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      • Digital Transformation: Challenges, Thinking, Actions Author: David Robinson

        Published 17 days ago by Paul Jeffs
        • The Future
        • Police
        • Command and Control

        It is clear that tough challenges still exist in achieving the technological change that deliver solutions to significantly improve efficiency and deliver benefits across a range of operational and corporate areas. However it is also clear that very positive moves are being made towards effective exploitation of solutions, as well as increased force collaboration, for example on record management systems. This information sharing is now enhancing, and enhanced by, the successful performance of mobile workforce applications such as Pronto, with all the efficiencies they are delivering.

        These points are made clear in the report released last week on the Fourth Digital Policing Summit. This summit, convened by Cityforum, brought together a senior community of interest (including national programme leaders, force technology bosses, chief officers, politicians, vendors and consultants) to discuss not just the challenges around digital transformation but thinking and actions to address them.

        We welcome the fact that the report acknowledges the need for closer collaboration, communication and partnerships with the Technology Vendor community. In this brave new world of defining the right technology to solve some of the current and future challenges faced by the emergency services, clear articulation and understanding of needs must be a positive step towards delivering solutions. Helping forces balance both community policing needs and national threats is obviously critical and whilst technology is a tool for change we also know that it can be viewed with concern by the public and even within blue light organisations. However, achieving rapid change and technology adoption may be key to responding not only to everyday resource challenges, but to external threats at the national level.

        For this to happen, public safety organisations need not just the best tools and data to meet their evolving needs, but also a partner with specialised knowledge and experience to identify ways of working never thought possible. Motorola Solutions is working with forces in the UK now, helping them to effect the technology transformation that we must all embrace in order to remain relevant and effective.

        You can download the summary report of the Fourth Annual Digital Policing Summit Perennial Changes and New Hope’ here.

        Cityforum Report

        With over 90 years experience of supporting the public safety community internationally and a 50 year history with the emergency services in the United Kingdom, we believe we are best placed to help meet evolving public safety needs. Do come and see our solutions for policing at forthcoming events including Security and Policing 2019 (Farnborough, 5/7 March), Senior Women in Policing (Birmingham, 6/7 March) and British APCO 2019 (Coventry, 12/13 March).

        David Robinson

        David Robinson is Head of Sales with Motorola Solutions

        Connect with David on LinkedIn

         

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      • 2018 - Top 6 Public Safety Videos

        Published Dec 14 2018, 5:44 PM by Paul Jeffs
        • TETRA
        • Command and Control
        • Law Enforcement
        • Police
        • Fire

        As the year draws to a close, let’s take a look at the new videos that have attracted the most views this year in Europe, Middle-East and Africa:

        1. Number one, with almost 10% of views is: Pronto Digital  Policing - West Yorkshire Police Case Study
        Putting Digital Technology On The Front Line - Ian Williams and the team at West Yorkshire Police explain how Pronto improves the efficiency of officers in the field and improves the accuracy and availability of intelligence…..

         

        2. Not far behind with almost 9% is: LEX L11 Handheld LTE at CCW
        Paul Wilson introduces the new LEX L11 handheld LTE device and highlights its unique design for Public Safety users including it's dedicated emergency button, talkgroup toggle, large PTT and much more...

         

        3. ST7500 Compact TETRA Radio Key Features - PMRExpo 2018
        Stuart Longley gets hands-on with the ST7500 and shows why he believes this device is going to be popular with Public Safety officers who 'want to concentrate on the task at hand' and why it is 'a device that takes them through to the future in the next generation of TETRA'.

         

        4. Missing Person Scenario – CommandCentral Control Room Solution In Action
        How can CommandCentral Control Room Solution help prevent a missing person call turn into a life threatening situation?CommandCentral CRS is a cloud-enabled solution that cuts cost and reduces risk.

         

        5. Equal 5th is this video shot at BAPCO 2018: Firefighters and Incident Command Connected Like Never Before at B-APCO 2018. Can Mixed Reality be an effective partner for improved Firefighter safety? Check out this live from B-APCO 2018: 

         

        6. Equal 5th is this video in German language featuring the MTP8000Ex ATEX TETRA radio: TETRA ATEX Funkgeräte der MTP8000Ex Serie für den Einsatz unter extremen Bedingungen (ATEX German):

         

        You can catch all these videos in one place on our Think Public Safety 2018 Top 6 Videos YouTube playlist.

        2018 videos

         

        I hope you enjoyed this round-up.

        Paul Jeffs - Editor - Think Public Safety.

        Paul Jeffs
         

         

        Paul Jeffs is Public Safety Editorial Lead for Europe and Africa at Motorola Solutions.

        Paul is on LinkedIn

        Follow @MotSolsEMEA on Twitter and look out for #ThinkPublicSafety

         

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      • PMRExpo 2018 - The Video Round-up

        Published Nov 30 2018, 3:38 PM by Paul Jeffs
        • MOTOTRBO
        • Fire
        • Digital Video
        • EMS
        • TETRA
        • Command and Control
        • Police

        If you weren’t able to get to this week’s PMRExpo or didn’t manage to see everything, we’ve pulled together a short round-up of videos from the exhibition for you:

        Advancing the Lifeline
        Sean Fitzgerald gives an overview of the wide range of devices, solutions and services on show at this year's PMRExpo including Avigilon video surveillance and intelligence-based analysis, the widest possible range of radios and accessories from unlicensed through DMR Tier 3 to TETRA, command centre and control room solutions, services that help you protect your network and device investment, and of course our new ST7500 compact TETRA radio:

        Advancing....

         

        ST7500 Compact TETRA Radio Key Features
        Stuart Longley gets hands-on with the ST7500 and shows why he believes this device is going to be popular with Public Safety officers who 'want to concentrate on the task at hand' and why it is 'a device that takes them through to the future in the next generation of TETRA':

        ST7500

         

        Avigilon Top 4 Features Demo
        Robert Koehler gives us a hands-on demo of the top four features of the Avigilon video surveillance and analytics system: Avigilon Unusual Motion Detection, Avigilon Appearance Search, Avigilon Self Learning Video Analysis, and Avigilon High Resolution Video Cameras:

        Avigilon

         

        PMRExpo 2018 Highlights
        A lightning quick tour of the best of the PMRExpo exhibition:

         

        You can access all these videos and more on our PMRExpo 2018 YouTube Playlist

        PMRExpo 2018 on YouTube

        I hope you enjoyed this round-up.

        Paul Jeffs

        Paul Jeffs - Editor - Think Public Safety.

        Paul Jeffs is Public Safety Editorial Lead for Europe and Africa at Motorola Solutions.

        Paul is on LinkedIn

         

        Follow @MotSolsEMEA on Twitter and look out for #PMRExpo

        Join us

      • How Blue Light Solutions Are Getting Smarter Author: Fergus Mayne

        Published Apr 06 2018, 3:32 PM by Paul Jeffs
        • Fire and Emergency Medical Services
        • Emergency Response
        • Fire
        • EMS
        • Command and Control
        • Law Enforcement
        • Police

        Keeping people safe and reducing crime. In simplistic terms, that’s what policing is all about. And the increasing availability of digital solutions designed for the blue light community is helping officers and organisations ‘work smarter’, in terms of improved response time and reduced bureaucracy which ultimately means better outcomes for everyone.

        On the Motorola Solutions stand at B-APCO, visitors were able to experience some of the smart solutions that are making digital transformation possible today and also take a ‘sneak peek’ into the future of incident command.

        Today, as we collect more and more data from multiple sources, the challenge for public safety is how to turn that mass of data into actionable intelligence available when needed. To allow this the next generation of control room solutions are cloud hosted offering no limits data-storage and easy sharing of multiple streams of data. With platforms and solutions such as CommandCentral and WAVE CRS, operators and analysts can have immediate access to this information so that they can drive the right response at the right time. From the control room to the front line, everyone is connected in real time and has access to the information they need.

        Digital Policing at BAPCO 2018And on the frontline, Pronto speeds up end-to-end business processes, delivering faster responses to the officer on the scene, and reducing bureaucracy. Pronto Biometrics finger print identification is the latest use for this flexible digital application. With direct access to police and immigration databases, officers needing to check fingerprints can do this in real time on the street from a smartphone twinned with an affordable finger print scanner. With no need to return to a police station for desktop identification and the avoidance of unnecessary detentions the operational benefits and potential cost-savings on equipment and resource are clear.

        Going forward, these simplified electronic processes can give increased accessibility to data that will deliver easy to access statistics and help establish patterns of behaviour. This could in turn deliver improvements in reporting and potentially allow forces to be more responsive to demand through informed resourcing.

        Mixed Reality Firefighter Demo at BAPCO 2018Finally, with a glimpse into the future, visitors to the booth were able to experience how the use of augmented reality could deliver rich situational awareness to tomorrow’s mission controllers by giving the ability to ‘see’ officers in the context of their surroundings during an incident. The Mixed Reality Incident Command concept helped visitors understand what might be possible when you can move from trying to visualise and manage an incident through voice only to having rich contextual, information about the situation in front of you.

        For more information and to see videos of the solutions live at B-APCO visit our dedicated B‑APCO microsite at www.motorolasolutions.com/bapco

        And for more insight into how technology will transform frontline operations, check out this new research paper by the independent think-tank Reform: ‘Frontline online – Smarter blue light services’

        Fergus Mayne

        Fergus Mayne is Head of UK & Ireland Sales at Motorola Solutions

        Fergus is on LinkedIn

         

         

        Follow #ThinkPublicSafety, #BAPCO2018, @MotSolsEMEA, @BAPCOEvent on Twitter.

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      • Ensuring Communications Uptime Author: Graeme Casey

        Published Mar 16 2018, 12:06 PM by Paul Jeffs
        • MOTOTRBO
        • TETRA
        • Command and Control
        • Police
        • Fire
        • ASTRO 25

        A seamless, reliable network is essential to business- and mission-critical communications. From public safety and the military to transportation and logistics, organisations around the world rely on land mobile radio (LMR) systems as their go-to communications network.

        Since the 1930s and the early days of simple analogue two-way radios, LMR technology has undergone a massive transformation. Today’s LMR systems are software-defined and IP-based to meet users’ evolving need. And like all IT-based systems, whether shared or used by a single entity, they are not immune to cyberattacks.

        As a result, how they are maintained and supported requires a new breed of resources and expertise. System operators must be knowledgeable not only about the equipment but also about the IP- and software-centric network components to ensure communication is secure and available 24x7x365.

        New LMR Survey

        How you manage your LMR system is vital to maximising uptime and limiting disruptions. Around the world, users are tackling this challenge in a variety of ways—from regular system updates and continuous network monitoring to proactive cybersecurity strategies and system performance trends and analysis.

        To gain a clearer picture of the measures that system operators are applying to their networks, Motorola Solutions is conducting an LMR system management survey.

        Our research report will provide insights into several compelling areas:

        • Support and maintenance services that your peers are using to support their LMR systems
        • Cybersecurity measures being taken to address and respond to threats
        • Best practices for minimising network downtime and improving system performance
        • Future system management priorities

        LMR systems operators and customers are invited to share their experiences and insights in our inaugural survey. The results will be used to help stakeholders and individuals responsible for ensuring system uptime improve their performance by learning from one another and gaining insights into the best ways to tackle the challenges of this complex communications environment.
         
        Click here to get started.

        For every survey completed, Motorola Solutions will donate $5 USD to the International Federation of Red Cross and Red Crescent Societies (IFRC) or International Centre for Missing and Exploited Children (ICMEC). (Total donations will be capped at $2,500 USD.). Once our study is complete, we will be happy to share the results with you.

        Graeme Casey

        Graeme is Global Service Portfolio Manager at Motorola Solutions

        Connect with Graeme on LinkedIn

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      • Editor’s Highlights – Top 6 Think Public Safety blog posts of 2017

        Published Dec 15 2017, 4:08 PM by Paul Jeffs
        • Emergency Response
        • Fire
        • Government Network Operators
        • EMS
        • Command and Control
        • Law Enforcement
        • Emergency Medical Services
        • Police

        As the year comes to a close, it’s certainly been a busy one for the Think Public Safety blog. Big thanks to the 13 authors that have contributed over 25 new posts this year. I hope you have found them interesting. What subjects have been popular this year? What are the most popular blog posts?

        What was most popular?

        1. Top of the blogs, with a share of almost 8% of the overall views is ‘Do Clouds Have Silver Linings? - in this post, David Parry asks some key questions being asked around cloud. Will the cloud deliver benefits for Public Safety? Is a cloud approach more or less secure than a traditional on-premises data storage and application server approach? You may be surprised by the answer. He shares some new insight from a White Paper ‘Converting to Cloud for Control Rooms’.

        2. Another cloud-focused blog comes a close second with over 6% share: ‘Cloud Control Rooms; Scalability, Flexibility, Security’ - This post is written by Mark Swift. A former Control Room Manager himself, Mark shares his experience on key issues around the transition to ESN. What is ESN exactly? How do we transition? Can we utilise more shared infrastructure? How secure is the Cloud? How can I minimise service disruption during any transition?

        3. With a share of over 5.5% of views, Tunde Williams takes on the task of ‘Demystifying Intelligent Middleware’ What is it? Why is it important to TETRA? Public Safety agencies need to understand what Intelligent Middleware is to fully realise just how much they need it. Tunde also introduces our White Paper – ‘Intelligent Middleware- The Invisible Glue To Enable Truly Integrated Communications

        4. In fourth place is Julian Foster with the first of his blog series, reporting on the launch of our UK Innovation Centre, sharing perspectives from senior executives on the future of Public Safety. In ‘A Future Vision For Smarter Public Safety’, Jules reports how Eduardo Conrado, Executive Vice President, Chief Strategy and Innovation Officer at Motorola Solutions, set the scene by defining the wider technology trends that are influencing our future vision for public safety and how these will impact officers around the World.

        5. Paul Hill’sInsights From A Live Hacking Demonstration’ comes a strong fifth. Paul Hill has been raising awareness about the importance of proactive cybersecurity measures for LMR systems with a live hacking demonstration. From his demos, there were some common insights he gleaned from the LMR end-users and system operators. There isn’t room for complacency when safeguarding a mission-critical, LMR system.

        6. Number 6 is ‘Avoid The Nightmare Of Network Downtime’ by John Moule. John explains why you have to ‘prepare to fail’ and why a Public Safety system is not a “normal” IT network. Your technology needs to keep first responders safe and needs to be uniquely supported and managed to operate under all circumstances and events – planned or unplanned. John’s blog features the White Paper- Critical Steps To Prevent Network Downtime.

        I hope you enjoyed this round-up.

        Don’t forget, once you are registered for this blog community, you can comment on posts and subscribe to email alerts.

        Best wishes for the holiday season!

        Paul Jeffs

        Paul is on LinkedIn

        Public Safety Editorial Lead for Europe and Africa at Motorola Solutions.

        Follow @MotSolsEMEA on Twitter and look out for #ThinkPublicSafety

        Join us

         

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