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WatchGuard Video Help Center

Your one stop for product support, training and RMA

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Create a ticket

Create, review and manage cases related to technical or non-technical product support.

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Phone #: 800-605-6734

Small parts & RMA

Order Now

Use this form to order replacements parts for your products.

Start an RMA

Use this form to request an RMA (Return Merchandise Authorization) for a DV1 or 4RE in-car camera system, or an Advance Replacement for a Body-Worn Camera.

Training

Access general training

Access general training information - getting started, on-site training & becoming a certified vehicle installer.

Access online training

Access online training information - getting started and FAQ’s.

Access facility training

Access facility training information - getting started and FAQ’s.

Hardware Support

Access hardware support information - documentation, getting started, FAQ’s, downloads & tutorials.

Software Support

Access software support information - documentation, getting started, FAQ’s, downloads & tutorials.

Evidence Library

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Evidence Library Express (ELE)

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REDACTIVE

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Watch Commander

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