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TRBOnet Job Ticketing

Job ticketing system for SL radios

Reducing voice traffic and reaction time, TRBOnet job ticketing automates task management, increasing productivity and streamlining processes for business-critical enterprises.

Description

TRBOnet™ Job Ticketing enables the ‘Job Ticketing’ feature for all MOTOTRBO SL radio users. TRBOnet Job Ticketing is an integrated ticketing system which allows dispatchers to create, assign and track job tickets through the radio network. When a radio user receives a task which is displayed in the MOTOTRBO Job Tickets menu (SL radios only), jobs can be accepted or declined by a simple one-button-click or by sending a predefined text message. TRBOnet Job Ticketing’s predefined response menu is extremely easy to use and job statuses are customisable meaning they can be adapted for the customer’s business. TRBOnet tracks the status of all tickets in real time and notifies the dispatcher if a ticket is about to be overdue.

Workers get an extremely easy control of their tasks with a simple predefined response menu while the Management gets a very effective and user-friendly tool to control business processes. At any time, the dispatcher knows who is working and on what, when the deadline is and how long the job actually took.

• Improves business processes.

• Automates job workflow to employees.

• Reduces voice traffic, system usage and reaction time.

• Maximum visibility on jobs.

• Available on SL radios and all full display radios.

• Real-time job tickets tracking.

• Job templates.

• Scheduled jobs (coming soon).

• Task control panel.

• Management Dashboard.

• Job tracking against a deadline.

Radio Hardware / Releases Compatibility
MOTOTRBO radio with firmware 1.8 and above.

Computer Hardware / Operating Systems
Windows 7 / Windows 8 / Windows Server.

Interfaces
UDP/IP connection to repeaters or USB cable for Control Radios.

MOTOTRBO System Architecture
Single MOTOTRBO repeaters, IP Site Connect, Capacity Plus, Linked Capacity Plus, Connect Plus.

Other Requirements
PC experienced user.