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      • Safer Cities, Thriving Communities at the Police Superintendents' Conference Author: Richard Thompson

        Published Dec 09 2016, 8:09 PM by Paul Jeffs

        Join us at the Police Superintendents’ Association of England and Wales (PSEAW) Annual Conference at Chesford Grange, UK, 8-10 September 2014

        The National Conference of the PSAEW is the highlight of the year in respect of the Association’s role as representing the leadership of the police service. It is an opportunity to debate current issues, share operational experiences and enhance the personal development of delegates. The conference has an international audience and it is well known within the ‘police industry’ that the Superintendents’ conference is the one to attend. Speakers at this year’s conference include Rt Hon Theresa May, MP, Home Secretary and the Rt Hon Yvette Cooper, MP, Shadow Home Secretary.

        Motorola Solutions is pleased to exhibit at this year’s conference. As well as the Police radios that we are well known for, we will be showing a wide range of solutions that will help improve operational processes and make officers both safer and more efficient. At the core of this is our ‘Safer Cities, Thriving Communities’ ethos. This is all about transforming information into the intelligence that builds a safer city. We can help you collect more of it, make it actionable and securely distribute it across mission-critical devices and easy-to-manage networks. It's how to do the absolute most with less — build safer cities, counties, countries and communities that thrive.

        Come and see us on stand 5 for practical demonstrations of these:

        • Real time intelligence management that puts critical intelligence at officers’ fingertips – stopping crime, making officers safer and improving operational process
        • Covert radio solutions that work with existing covert accessories – helping make officers safer
        • Digital image evidence management - safely storing, cataloguing and fingerprinting images that are vital for successful prosecutions.
        • Rugged handheld devices that are ‘Mission Critical’ – essential for delivering actionable intelligence to officers on the street.
        • Secure communications over standard smartphones – providing senior, remote or covert officers with ‘cellphone’ access to secure data and voice – improving officer safety and efficiency.
        • Secure push-to-talk over mobile phones, tablets, TETRA radios and more – providing communications to all your officers whatever their level, location or specialisation.

        If you cannot make it to the conference then you can follow it on Twitter #supers2014 or on YouTube at

        Richard Thompson is on LinkedIn at

        Join the Motorola Solutions Community EMEA at

      • Mission Critical Social Media Author: Peter Goulding

        Published Dec 09 2016, 8:09 PM by Paul Jeffs

        This week the UK newspaper The Guardian reported ‘Hundreds of police staff investigated over use of Facebook and Twitter’. Although an important matter for public authorities like the Police, Fire & Rescue and Ambulance services, these organisations usually have a more than adequate code of practise or organisational standards that give clear guidance to users of social media to prevent abuse, or inappropriate use.

        I believe the use of social media needs to be encouraged within the emergency services and it has a strong role to play if it can be successfully transformed into what we call ‘Mission Critical Social Media’. This is any text, tweet, photograph, image, video or audio file that needs to be sent to or from an officer in the field, which can add real immediate value to the officer or the community affected by an incident.

        This is very much a two way process where uploading or downloading data to a single person or a group, whether within your organisation, outside in the community or inside other agencies, can have an immediate positive outcome of informing, calming, advising or directing people or events. That makes it mission critical. So you need the network, technology, device and organisational capability to allow you to identify, process and manage the important and time based mission critical data that can make a difference - from amongst the millions of messages that social media generates daily.

        Can we use the same processes and systems that manage everyday social media to do something that can become Mission Critical? Public Safety agencies need to think carefully about this and have specific solutions that help their operators to identify and process what is ‘mission critical social media’ and what is not.

        For example, Motorola’s Real Time Crime Centre enables Public Safety agencies to spot, retrieve, process and send mission critical information to officers on the front line. This is all about turning data into information and information into intelligence.

        But it should not stop there. The devices and applications being used on the front line also have a key part to play in turning social media into Mission Critical Intelligence. A device and the applications running on it need to be context aware of the users’ needs; so information is managed and users are not overloaded with data at critical times. This means public safety officers will need dedicated and street ready data devices such as the LEX 755 Mission Critical Handheld.

        Mission critical communications are guided by the principles of accuracy, brevity and speed using a network that will always be available, resilient and capable of meeting the demands of public safety users. Using social media to and from the field needs to be thought of and managed in the same way as we think of mission critical voice communications today. This is why we have solutions that can help you manage and deal with your ‘Mission Critical Social Media’ needs.

        Peter Goulding is Public Safety Specialist, Motorola Solutions.

        Peter is on LinkedIn

        Follow @MotSolsEMEA on Twitter and look out for #MissionCriticalHandheld and #MissionCriticalSocialMedia

        Join the Motorola Solutions Community EMEA at

      • Improving Safety for Fire Fighters Author: Sean Fitzgerald

        Published Dec 09 2016, 8:09 PM by Paul Jeffs

        When fire-fighters enter a burning building, safety is the main thing on their minds – safety of any occupants of the building and safety of the rescue team themselves. To keep everyone safe, effective communication between crew members within the building, and back to the fire-ground commander is essential. Fire and rescue services have been using analogue two-way radio for many years to provide this link, but extreme noise, low visibility and high temperatures all contribute to making staying in touch difficult and the older radios have reached their limits.

        Greater Manchester Fire and Rescue Service (GMFRS) in the UK had been using analogue radios for seven years. However, the radios were unclear especially when used whilst wearing Breathing Apparatus (BA), in high rise buildings and during tactical ventilation scenarios. To overcome these issues, GMFRS deployed a new MOTOTRBO™ radio system including IMPRES™ audio accessories to help suppress ambient noise and improve voice intelligibility.

        Before deploying the system for use at real incidents, GMFRS put MOTOTRBO DP4000 Series radios through a rigorous set of tests at their training centre to ensure the radios met their requirements. Testing also helped identify and prove the best accessories to use for each of the different fire-ground roles: Industrial Noise-Cancelling Remote Speaker Microphones (INC RSMs) for fire-fighters, Bluetooth headsets for officers and extreme noise earpieces for use by crews operating noisy ventilation fans or high-pressure lances. The MOTOTRBO portfolio even includes ATEX certified radios and accessories for use in potentially explosive environments.

        Following the successful conclusion of testing, GMFRS fire fighting teams now use the MOTOTRBO radios in every situation they are called out to, whether fire, flood or road accident. Fire-fighters can work more efficiently and safely thanks to clear, effective and robust communications

        Take a look at the video by Greater Manchester Fire and Rescue Service.

        Read the full case study: Greater Manchester Fire and Rescue Service deploy MOTOTRBO radios.



        Sean Fitzgerald is Senior Manager, Solutions Marketing EMEA.

        Sean is on LinkedIn at

        Follow us on Twitter @motsolsemea

        Join the Motorola Solutions Community EMEA at