Tracking the current progress towards complete delivery of Nødnett, the new nationwide TETRA system for Norwegian Public Safety and rescue agencies.Motorola Solutions took over the responsibility as prime contractor of Nødnett in Norway back in 2012, with the responsibility for long term operation and maintenance until 2026. The comprehensive project, based on TETRA core and radio technology, is the largest contract we are delivering. As well as covering normal populated areas, the nationwide Public Safety network covers the country’s remote areas, fjords and mountains. The base stations that are needed are subject not only to extremes of climate with snowy winters and high winds but also strict environmental regulations.2015 will be a hectic and exciting year, but a high pace is critical to meet the tight time schedules agreed with our customer DNK (Directorate for Emergency Communication).Our Nødnett team consists of 500 skilled people from Motorola Solutions and our subcontractors. We have more than 30 engineering teams working in the field, climbing high radio masts and installing TETRA equipment to complete the nationwide radio network. At the same time, several teams are installing new control room solutions in police operations centres, fire brigade ‘110’ centres and at health emergency call centres.Our hard work last year has delivered great results and positive feedback from Nødnett users. Interviewed on Norwegian TV station NRK before Christmas, Terje Tonning Haugaland, a spokesman for a regional Police force said “Nødnett is a success. None of my colleagues will return to the old system. The experiences we have with the new radio network is exclusively positive.” Tonning is one of the more than 25,000 users from the Norwegian Public Safety agencies, Customs and other users such as the Red Cross, who have started to use Nødnett in their day-to-day operations. The cross-agency collaboration through Nødnett will increase Public Safety preparedness in Norway as well as providing improved and secure communication services for the emergency users.“This can help save lives. Instant and direct communication increases collaboration and could reduce possible misunderstandings,” says Sveinung Tofteland, information officer, for the Norwegian Red CrossOur teams have now installed and integrated over 1,300 fully operational TETRA base stations. In addition, hundreds of new base stations are built or under construction. To ensure good radio coverage everywhere, our drive testing teams drove over 400,000 kilometres along highways and main roads last year in order to measure the quality of the network. We also delivered TETRA radio coverage in 350 kilometres of tunnels and have prepared almost the same number of tunnel kilometres for Nødnett operation during 2015. Our indoor coverage specialists also provided upgraded solutions for enhanced coverage inside a large number of public buildings, hospitals, emergency rooms and fire stations.Last year, we managed to complete the installation of 35 large control systems in police operations centres, fire call centres and emergency medical centres plus 35 smaller health control rooms in the past six months. We delivered more than 10,000 TETRA radio terminals to Norwegian Public Safety users and installed mobile radios in more than 1,000 vehicles - police cars, ambulances, fire engines, boats and even snowmobiles.We also demonstrated, for the first time in the world, live video streaming in a live TETRA network. The data service in Nødnett is called TEDS (TETRA Enhanced Data Services) and a pilot project with Public Safety users also began. We believe that data services and applications will play an important role in future Public Safety solutions and we are looking forward to presenting our latest news to the Norwegian TETRA users at the conference The Nødnett days in March this year.One of our most important responsibilities is to ensure high quality services and reliable communication for Public Safety users in Norway. Nødnett has stricter requirements for uptime than other mobile networks and any irregularity must be quickly detected and corrected. To ensure the operation and maintenance of the TETRA system, our staff is in place at the operations centre around the clock, seven days a week. We also have field engineers across the country who are ready to move out if equipment needs correction, such as after a Polar storm or power outages.With January behind us we are preparing to attend more opening events across Norway as users celebrate the official launch of Nødnett in their region. 45 Nødnett openings - about one per week - are already scheduled and more will be added. A busy time lies ahead of us!We are ready to complete the nationwide rollout of Nødnett in 2015. The countdown has started.Follow our blog every month to read more as we work towards completion. Follow our progress too on TwitterMotSolNORHåkon Heier is Country Manager of Motorola Solutions Norway.Håkon is on LinkedIn at no.linkedin.com/pub/håkon-heier/3/375/276/enFollow @MotSolsEMEA and @MotSolNOR on Twitter. Join the Motorola Solutions Community EMEA at http://www.linkedin.com/groups/Motorola-Solutions-Community-6519590/about
The demands and expectations placed on Public Safety agencies are changing as our cities become ‘smarter’. According to analysts at IHS, the number of these smart cities will grow fourfold to at least 88 by 2025. Lisa Arrowsmith, associate director for connectivity, smart homes and smart cities at IHS explains: “Smart cities encompass a broad range of different aspects, but IHS has narrowed the definition of the term to describe cities that have deployed the integration of information, communications and technology (ICT) solutions across three or more different functional areas of a city. These include mobile and transport, energy and sustainability, physical infrastructure, governance, and safety and security.” You can also watch Lisa discuss what makes a smart city here. The EMEA region currently hosts the largest number of smart cities, but the Asia-Pacific region is fast catching up and is set to establish more modern connected cities than any other region globally.
Within these smart cities sensor monitoring, analysis and communication of real-time data generate a flood of information which brings new challenges and new opportunities for enhancing the capabilities of the frontline Public Safety officer.
At Motorola Solutions we see three technology trends within smart cities that deeply affect Public Safety...
Transfer of real-time video - with many more connected cameras, multiple video feeds can be brought into the control room where smart management and intelligent analysis enable relevant video to be provided to officers attending a scene. Because the video being delivered can dramatically enhance situational awareness it becomes extremely time sensitive, needing to be made available instantly and in real-time. For this reason mobile broadband (LTE), which could provide a major delivery mechanism, becomes very important.
Communicating with connected devices – from smartphones to traffic signals, windows to recycle bins, a multitude of connected devices are generating thousands of new sources of data, and nearly everything you possess will eventually have some sort of sensor adding a wealth of personal data. This multiplicity of sensors provides ever greater levels of information that has the potential to be converted into valuable intelligence for Public Safety officers.
Social engagement - we see a trend where smart cities help enhance citizen engagement. Agencies are empowered to provide regular, timely, instructive information to the public as events unfold and citizens are able, though new channels, to provide richer information to Public Safety agencies.
Faced with an ever increasing amount of data, the priority is to manage and convert it into real, actionable intelligence. We believe this has the potential to be transformative for public sector organisations and public safety agencies. Our goal is to provide a technology eco-system that transforms this raw information into contextual awareness without overloading or distracting the recipient and helping to evolve Public Safety from react and respond to predict and prevent.
Learn more about how we are creating safer cities and thriving communities here.
David Parry is Director, EA Marketing. David is on LinkedIn at uk.linkedin.com/in/davidgparry
Follow @MotSolsEMEA on Twitter, #PublicSafety2015
Recent events in France have highlighted the need to keep our Police officers safe, so that they, in turn, can keep our citizens and our cities safe. Public Safety organisations have always needed reliable 'mission critical' voice communications but now data, and the applications that use it are becoming mission critical too.
Why? Public Safety professionals are asking for more ways to provide mission critical intelligence to officers in the field as well as share intelligence from the field. They are asking for services and solutions that not just help them prevent events from happening but also act fast and in the right way when they occur. They know in order to achieve that they require a mission critical network, which in turn may need dedicated radio spectrum to run them too. This in itself is a hot topic too. How hot? Read the article published this week in the German newspaper BILD featuring a letter written to the German government by Rainer Wendt, the head of the German Police Union (DPoIG). This letter calls for a halt to the planned auction of the full mobile broadband spectrum in Germany so that parts of the spectrum can be retained for Public Safety users to securely share high-quality videos, high-resolution photography, maps and voice recordings.
The call to action from the German Police Union highlights the need for dedicated, purpose-built next generation solutions for public safety, which are networks, applications, services and devices. How can new mission critical devices help? Take our LEX 755 Mission Critical Handheld for example. With this, a police officer has a virtual partner at his side, helping him monitor the environment, gather information and be more aware. When engaged in an incident response or alerted to a threat, the device springs to action, bringing focus to the most relevant, possibly life-saving information.
The LEX755 is the first mission critical device that can use 4G LTE as well as 3G cellular networks. As it supports both public and private networks it is the ideal choice for trialling the use of data in an agency or providing to key officers on the street.
IT managers and field officers no longer need to think about what information should be made available in the field since all the Police department’s information can be brought to the field, on demand. Tactical maps, mug shots and live video from an incident in progress can be sent to the nearby street corner at the same time it reaches the command centre.
To get an idea of how this will change Police Officer's lives, take a look at this video animation showing the day in the life of a Police Officer with the LEX755.
Tunde Williams is Head of Field and Solutions Marketing for Europe and Africa
Tunde is on LinkedIn at uk.linkedin.com/pub/olatunde-williams/5/282/67a/
Follow @MotSolsEMEA and #MissionCriticalHandheld on Twitter
2015 marks an important developmental stage in the evolution of critical communications as Public Safety agencies seek to unify existing TETRA communications with a new generation of LTE based services. Looking forward to 2015 and beyond, for many customers we see a collaborative future where LTE and TETRA co-exist. We envision that LTE will provide a richer multimedia experience whilst TETRA provides a hardened set of vital information.
There are two main drivers for this. The first, and this remains critical for Public Safety organisations, is the guarantee of instantaneous work group voice services. So we see a tremendous impetus to deliver a voice bridge between Land Mobile Radio (LMR) and broadband networks. Second, in many cases it will take time for mission critical data applications over LTE to be adopted.
Supporting this process is the design of existing TETRA networks that can enable new services to be added when a customer secures LTE spectrum. In this way customers benefit from the best of TETRA and LTE whilst safeguarding existing investments. That said many mission critical applications actually require modest data rates. So there also remain opportunities to drive more data over the existing digital radio network. TEDS (TETRA Enhanced Data Service), for example, is optimised for greater data rates than standard TETRA and supports a variety of mission-critical data applications including: video streaming; license-plate checks; remote access to databases; and fingerprint scanning.
What is already clear as we move into 2015 is that a tiered system of applications is evolving derived from the requirements within Public Safety organisations. The demands of these applications, especially in the case of High Definition and real time video, are crossing from digital radio technology into the sphere of mobile broadband and this means using LTE in a more collaborative manner. The task facing many Public Safety agencies is to determine which applications they deem critical and which are dispensable in a crisis.
Applications which are predominantly safety based are immediately perceived as critical ‘must haves’. These are followed by ‘essential’ services which typically encompass applications for e-mail, biometrics, real-time video ingestion and analysis, mobile office capabilities and in particular remote database access. Applications offering non real-time video, SMS, Internet access and report/form submission systems are nice to have, but are neither essential nor a critical requirement.
One of government’s key communications concerns is the transfer of data between the back office and the front line, and this data needs to be presented and exchanged in an accessible, highly secure and meaningful way. In order for this to occur, existing Public Safety TETRA applications need to be accessible and easy to migrate to, or co-exist with LTE. Our strategy is to present a unified interface so Public Safety agencies can deploy any application with the confidence that they can be easily transferred between TETRA and LTE when the need arises. This means there is going to be an increasing focus on middleware which bridges these applications so that they can run seamlessly over devices (both TETRA and LTE) with the equivalent levels of quality and service. For the customer this middleware, although crucial, is going to effectively be invisible. Ultimately what they see and what they care about are the applications that are being delivered to officers operating everyday on the frontline.
David Parry is Director, EA Marketing. David is on LinkedIn at uk.linkedin.com/in/davidgparry
Follow @MotSolsEMEA on Twitter.