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    • EENA 2017 – The Picture Blog Author: Amanda Clifford

      Published Apr 20 2017, 12:42 PM by Paul Jeffs

      EENA, the European Emergency Number Association, regularly brings together public authorities, industry experts and researchers to share best practices at an annual conference. This year’s conference was well attended, with about 650 delegates from 55 countries. The conference is just over, but I’d like to take the opportunity to share a few impressions with some photos fresh from the event....

      An interview with David Ginola kicked off.....

      David Ginola kicking off the event


      ...a very busy conference:

      a very busy conference


      Dan Sawicki held a very lively session in the Innovation Theatre on ‘Global Solutions for Next Generation Citizen-to-Authority Communications: Providing the Technology and Tools Required by the Next Generation Call Taker’:


      Bill Mertka contributed to the conference session on the Future of CAD as well as presenting in the main conference on ‘Smart Cities Public Safety: Advanced Sensors, Automation and the Internet of Things (IoT) in NG112’:


      The exhibition was well attended by all the emergency services:

      EENA - well attended by all the emergency services


      And our demonstration of MACS received a lot of interest:

      The Mobile Asset Control System (MACS) is a solution for small to medium sized organisations where a control room is used to manage a mobile workforce equipped with various communications devices


      If you want to catch up with presentations, videos, and more from the conference – you can visit the EENA 2017 conference site - http://www.eena.org/events/eena-conference-2017




      Amanda Clifford is Senior Events Manager

      Amanda is on LinkedIn


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    • Avoid the Nightmare of Network Downtime Author: John Moule

      Published Apr 07 2017, 12:19 PM by Paul Jeffs

      Let’s start with a stat:  80% of government IT leaders experienced at least 1 critical network outage in the last 3 months.(1)

      Public safety mission critical systems have to stay available 24 x 7 x 365.  Period.  A Public Safety system is not a “normal” IT network. Your technology needs to keep first responders safe and needs to be uniquely supported and managed to operate under all circumstances and events – planned or unplanned. You have to prepare to fail.

      Understanding how your system operates in various failure modes is critical. How well can you identify an outage versus a maintenance check? What types of contingency plans do you have defined in your organisation and with third-party vendors and agencies? How often are you accessing wireless coverage information to ensure you don’t have any new blind spots from when the system was first installed? If and when a failure does happen, how responsive you are to minimising the downtime can make a significant difference in the outcome you experience.

      Mission-critical network management takes rigour and expertise that requires a comprehensive approach with the right team, processes and tools.

      You can read more about best practices you need to adopt in our new whitepaper: Critical Steps to Prevent Network Downtime.

      Network Downtime White Paper


      Find out more about our range of services for mission-critical networks and more at www.motorolasolutions.com/services

      John Moule


      John Moule is Public Safety Sales Lead – EIA

      John is on LinkedIn


      SOURCES: (1) 2016 Survey by the Center for Digital Government.


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