Are you looking for support from US? GET SUPPORT
Your session has expired.

Your authenticated session has expired due to inactivity. You can close this message and continue as a guest or sign in again before proceeding.

Service packages

Delivering the right level of managed and support services to meet your needs.

For public safety agencies tasked with mission-critical communications, assuring peak radio performance is critical. Efficient and cost-effective management of an ever-evolving radio technology ecosystem is complex, requiring the right set of expertise and tool sets. You can rely on us to help you maximize the value of your radio investments with the right level of services designed specifically for your needs.

Services for APX NEXT two-way radios

Essential, Advanced and Premier packages provide a higher level of support, transferring the risk and responsibility to Motorola Solutions.

Essential

  • MyView Portal
  • Device and RadioCentral technical support
  • Hardware repair and software maintenance
  • RadioCentral (single device programming)
  • RadioCentral (batch device config and programming)
  • RadioCentral (full-service programming)
  • Accidental damage
  • Device preventive maintenance
Learn more

Advanced

  • MyView Portal
  • Device and RadioCentral technical support
  • Hardware repair and software maintenance
  • RadioCentral (single device programming)
  • RadioCentral (batch device config and programming)
  • RadioCentral (full-service programming)
  • Accidental damage
  • Device preventive maintenance
Learn more

Premier

  • MyView Portal
  • Device and RadioCentral technical support
  • Hardware repair and software maintenance
  • RadioCentral (single device programming)
  • RadioCentral (batch device config and programming)
  • RadioCentral (full-service programming)
  • Accidental damage
  • Device preventive maintenance
Learn more

Applications

Reduce time and resources with simplified management and provisioning.

RadioCentral

RadioCentral

Time is a critical asset. RadioCentral dramatically reduces the time and resources needed to provision and update your radio fleet - keeping your team secure and your radios up-to-date.

SmartProgramming

SmartProgramming

SmartProgramming updates occur in real time, in the field. Updates can be accepted anytime, anywhere utilizing broadband LTE without compromising your LMR bandwidth.

Resources

Services information

Services Fact Sheet

APX NEXT Services Fact Sheet

Details regarding the APX NEXT Services packages.

DownloadDownload

Services White Paper

Services White Paper

A services-led approach can maximize your technology value.

DownloadDownload

Change in CPS terms for APX Announcement

Change in CPS terms for APX Announcement

Details on no-charge terms for CPS

DownloadDownload

APX NEXT offline programming factsheet

APX NEXT offline programming factsheet

APX NEXT offline programming factsheet

DownloadDownload

Related solutions

image

RadioCentral

Streamline fleet provisioning and updating with our cloud-based platform.

Learn more

image

APX Series P25 Two-Way Radios

Our mission-critical radios offer communication without compromise.

Learn more

image

MyView Portal

On-demand visibility into your mission-critical system and services data.

Learn more

Please wait...