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    • Collaboration is the Name of the Game Author: Danielle Doo

      Published Dec 09 2016, 8:11 PM by Paul Jeffs

      Today frontline police officers are using all sorts of devices to gather information - from tablet computers and voice recorders, to body-worn cameras and sensors. At the same time, they continue to use a variety of devices to communicate such as radios and smartphones etc.. What if these all devices could collaborate with each other to share the right information with the right users at the right time, providing mission critical intelligence?

      With the amount of devices police officers are being asked to use and manage, collaborative devices are becoming the core of Public Safety technology, ultimately producing the following benefits:

      • Improved personnel safety
      • More collaborative teamwork
      • Better situational awareness
      • Increased time in the field (less time spent in the office or driving to and from the office)
      • Faster response time

      When emergency responders use collaborative, mission critical devices, they extend the reach of information that can be harnessed and turned into intelligence. Whether it’s a police officer uploading body-worn video using his vehicle’s LTE modem or an undercover detective remotely controlling a surveillance camera with a smartphone, or even an ambulance worker, all emergency responders can benefit from real-time mission critical collaboration.


      Let’s take a routine traffic stop for example. An officer pulls over a vehicle for speeding in a residential area. As the officer gets out of the vehicle, they see that the driver is opening their car door and stepping out of the car so the officer pulls out his taser in case the driver becomes violent or has a weapon. When the taser is pulled, the sensor in the holster automatically triggers recording of the body worn camera. The body worn camera also takes a photo of the scene/suspect upon the removal of the taser, sending the photo to command over WiFi, which is provided by the LTE Modem in the vehicle. As dispatch sends backup, the officer can see those backup officers approaching on the location application on his smartphone. He can keep them updated on the incident by using the push-to-talk button on his body-worn camera or smartphone so he doesn’t have to pick up his radio. The officer manages to calm the driver down, run his number plate and issue a ticket all on his smartphone. When he gets back to his vehicle, he tags the body worn video and uploads the video and report using the LTE Modem in the vehicle. He is then dispatched to another incident.

      Devices can no longer operate in silos; in order to maximise their potential they need to part of an integrated ecosystem. That’s why we’re building future-ready, mission critical devices that can collaborate intelligently as a group. By harnessing real-time information provided by individual devices within the group, we can use a context engine to recognise the situation an officer is in. This context engine ensures that the right immediate actions are taken e.g. send alert to dispatch or activate bodyworn camera. The foundation for this context engine is Intelligent Middleware, a suite of services that we are creating to enable the sharing of mission-critical intelligence in the field.. Combining these capabilities with mission-critical ruggedness and security is the equation for the future Public Safety device ecosystem.

      If you want to know more you can download our white paper - Delivering Real-Time Collaboration Across Devices and Networks


      Danielle Doo is a Solutions Marketing Manager at Motorola Solutions.


      Danielle is on LinkedIn

      Follow #TETRA and @MotSolsEMEA on Twitter.


    • From Screen to Street - Staying Ahead of the Bad Guys Author: David Parry

      Published Dec 09 2016, 8:11 PM by Paul Jeffs

      From the big screen to the small screen to our streets, Public Safety is embracing technology to stay ahead of the bad guys.

      You can’t turn on a TV or go to the cinema and not see programs or films where police or cyber crime technology and its advancement is part of the plot. Minority Report, from a few years ago, focused on, what in essence what we now call, predictive policing. But at its core it was about data storage, access and what happens when this data is manipulated. On the other side of the fence, on the small screen, cyber security is tested in Mr Robot as companies and even nations are left counting the cost of security breaches.

      I had these examples in mind when I read a recent interview by IDG of Paul Steinberg, Motorola Solutions CTO. This article discusses, the challenges and opportunities that technology advancement create.

      Paul highlights: “Cyber terrorism and our dependence on computers and technology could stop an entire economy. Power and industrial control systems are probably the biggest risk now.”

      It’s not just about the threats though. Paul explains how the defence against these threats depends on “layering your capabilities”, and how that’s also the company strategy. The company still develops its own R&D with bases in the US and Israel but Steinberg also plays a leading role in Motorola Solutions Venture Capital which makes investments in Public Safety related technology startups.

      So, Staying ahead of the game is where the action is and in Paul’s role as CTO he is focused on guiding Motorola Solutions on a path that enables public safety and commercial organisations to keep on top of the challenges. It's where what we may think are the blue sky ideas are brought into practical application. That said the 'use in anger' of these new technologies is still in some cases still a way off as practical deployment challenges appear. These can range from the need to change working practices, the practicality of an officer or employee functioning in harmony with the technology, to legislative changes needed to allow data to be collected, processed and stored in ways not envisaged when laws were initially created.

      How do we adopt these new capabilities? Paul also explores this. It’s not just a matter of sitting in a lab trying to come up with the next best thing. Paul talks about it being a partnership with users and looking to the market to see where emerging technologies are coming from.

      The goal at the end of the day is to leverage technology to assist Public Safety and commercial organisations create safer journeys, communities, cities and countries.

      You can read the complete IDG interview with Paul at Motorola veteran sees tech at core of public safety

      And you can find more information on Motorola Solutions Smart Public Safety Solutions here

      David Parry is Director, EA Marketing.


      David is on LinkedIn


      Follow #ThinkPublicSafety and @MotSolsEMEA on Twitter.



    • The Video Round-Up - Top Six So Far Editor: Paul Jeffs

      Published Dec 09 2016, 8:11 PM by Paul Jeffs

      It's time for a slightly belated mid-year video roundup.... What has captured the imagination? Which videos have received the most views so far this year? What are our top 6 'don't miss' videos so far? The top six is dominated by videos from Critical Communications World (CCW), with four of our top six videos having been filmed there. The other two though, feature our latest 'Future of Public Safety' vision and all about Nødnett, the new Norwegian Public Safety network.

      Let's take a look at the top six most-viewed so far this year:

      1 - The Future of Public Safety (Europe and Africa)
      Public Safety is transforming. Agencies are using data to go beyond reacting and responding. It's all about building technology to turn data into intelligence to help keep communities safer.

      2 - The Connected Police Officer - at CCW
      Danielle Doo gives a practical demonstration of how the latest 'Connected Police Officer' improves safety and efficiency for officers in the field and the control room:

      3 - Nodnett - The New Digital Public Safety Communication System in Norway
      Nødnett is the new digital TETRA network for emergency and rescue services in Norway. Although Norway is scarcely populated, it is the sixth largest country in Europe with a rugged topography of fjords, mountains and glaciers......

      4 - Virtual Command Centre Concept at CCW
      How can incident commanders immerse themselves into the field with their front line officers and bring their expertise to bear? Lan Ting Garra shares this CTO concept demonstration:

      5 - WAVE Workgroup Communications at CCW
      John Helliwell explains how the new WAVE 7000 bridges the gap between users with smartphones and radios, with new, high performance features:

      6 - Live from Amsterdam at CCW
      David Parry welcomed everyone to Amsterdam and introduced the breadth of great things we demonstrated this year. These ranged from possibly the smallest TETRA radio to WAVE systems that can support thousands of users, CommandCentral solutions for handling data right through to a vision of the Command Centre of the Future.

      Of course, you can also catch all our videos on the Motorola Solutions YouTube channel


      Paul Jeffs is Public Safety Editorial Lead for Europe and Africa at Motorola Solutions.


      Paul is on LinkedIn



      Follow @MotSolsEMEA on Twitter