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        Published Mar 21 2017, 8:14 PM by Liam King
        • Transportation and Logistics
        • Healthcare
        • Hospitality
        • Manufacturing
        • Education
        • Retail

        A hotel manager is looking for a communication solution for her housekeeping and security teams. A manufacturing plant is looking for PTT devices and accessories for their floor supervisors and workers on the manufacturing line. Depending on your role, communication needs, and industry, the right device, for the right user, and at the right time can completely change. The new MOTOTRBO Solution Finder radically simplifies the experience of researching and selecting the right solution for your needs.

        With answers to only a few questions (industry; number of users; number of sites; number of departments; and communication needs), Solution Finder helps you understand the optimal MOTOTRBO solution for their needs and provides the appropriate device and accessory options to quickly build an equipment list that can be submitted for quotation. After requesting more information, Motorola Solutions will connect you with one of our Valued Resellers to validate the best solution for your organization.

        Industry trends have shown, as well as our own personal habits, that most buyers prefer to do their own research before they ever walk into a store or speak with a sales representative. This new tool helps you explore our vast portfolio, while building a solution that fits your organization’s needs. Whether you are a school principal, a truck driver, or a maintenance technician, we have the perfect MOTOTRBO solution for you and your teams!

        Liam King is Global Marketing Manager for Commercial Devices at Motorola Solutions

      • How Healthcare Communications Impact Patient Satisfaction

        Published Dec 09 2016, 9:06 PM by Ben Ansell
        • Healthcare

        image.pngHospitals provide a unique communications challenge. Many hospitals today use a variety of competing communications systems - pagers, mobile phones, landlines, even public address systems - to connect their various departments and units. In addition to that, the hospital itself can be a barrier to efficient communications. For example, shielded areas such as a lab or a basement can prevent electronic devices from receiving full cellular coverage. These issues can indirectly impact the experience patients and their families have on the hospital campus, which can have serious consequences for everyone.

        The Affordable Care Act adds more incentive for hospitals to operate at peak efficiency. Medicare reimbursements can now be reduced based on how a hospital ranks against comparable institutions in several areas, including customer satisfaction. Lack of a reliable, resilient communication network connecting reception, security, facilities, and laboratory staff can increase the likelihood that patients will not have a positive experience. Not meeting expected patient satisfaction levels reduces Medicare reimbursement by 1% currently, and will reduce it by 2% in 2017. If this trend continues, the financial impact to a hospital delivering substandard experiences could be painful.

        Hospitals can improve communications by moving to a dedicated two-way radio system configured to their individual requirements. MOTOTRBO™ radio systems delivers reliable, instantaneous, discreet connections between hospital staff. The system is separate from commercial communication networks, meaning hospital personnel can stay in touch, even when emergency situations swamp local cellular coverage. With text messaging capabilities, ear buds, and vibrating belt clips for security staff, discretion is maintained alongside clear audio.

        Given the increased focus on safety in the healthcare environment and the physical risks that hospital personnel face on the job, it becomes even more critical to equip nurses, administration staff, and security officers with MOTOTRBO radios to keep everyone connected when it matters most.

        For more information please visit

        Ben Ansell is the Global Marketing Specialist for MOTOTRBO Radios.


      • How Communication Can Help Address Hospital Violence

        Published Dec 09 2016, 9:06 PM by Ross Venhuizen
        • Healthcare

        services-camden-sc-ems-tablet-frank-lawlor-CZ4U9956Most patients would never imagine that the professionals who tend to their maladies are at great risk of injury themselves. From 2012-2014 alone, violent crimes in hospitals rose 40%, and more than 10,000 of those incidents directly targeted hospital employees. In response to the rise in hospital violence, hospital security guards are increasingly adopting firearms as a method of protection. In 2011, 15% of hospitals in a Health Facilities Management survey stated their security officer carried a firearm. By 2014, that number had risen to 52%.

        Despite deploying more weapons to security teams, violence in the hospital environment continues to escalate, demanding alternate solutions.

        When nurses and doctors have no path of communication with security guards, a bad situation can quickly turn ugly. By the time security arrives, the patient is often already agitated and a bad situation can become worse. By allowing staff members to communicate effortlessly, security can arrive prepared. They can have a better understanding of the situation at hand and be able to address violence before it occurs. Fortunately, hospitals can now enable their employees to communicate throughout their organization to speed security team response and possibly defuse violent situations.

        WAVE Work Group Communications is a push-to-talk (PTT) solution that connects users on any device - radio, smartphone, tablet, desktop or telephone - to secure talkgroups. WAVE makes it easy for doctors, nurses, hospital and facilities staff, and security guards to communicate on a secure PTT channel using the same devices they are already carrying - they no longer need a radio to connect to radio users. WAVE's simple display allows an entire staff to easily stay connected on a secure network.

        WAVE’s desktop and browser-based console applications enhance communications among teams, whether in their office or on-the-go. Providing hospital employees with the opportunity to communicate with each other immediately - regardless of location - enables them to contact security guards or staff on the scene who can in turn react more swiftly. Improved security and patient and provider safety is only a push away.

        Visit to learn more about how WAVE can help get every device, every network and every team to connect like never before.

        Ross Venhuizen is the WAVE Global Marketing Specialist for Motorola Solutions.