High-speed data is driving communication and penetrating every part of our lives, bringing wave upon wave of data and new applications to Public Safety officers. It is these officers, in the front line, for whom you need to deliver not only solutions, but solutions that adapt to their needs. You need to provide solutions that support the tasks they need to perform in the environments they find themselves whilst ensuring that they are not overwhelmed. This way, safety is not compromised and maximum benefits can be realised.
At the core of delivering these benefits is a set of applications, user-experience and back-end services that will better connect users to the people they need in the moments that matter. Motorola Solutions’ terms this the Public Safety Experience (PSX) Team Communications. An experience that enhances devices running Android OS, taking them beyond the consumer standard and making them more suitable for front-line Public Safety use.
Intuitive interactions are the overarching design principle for delivering the right experience for front line public safety operations. A key element of PSX Team Communications is a geo-spatial view that makes working as team much more efficient compared with traditional approaches. Let’s look at this using a typical law enforcement scenario:
SCENARIO: SAFER DECISIONS DURING A TRAFFIC STOP
After running a data query on his PSX device, a patrol officer receives information about a driver’s criminal history. A quick glance at his PSX map shows him that his nearest colleague is some distance so he requests backup before proceeding.
Computer Aided Dispatch (CAD) sends the location of the incident down to responding officers' devices and highlights it on the map, eliminating the need to repeat instructions or information, or enter addresses manually.
By tapping on icons representing the backup units, the officer communicates instantly with colleagues and shares situational information. He snaps an image of the car and instantly shares it with his talkgroup. Enhanced situational awareness means officers are approaching the potentially dangerous traffic stop much more safely.
Reliable, real-time team communications is what front line Public Safety operations depend on. With PSX, officers can be safer, smarter and more efficient.
You can learn more about the background to PSX with our two White Papers:
Tunde Williams is Head of Field and Solutions Marketing for Europe and Africa
Tunde is on LinkedIn at uk.linkedin.com/pub/olatunde-williams/5/282/67a
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Public Safety Survey 2015 - Europe and Africa Edition
The Motorola Public Safety Survey, now in its fifth year, has become an invaluable reference on the trends and needs for communications technology for police, fire, emergency medical services and other public safety and government agencies.
In our 2014 Public Safety Survey, 70 percent of more than 1,300 surveyed said that getting data messages through was equal in importance to voice communications. In fact, interoperability, access to high-speed data in the field and the adoption of more data applications topped the list of agency priorities in last year’s edition of our annual survey.
Can body-worn cameras help keep officers safe and address questions about police conduct?
Can social media help agencies communicate important information to the public more quickly? Or can agencies use social media to gain more information during an emergency?
Motorola is extending the 2015 survey for an 'Europe and Africa' Special Edition.
We want your input as we investigate the top trends in Public Safety communications technology in 2015. Make your voice heard on a variety of topics including the use of video, smart devices, and social media in public safety, as well as your expectations of Public Safety LTE and the impact it will have on Public Safety technology.
What will we learn this year? Take the survey now and, in gratitude for your participation, we will share the final report with you as soon as it is ready. We look forward to hearing what you have to say.
You may also download the 2014 Survey report - The Migration to More Connected Communications.
And you can find more detail at www.motorolasolutions.com/EAsurvey
David Parry is Director, EA Marketing.
David is on LinkedIn
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Join us at PMRExpo 2015, Kölnmesse, Köln, Germany, 24-26 November 2015
The PMRExpo Exhibition and Conference is widely recognised as being one of the biggest and most important events in the calendar for everyone involved in Professional Mobile Radio and Control Rooms.
This year's PMR Conference will be really busy with an additional day set aside for the Conference on Command and Control Centres. Our customers, as well as our own experts, will be contributing to the conference, so be sure to put these sessions in your diary:
Tuesday 15.30 - Christoph Thomas speaking on 'Smart Public Safety: from safety-critical communications to safety-critical Intelligence'
Wednesday 14.30 - Klaus-Dieter Drossel on 'HYBRID solutions in the PMR environment: Standard communications or just a fallback option?'
Thursday 14.00 - Tor Helge Lyngstøl, Director General DNK on 'Norway‘s control centre network'
You can check out the rest of the conference program on our event microsite at pmrexpo.motorolasolutions.com
We will also be delighted to meet with you during the exhibition on stand C13.
If you are a Public Safety customer, whether your priority is to keep your emergency responders and command centre constantly connected and informed, or to ensure reliable communications with employees on-site or off-site, we will have the answers on show.
For our business customers, we know you need to keep your workers, dispatchers and managers constantly connected and informed, on-site or further afield. We will be showing solutions for you too.
We will be showing solutions for any TETRA, DMR or LTE requirement, including accessories and services – all designed to keep you connected when every second counts. Come, visit us and experience:
This is just a few of this year's highlights.
Motorola continues to invest in R&D to lead the industry in technology leadership and innovation. We have big plans for the next 12 months – these are so new, we won’t have samples to demonstrate, but come and talk to the experts on our stand for a sneak preview of our ground-breaking plans for next year.
Visit our event microsite at pmrexpo.motorolasolutions.com to find out more, to request a voucher code for the exhibition or to book a meeting.
We look forward to seeing you!
Peter Damerau is Sales Director at Motorola Solutions
Peter is on LinkedIn
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We live in a world where more people are moving out of rural areas into city environments and the cities are growing and becoming mega cities. When you move into a city, you become more dependent on water and power supply, on transportation and municipal services.
As cities get bigger and population density rises, the demands on city infrastructure and services grow. All this comes with a need to provide a safe and secure urban environment to facilitate economic growth and development.
At the same time, there are constraints on the natural and public resources available, such as limited manpower, road infrastructure, electricity or water supplies. This is especially apparent during emergencies.
Whilst in the year 2000 about 35% of Africans in Sub-Saharan Africa lived in cities, this number is estimated to reach more than 50% by the end of 2015.
How can we manage these growing cities, particularly in times of crisis related to crime, terrorism or weather? One answer is to have stronger coordination and interoperability between agencies. Police, fire and medical services co-ordinate and work closely together today but this needs to be extended to include other city agencies to provide a truly comprehensive response.
Motorola has been studying how to improve interagency cooperation and has developed collaboration communications systems and software to help. We provide Safe City Command and Control solutions, integrating cameras, pollution sensors, emergency buttons, social media feeds, infrastructure failure alerts etc. to facilitate the flow of data, providing situational awareness to first responders and turning vast amounts of collected data into actionable intelligence.
In late 2012 Motorola came to Johannesburg with our Safer Cities, Secure Businesses conference series. The idea was to bring our solutions into the local urban environments, to show, demonstrate and interact with decision makers in the environments where the needs are real. To provide an intimate environment in which a select set of representatives and decision makers from Public Service agencies and private enterprises can interact with our experts and get a hands-on understanding of the value provided by targeted smart public safety and communication solutions.
We have since held conferences in Dakar, Lusaka, Cape Town, Yaounde, Kinshasa and Luanda. We have hosted more than 500 guests, some who have become our customers and many are actively engaged in providing a safer and more secure urban and business environment.
Continuing the success, our next conference is in Durban, KZN on October 29th later this month.
You can find out more and keep up to date with this initiative in a couple of ways:
Jerry Nachmann heads up the Africa Marketing team.
Jerry is on Linkedin at https://il.linkedin.com/in/jerrynachmann
Follow @MotSolsEMEA on Twitter and look out for #SaferAfrica
Join the Motorola Solutions Community EMEA at http://www.linkedin.com/groups/Motorola-Solutions-Community-6519590/about