledges the need for closer collaboration, communication and partnerships with the Technology Vendor community. In this brave new world of defining the right technology to solve some of the current and future challenges faced by the emergency services, clear articulation and understanding of needs must be a positive step towards delivering solutions. Helping forces balance both community policing needs and national threats is obviously critical and whilst technology is a tool for change we also know that it can be viewed with concern by the public and even within blue light organisations. However, achieving rapid change and technology adoption may be key to responding not only to everyday resource challenges, but to external threats at the national level.

For this to happen, public safety organisations need not just the best tools and data to meet their evolving needs, but also a partner with specialised knowledge and experience to identify ways of working never thought possible. Motorola Solutions is working with forces in the UK now, helping them to effect the technology transformation that we must all embrace in order to remain relevant and effective.

You can download the summary report of the Fourth Annual Digital Policing Summit ‘Perennial Changes and New Hope’ here.

With over 90 years experience of supporting the public safety community internationally and a 50 year history with the emergency services in the United Kingdom, we believe we are best placed to help meet evolving public safety needs. Do come and see our solutions for policing at forthcoming events including Security and Policing 2019 (Farnborough, 5/7 March), Senior Women in Policing (Birmingham, 6/7 March) and British APCO 2019 (Coventry, 12/13 March).

David Robinson is Head of Sales with Motorola Solutions

Connect with David on LinkedIn

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As the year draws to a close, let’s take a look at the new videos that have attracted the most views this year in Europe, Middle-East and Africa:

1. Number one, with almost 10% of views is: Pronto Digital  Policing - West Yorkshire Police Case Study
Putting Digital Technology On The Front Line - Ian Williams and the team at West Yorkshire Police explain how Pronto improves the efficiency of officers in the field and improves the accuracy and availability of intelligence…..

2. Not far behind with almost 9% is: LEX L11 Handheld LTE at CCW
Paul Wilson introduces the new LEX L11 handheld LTE device and highlights its unique design for Public Safety users including it's dedicated emergency button, talkgroup toggle, large PTT and much more...

3. ST7500 Compact TETRA Radio Key Features - PMRExpo 2018
Stuart Longley gets hands-on with the ST7500 and shows why he believes this device is going to be popular with Public Safety officers who 'want to concentrate on the task at hand' and why it is 'a device that takes them through to the future in the next generation of TETRA'.

4. Missing Person Scenario – CommandCentral Control Room Solution In Action
How can CommandCentral Control Room Solution help prevent a missing person call turn into a life threatening situation?CommandCentral CRS is a cloud-enabled solution that cuts cost and reduces risk.

5. Equal 5th is this video shot at BAPCO 2018: Firefighters and Incident Command Connected Like Never Before at B-APCO 2018. Can Mixed Reality be an effective partner for improved Firefighter safety? Check out this live from B-APCO 2018: 

6. Equal 5th is this video in German language featuring the MTP8000Ex ATEX TETRA radio: TETRA ATEX Funkgeräte der MTP8000Ex Serie für den Einsatz unter extremen Bedingungen (ATEX German):

You can catch all these videos in one place on our Think Public Safety 2018 Top 6 Videos YouTube playlist.

I hope you enjoyed this round-up.

Paul Jeffs - Editor - Think Public Safety.

Paul Jeffs is Public Safety Editorial Lead for Europe and Africa at Motorola Solutions.

Paul is on LinkedIn

Follow @MotSolsEMEA on Twitter and look out for #ThinkPublicSafety

If you weren’t able to get to this week’s PMRExpo or didn’t manage to see everything, we’ve pulled together a short round-up of videos from the exhibition for you:

Advancing the Lifeline
Sean Fitzgerald gives an overview of the wide range of devices, solutions and services on show at this year's PMRExpo including Avigilon video surveillance and intelligence-based analysis, the widest possible range of radios and accessories from unlicensed through DMR Tier 3 to TETRA, command centre and control room solutions, services that help you protect your network and device investment, and of course our new ST7500 compact TETRA radio:

ST7500 Compact TETRA Radio Key Features
Stuart Longley gets hands-on with the ST7500 and shows why he believes this device is going to be popular with Public Safety officers who 'want to concentrate on the task at hand' and why it is 'a device that takes them through to the future in the next generation of TETRA':

Avigilon Top 4 Features Demo
Robert Koehler gives us a hands-on demo of the top four features of the Avigilon video surveillance and analytics system: Avigilon Unusual Motion Detection, Avigilon Appearance Search, Avigilon Self Learning Video Analysis, and Avigilon High Resolution Video Cameras:

PMRExpo 2018 Highlights
A lightning quick tour of the best of the PMRExpo exhibition:

You can access all these videos and more on our PMRExpo 2018 YouTube Playlist

I hope you enjoyed this round-up.

Paul Jeffs - Editor - Think Public Safety.

Paul Jeffs is Public Safety Editorial Lead for Europe and Africa at Motorola Solutions.

Paul is on LinkedIn

Follow @MotSolsEMEA on Twitter and look out for #PMRExpo

Keeping people safe and reducing crime. In simplistic terms, that’s what policing is all about. And the increasing availability of digital solutions designed for the blue light community is helping officers and organisations ‘work smarter’, in terms of improved response time and reduced bureaucracy which ultimately means better outcomes for everyone.

On the Motorola Solutions stand at B-APCO, visitors were able to experience some of the smart solutions that are making digital transformation possible today and also take a ‘sneak peek’ into the future of incident command.

Today, as we collect more and more data from multiple sources, the challenge for public safety is how to turn that mass of data into actionable intelligence available when needed. To allow this the next generation of control room solutions are cloud hosted offering no limits data-storage and easy sharing of multiple streams of data. With platforms and solutions such as CommandCentral and WAVE CRS, operators and analysts can have immediate access to this information so that they can drive the right response at the right time. From the control room to the front line, everyone is connected in real time and has access to the information they need.

And on the frontline, Pronto speeds up end-to-end business processes, delivering faster responses to the officer on the scene, and reducing bureaucracy. Pronto Biometrics finger print identification is the latest use for this flexible digital application. With direct access to police and immigration databases, officers needing to check fingerprints can do this in real time on the street from a smartphone twinned with an affordable finger print scanner. With no need to return to a police station for desktop identification and the avoidance of unnecessary detentions the operational benefits and potential cost-savings on equipment and resource are clear.

Going forward, these simplified electronic processes can give increased accessibility to data that will deliver easy to access statistics and help establish patterns of behaviour. This could in turn deliver improvements in reporting and potentially allow forces to be more responsive to demand through informed resourcing.

Finally, with a glimpse into the future, visitors to the booth were able to experience how the use of augmented reality could deliver rich situational awareness to tomorrow’s mission controllers by giving the ability to ‘see’ officers in the context of their surroundings during an incident. The Mixed Reality Incident Command concept helped visitors understand what might be possible when you can move from trying to visualise and manage an incident through voice only to having rich contextual, information about the situation in front of you.

For more information and to see videos of the solutions live at B-APCO visit our dedicated B‑APCO microsite at www.motorolasolutions.com/bapco

And for more insight into how technology will transform frontline operations, check out this new research paper by the independent think-tank Reform: ‘Frontline online – Smarter blue light services’

Fergus Mayne is Head of UK & Ireland Sales at Motorola Solutions

Fergus is on LinkedIn

Follow #ThinkPublicSafety, #BAPCO2018, @MotSolsEMEA, @BAPCOEvent on Twitter.

A seamless, reliable network is essential to business- and mission-critical communications. From public safety and the military to transportation and logistics, organisations around the world rely on land mobile radio (LMR) systems as their go-to communications network.

Since the 1930s and the early days of simple analogue two-way radios, LMR technology has undergone a massive transformation. Today’s LMR systems are software-defined and IP-based to meet users’ evolving need. And like all IT-based systems, whether shared or used by a single entity, they are not immune to cyberattacks.

As a result, how they are maintained and supported requires a new breed of resources and expertise. System operators must be knowledgeable not only about the equipment but also about the IP- and software-centric network components to ensure communication is secure and available 24x7x365.

How you manage your LMR system is vital to maximising uptime and limiting disruptions. Around the world, users are tackling this challenge in a variety of ways—from regular system updates and continuous network monitoring to proactive cybersecurity strategies and system performance trends and analysis.

To gain a clearer picture of the measures that system operators are applying to their networks, Motorola Solutions is conducting an LMR system management survey.

Our research report will provide insights into several compelling areas:

• Support and maintenance services that your peers are using to support their LMR systems
• Cybersecurity measures being taken to address and respond to threats
• Best practices for minimising network downtime and improving system performance
• Future system management priorities

LMR systems operators and customers are invited to share their experiences and insights in our inaugural survey. The results will be used to help stakeholders and individuals responsible for ensuring system uptime improve their performance by learning from one another and gaining insights into the best ways to tackle the challenges of this complex communications environment.
 
Click here to get started.

For every survey completed, Motorola Solutions will donate $5 USD to the International Federation of Red Cross and Red Crescent Societies (IFRC) or International Centre for Missing and Exploited Children (ICMEC). (Total donations will be capped at $2,500 USD.). Once our study is complete, we will be happy to share the results with you.

Graeme is Global Service Portfolio Manager at Motorola Solutions

Connect with Graeme on LinkedIn

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