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The highlighted states have counties that support Text-to-9-1-1. Select a state for more detail.
Louisiana Kansas Arkansas Arizona Oregon Utah New Jersey Wisconsin Washington Oklahoma Iowa Hawaii California Montana Virginia West Virginia South Carolina Ohio Maryland Idaho Florida Georgia Alabama Pennsylvania New York Maine New Hampshire Vermont Missouri Michigan Michigan Kentucky Indiana Illinois Colorado Virginia North Carolina Texas Puerto Rico
* Information taken from “PSAP Text-to-911 Readiness & Certification Registry”
Last updated: July 25, 2016


There's Another Option to Reach 9-1-1

Motorola recognizes the efforts being put forth by the National Emergency Number Association (NENA), the U.S. Department of Transportation (USDOT), the Association of Public-Safety Communications Officials (APCO), the National Association of State 911 Administrators (NASNA) and other stakeholders to stimulate wireless NG9-1-1 implementation throughout the U.S.

We support these efforts by providing the above adoption map as well as several other information sources such as blogs, media coverage, case studies, white papers and web-based information. We will update this information on an ongoing basis.


NG9-1-1 MSI Solutions

Emergency CallWorks Our recent acquisition of Emergency CallWorks helps equip command center operations with affordable solutions to prepare for Next Generation 9-1-1.

PremierOne NG9-1-1 Call Control Call takers and dispatchers can access 9-1-1 and CAD controls from one application using a single keyboard and mouse, enabling them to answer a call, create an incident, dispatch and release a call in as few as four simple keystrokes.


NG9-1-1 Partners

Intrado The Intrado solution provides public safety personnel with critical information from thousands of commercial and public records about people, places and properties.

Airbus DS Communications  Airbus DS Communications provides Next Generation 9-1-1, Land Mobile Radio and Emergency Notification for call center management.


Key Assets

Application Brief - "Work Smarter, Not Harder with Integrated NG9-1-1 Call Control"

Case Study (Written) - "Kershaw County Makes the Right Call for Citizens with Next Generation Technology"

Case Study (Video) - Kershaw County "Text-To-9-1-1. Citizens Now Have Another Reliable Way to Connect with Emergency Services."

Case Study (Written) - Orleans Parish Communication District "Next Generation Technology Improves Emergency Services"

Case Study (Video) - Orleans Parish Communications District "Orleans Parish Partners with Motorola Solutions"

Data Sheet - "Transforming Law Enforcement, Fire and EMS Operations with PremierOne CAD"

Video - "NG9-1-1 Changes Everything"

White Paper - "NG9-1-1 Changes Everything: Will You Lead, Follow or Be Left Behind?"


NG9-1-1 in the Press

Press Release - "Motorola Solutions Provides South Carolina's Kershaw County with Fully Integrated Text-to-911 Solution"

Press Release - "Motorola Solutions Upgrades North Carolina's Burke County with Latest 9-1-1 Dispatching Technology"

Press Release - "New Orleans Relies on Motorola Solutions, Microsoft Next-Generation Emergency Technology"

Press Release - "South Carolina County Turns to Motorola Solutions, Intrado for Integrated Text-To-911 Solution"


NG9-1-1 in Social Media

Blog - "The Next Phase of NG9-1-1"

Blog - "There's More Than One Way to Reach 9-1-1"

Blog - "Lessons Learned from Text to 9-1-1 Early Adopters"

Blog - "What If Someone Sends An Emoji to 9-1-1?"

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