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 NG9-1-1 Hero

NG911 Emergency Call Management Software

"I rely on my call handling system, I take 30, 40 or more calls a day and don't have time to mess up. Every second counts."

Discover how our call handling software helps you manage retention while making the telecommunicator’s job easier.

Trusted NG911 Software

Call takers and supervisors rely on Motorola Solutions Next Generation Core Services (NGCS) and call handling software because it leads them to the right response when every second counts.

Increase efficiency

Automate processes to better manage staffing and overcome training challenges.

Streamline workflows

Simplify tasks, save time, and gain intelligence and flexibility.

Reduce risk

Maximize performance, increase security and protect your PSAP against cyber threats.

mandate to modernize

What do ‘thinking out of the box’ and Next Gen training have in common?

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NG911 Emergency Software

Deliver real-time data sooner and reduce the strain on telecommunicators and supervisors.

911 Call Routing and location services

Discover how our routing service delivers calls with greater accuracy saving seconds and saving lives. Offered through Motorola Solutions Connectivity, Inc.

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VESTA® 911

Streamline staffing and training challenges and increase efficiency with powerful call handling, mapping and analytics solutions.

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Easier to learn, easier to use means faster response, less stress and lower burnout. Based on years of field research and customer testing. Transform your PSAP.

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CallWorks CallStation

Achieve a cost effective and rapid NG911 deployment with 45% less backoffice server infrastructure.

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New Emergency Call Handling software

Provide telecommunicators and supervisors intelligence, flexibility and mobility to help save lives.

Save Seconds with One Map

Make the telecommunicator’s job easier and locate the caller faster.

Real-Time Transcription and Translation

Quickly find critical details in the transcript to better protect citizens and first responders.

VESTA 9-1-1 Automated Abandoned Callback resolves 80% of our county's 4,000 abandoned calls without call taker intervention.

Bob Finney

Bob Finney

Communications Director
Collier County, FL

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