PUBLIC SAFETY IS TRANSFORMING. Agencies are using data to go beyond reacting and responding. Here at Motorola Solutions we are building technology to turn data into intelligence to help keep communities safer.
The pressure and scrutiny on public safety has never been greater. As more and more people live in high-density urban centres, the population gets older and the cost of natural disasters continue to rise. To respond, public safety is transforming. Agencies are using data to go beyond reacting and responding to more effectively investigate incidents, predict and even prevent them.
2.5 billion gigabytes of data are generated every day. Making sense of this flood of data is a daunting proposition. Yet more than ever, public safety hinges on agencies' ability to deliver, analyse and protect data. At Motorola, we are building technology to capture data, turn it into intelligence and deliver that intelligence to the right people at the right time in the right way.
Our technology shows public safety where incidents are likely to occur, so they can focus their resources where they're needed the most. Analytics sift through hours of video and gigabytes of data through multiple resources to turn noise into intelligence, help resolve prior incidents and even help stop incidents before they start.
But when the inevitable happens and lives are on the line, we know that public safety technology has to work. The network of communications networks around the responder, the vehicle, the incident and the community must work flawlessly and securely in the midst of an emergency.
You can get the whole of this story by watching our latest video 'The Future of Public Safety'
Danielle Doo is a Solutions Marketing Manager at Motorola Solutions.
Follow #SmartPublicSafety #ThinkPublicSafety and @MotSolsEMEA on Twitter.
January is a time when the tech industry heads to the CES show in Vegas and gauges what is going to be the next big thing. It doesn’t take much to realise that 2016 is going to be all about wearables. But it is interesting to note that the many journalists attending, including those from CNET, struggled to find applications for wearables beyond making us all that little bit fitter. This may well be a by-product of the season, making sensor driven tech an easier sell to the masses, but at Motorola Solutions our vision for wearables is firmly focussed on how they can be used to enhance the delivery of public safety.
With the sharp uptake of mobile devices, mobile broadband and cloud usage the impetus to deploy wearables, by which we mean connected computing devices, for public safety is very strong. But when it comes to their design there are a set of challenges that differentiate public safety needs from the consumer wearables that were everywhere at this year’s CES show.
Designing from a user experience perspective allows us to understand how the user both absorbs and understands information, and then uses that to make decisions. We see public safety wearables addressing two key opportunities. The first is situational awareness delivered across the entire team. The second is for the wearer, with systems that can understand the state of the user and their environment, making the wearer’s experience more personalised and appropriate to their needs at the time.
Imagine a police officer arriving at a crime scene. They exit their vehicle, draw their weapon and start running in pursuit of a felon. All of this data is automatically detected and fed to the control centre. But at this point, the last thing the officer on scene wants to be doing is pulling out a smart device and reading data. Rather, we would want to see that officer receiving critical information, in this case by audio or vibration, because we recognise that this can be understood by the officer when running.
For public safety the underlying mantra is ‘eyes up, hands-free’. The smaller form factor and connected nature of wearables will dramatically alter how first responders interface with technology, such as biometrics driving a simple traffic light system of green, amber or red, which would suggest if assistance is required.
Mission critical information will therefore be contextualised by the user’s activity and their environment. With any wearable interface, what we do not want is a first responder engaged with a screen when their focus needs to be on the potentially threatening environment that surrounds them. This is why voice will remain a core component of the personal wearable ecosystem for mission critical activities. As humans we are predicated to processing and instantly understanding vocal communications and commands, and then reacting. It is for this reason that voice is ingrained amongst mission critical users, and why it will remain a core element of the wearables ecosystem, vocalising alerts as well as being used to drive voice activated interfaces for the command of wearable devices.
By getting this right wearables can begin to augment reality for public safety officers.
Want to know more? A great example of this next generation of wearables is the Si series video speaker microphone featured in this video from PMRExpo.
Peta Spinks is Director, Customer Engagement, Europe & Africa at Motorola Solutions
Follow #SmartPublicSafety #ThinkPublicSafety #Wearablesand @MotSolsEMEA on Twitter.
Smart Public Safety Solutions (SPSS) have the potential to transform our emergency services. The ever-growing data sources have the ability to enable fast, accurate emergency response and crime prevention. It also provides new ways to keep workflows simple and intuitive while improving situational awareness which in turn has the ability to keep the officers and the public safe.
I believe 2016 will be the year when Smart Public Safety Solutions start to make a real change for public safety agencies.
From answering thousands of emergency calls and text messages to processing video, disparate evidence and records, SPSS integrate command centre, field officers and citizens' material and streamline operations.
One of the barriers to this transformation has been the ability to collect and disseminate the data. Feeds from cameras on the street, in buildings and increasingly from vehicles and body worn video devices need a mechanism to deliver their material to the systems that undertake the analytics. Once the analysis has taken place the ability to disseminate relevant information to targeted groups of front line officers, on the street, in the moments that matter, requires a communication network. And crucially this can’t be a fixed line network as officers are always on the move.
The continued evolution in mobile broadband is a key enabler to the transformations we are now seeing. Whilst voice remains the bedrock of mission critical communications it is no longer the only means of delivering and receiving information. Voice communication is now enriched with data. No longer do officers have to rely on a single pre-shift briefing or request someone back at the control room to access and relay information. They now, through the applications available and mobile broadband networks, can be kept up to date, moment by moment. The image of a missing child is no longer posted to the pin board in the station. In real time, as a call handler is alerted, a parent can upload an image from a smartphone to the control room and from the control room out to officers in the target, geo-fenced, area. The fixed or mobile cameras and sensors in this a area can be accessed by the control room systems and their videos analysed using facial recognition applications, all over broadband mobile networks.
Accessing ‘after the fact’ video and data to solve an incident whilst useful is not as beneficial as having access to real time material with the ability can change the trajectory of an incident in progress.
From reacting and responding to predicting and preventing, a transformation is happening in public safety. Having access to networks that can handle the huge increase in available data and deliver it to systems and advanced analytics applications that can predict where crimes may erupt and impact those in progress, technology is taking public safety police beyond crime mapping. By collecting and disseminating surveillance, local intelligence and real-time investigative tools, agencies are multiplying their capabilities and mitigating risks and the evolution of mobile data transmission is a key part of this ongoing evolution.
Want to know more? Download our new White Paper on Smart Public Safety Solutions.
David Parry is Director, EA Marketing.
Follow #SmartPublicSafety , #BigData , #ThinkPublicSafety and @MotSolsEMEA on Twitter.