NEW IN COMMANDCENTRAL AWARE - Q2 2021
We're excited to review the work done this past quarter to improve the CommandCentral Aware SaaS experience for users of the cloud based platform. For any questions, reach out to customer support.
Activate Talk-Down Speakers on Video Cameras from CommandCentral Aware
Deter incidents and provide enhanced communication in the field with two-way communication from an audio-capable video camera. Listen to audio and speak through a video camera directly from CommandCentral Aware to provide situational details to a nearby responder or to speak to people nearby that may be involved in an incident.
For example, from the control center you are able to monitor remote cameras positioned at high-crime intersections. If you see someone loitering, you can activate the voice feature and ask that person to leave the area.
This feature is supported by the Avigilon ACC plug-in and operates by activating sound recording or Push-to-Talk via a pop-up on the CommandCentral Aware map.
To adjust the Aware client machine’s audio I/O preferences:
- From the left pane select Camera Audio settings.
- Test the speakers by clicking Test.
Adjust the speakers or microphone volume with the provided sliders.
When a device supports sound recording or Push to Talk, overlay buttons pop up in the top-right corner of a player, as in the following picture. The device’s sound is muted by default. Adjust the device speakers volume with the attached volume control in the player’s top-right corner.
Note: Some devices using the Avigilon ACC plugin may support “on/off” only.
Aware PTT Mode
Enter the PTT mode by pressing and holding the PTT button in the player’s top-right corner, and talk to the microphone.The microphone input from the Aware client machine is transmitted to the device’s speakers.
Customize Map Pop-Ups
Users can now streamline workflows by displaying the most important data first. During an incident response, you don’t have time to waste and need to access critical data in the way that supports your organization and workflows. Now, you can control how data is displayed in the incident, alarm, and alert pop-ups that appear on the CommandCentral Aware map.
Custom pop-ups are available for WebMap layers and can be configured in the ESRI portal.
To configure this feature, the administrator needs to add: use-portal-popup in the description of the WebMap layer in admin.
Control Digital Output Peripherals from CommandCentral Aware
Enable and disable peripheral devices attached to cameras such as sirens, door locks, voice, or other devices to customize your situational awareness view.
Peripheral devices attached to cameras can enhance your situational awareness view. Through Avigilon ACC integration with CommandCentral Aware you can enable and disable these peripheral devices from Aware. For example, enable door alarms for access visibility or disable sirens that are being tested to remove distractions.
Trigger the device’s built-in function by clicking on the listed digital output toggle switch in the bottom left corner menu. Outputs may be pinned - this way the specified functions shortcuts appear in the top-right corner for quick access.
From the CommandCentral Aware video module, choose the camera controller device. In the new Settings panel located on the left pane, use the drop-down list and select from available devices. If necessary, rearrange the buttons that trigger the specified actions by clicking the action and pressing a device button. To save the changes on the local machine, click Apply.