The 2016 Law Enforcement Survey Results are in. What did we learn?
Better policing relies on technology innovation that improves community relations.
We learned that you are looking to connect with the community in new ways to better fight crime. And, you want to leverage existing data, new multi-media sources of information and smart devices to do so.
In helping to deter crime and protect the community, survey respondents acknowledged an understanding of the value of data collected from answering thousands of emergency calls and text messages, body-worn cameras, surveillance cameras and records systems. By equipping officers with the most necessary information from the start of an incident, better judgment can be applied when making decisions, citizen engagement improved and ultimately lives saved.
Respondents also acknowledged needing additional tools like 311 call-taking systems, social media feeds, citizen tip lines and community available crime reports to create a two-way dialogue with citizens about activities in their community and reduce the need to fulfill individual requests.
During an incident, the requirement to access data continues to rise, year-over-year. In fact, Chiefs (78%), Captains (83%) and Patrol Officers (70%) exhibited a higher demand for always available data. Not unexpectedly, video in particular is still soaring in popularity with 90% of law enforcement agencies using video. Having extra “eyes”, or a virtual cop, on the street allows officers to react more quickly, identify perpetrators, gain valuable evidence, and close cases with more visual context making the community and officers safer.
These findings also led us to a new and telling conclusion. As law enforcement personnel exchange more and new information with peers, command staff, neighboring agencies and citizens, they need to do it effectively, but it is not a one size fits all approach. For peers it may mean a quick text, for citizens a phone call. It all comes down to building relationships and leveraging the right tools to quickly build situational awareness around an incident or assure citizens you are being transparent. This has translated in a booming desire for additional smart devices and mobile applications to supplement traditional means of communication.
The key to success in implementing these new technologies was also resoundingly apparent from the survey. To meet these new needs people must be able to work together seamlessly, across networks, devices and applications so agencies and citizens can benefit.
To learn more about how we’re helping agencies put it all together, join me as I kick off our 2017 Smart Public Safety Webinar Series where throughout the year we will explore the different facets of public safety operations and how new technologies can work together to help you improve community relations.
Author: Colonel James M. Wolfinbarger (Ret.) is Public Safety Industry Expert
The International Labour Organization estimates that there are 20.9 million victims of human trafficking globally. More than half are women. A quarter are children. The victims of trafficking, exploited for sex or labor, are the most vulnerable and desperate among us. But it’s not only in far off countries where people are victimized. In 2015, it’s estimated 25,000 people were trafficked in the US*. Mothers and fathers, sons and daughters, neighbors and laborers—they can all be victims.
Officer Lourdes Nieto, a thirteen-year veteran of the Chicago Police Department, knows these statistics well. For her, these grim statistics are more than an unspeakable injustice. They’re a call to action. A single mom from one of Chicago’s toughest neighborhoods, Officer Nieto works tirelessly to raise awareness of human trafficking among citizens and the police. On her own time—on top of her daily responsibilities—she trains other officers to recognize the signs of trafficking. She conducts community information sessions to help people learn to spot and stop trafficking. And she spends time with survivors at a local safe house, cooking for them, talking with them, and helping them heal.
For showing what it means to go above and beyond the call of duty, Officer Nieto was named an American Red Cross 2016 Law Enforcement Hero.
Her compassion and dedication inspire others to keep innovating so first responders can be their best in the moments that matter.
We’re forever grateful to the men and women who fulfill their duty when we need them most. Learn about them and help us honor them by telling their stories with the hashtag #DutyRunsDeep.
Josie Slaughter is Senior Global Marketing Manager at Motorola Solutions
Wow! 2016, what a year! For 25 years, ASTRO has continually evolved to meet the changing needs of its users. Today’s ASTRO 25 is an all-IP platform with COTS hardware running highly secure and reliable software. For the past year, this 25th anniversary blog series highlighted some of the features requested by our customers, told by the insiders who helped make them a reality.
In our January blog, we predicted LTE and broadband would continue to have an influence on the industry. FirstNet, now on the verge of becoming a reality in the U.S., has changed the conversation of public safety communications. The need for interoperability between Land Mobile Radio and mobile broadband has become clear. We also predicted the continued growth of services throughout the year, and ASTRO 25 has met that with the introduction of the simplified services packages which include the new converged MyView portal.
Emphasizing how much our world has changed, the early 2016 blogs talked about interoperability and data, topics that were not top of mind 25 years ago. We discussed how to keep your system operating at peak performance and then moved into exciting new features that are now part of our 25th-anniversary software release.
Looking toward 2017, we expect to see data taking a larger role, particularly in public safety and ASTRO 25 will continue to evolve. FirstNet will provide more access to data which will then drive change for first responders as well as dispatch. We will see more software-enabled features which will allow ASTRO 25 to respond more rapidly to the changing market. We expect to see the continued growth of services as solutions become defined by outcome more than simply by the delivery of features.
I want to end 2016 with a big thank you to the MTUG (Motorola Trunked User Group) organization for their continued feedback. User feedback provides valuable input and helps set the direction of ASTRO 25. This has always been a big help to us in making sure that ASTRO 25 continues to be an effective mission-critical platform.
Happy 25th birthday ASTRO 25, and many more!
Learn more about ASTRO 25 at www.motorolasolutions.com/astro25
Geoff Hobar is ASTRO Business Operations Manager at Motorola Solutions.
Every holiday season, police departments see the same pattern - shoplifting, entering autos, burglaries, and general theft increase exponentially. This occurs until we ring in the New Year and our “super cop” selves solve all the crimes and lock up all the bad guys causing those crimes to decrease…right? Well, not exactly. Truth is those types of crimes increase because of the seasonal increase in “criminal opportunity”.
Let me explain. The holiday season gives the criminal a once a year opportunity to prey on our good citizens who are not concerning themselves with safety and security. Instead, they are concerned with running and buying, hustle and bustle, wrapping and cooking…oh yeah, and peace, good will and all that other stuff. The criminal element sees this as a special holiday of their own; let’s call it “Stealapalooza”. So, what do we do about it? Same old, same old each year right? Not this year!
We have all heard that the “greatest indicator of future crime is past criminal patterns”, so let’s use those past patterns to do some good. Even if you don’t have a criminal intelligence division, you surely have someone in your department who likes to dig into your crime data; perhaps it’s that officer who needs a publisher to approve their reports. Sure their over-detailed retelling of removing a cat from a tree has been annoying in the past, but now you can put their endless thirst for detail to good use!
Start with small focused searches of your high traffic commercial areas, looking for patterns of date and time in your theft reports. Make sure officer "ambitious" has access to multiple years of reports and have them compare the past holiday seasons theft reports, week to week. I said week to week, not week by week. What I mean is, compare the same weeks from different years to each other, and don’t compare November to December and so on. Compare December week one year one to December week one year two…apples to apples, not apples to oranges.
Seeing as you have chosen a paper hound to do this task, I am confident it won’t take them long to identify time of day, day of week patterns in your theft data. But now, what do you do with that data?
Trust it and the patterns contained in it! Begin to direct your officers to these past patterns, explaining what type of crime was in each pattern and the details surrounding those patterns. The proof will come in your increased arrests, but not only that, the increased officer presence in your newly proven holiday high crime areas will prevent more crime than you realize. (Until after Christmas and you compare this years’ numbers with your previous data.) Empower your officers with real data for real-time crime fighting and help your citizens to have a more peaceful holiday season!
If you want see how you can automate this planning process with the advanced data analysis of CommandCentral Analytics and CommandCentral Predictive, make sure to join me for my webinar on November 15th at 12 noon CST. Sign up here.
DJ Seals is an Industry Expert at Motorola Solutions.
Motorola Solutions and our cloud provider Amazon Web Services (AWS) are gearing up to travel to San Diego for the 2016 IACP Annual Conference, October 15-18, 2016.
Cloud technology is becoming the new normal in many industries, including the justice and public safety community. We are seeing more police departments in the U.S. and around the globe move their mission-critical applications and data to the cloud.
To address any remaining questions you may have about the cloud, AWS will have Cloud Ninjas at IACP in our booth #3826 to de-bunk myths, including the following:
Myth: The cloud is not secure.
Fact: Security is our top priority, and our cloud infrastructure has been architected to be the most flexible, automated, and secure computing environment available today.
Myth: The cloud is only for storage
Fact: More than 2,300 government, 7,000 education and 22,000 nonprofit organizations of all sizes use AWS to build applications, host websites, harness big data, store information, conduct research, improve online access for citizens, and more.
Myth: The cloud is not CJIS compliant.
Fact: AWS complies with the FBI’s Criminal Justice Information Services Division (CJIS) standard. We sign CJIS security agreements with our customers, and law enforcement agencies are taking advantage of our rich security automation tools for greater visibility to move faster and meet CJIS security requirements. Learn more about CJIS here.
Myth: The cloud does not produce cost savings.
Fact: AWS provides cloud services on a pay-as-you-go model, delivering access to the most up-to-date technology resources. Simply access AWS services over the internet, with no upfront costs (no capital investment), and pay only for the computing resources that you use, as your needs scale. By using AWS’s inexpensive and highly scalable infrastructure technology, organizations around the world can stop paying for computing power they aren’t using – and receive more mission for their money.
Myth: If I put my data in the cloud, I will no longer have control of it.
Fact: The AWS Cloud actually allows for more control through a more accurate, more agile depiction of data in near real-time. With one click, you can get any information you need about an instance: who launched it, where they launched it from, how long it’s been running, what applications it’s running and with what data. Cloud gives you extreme control.
For more information about the cloud right now, read “In Cloud We (Should) Trust” featuring insights from Bill Murray, senior manager of security programs at AWS for more myth debunking. But also, please come to us about any other questions you may have about the cloud at IACP at our booth, #3826.
We also look forward to showing you all the cloud-enabled solutions we have this year on display ranging from crime and investigative analytics to common operating pictures and digital evidence management.
Watch for us featured on IACPtv with AWS and Socrata. Also, follow us on Twitter @MotoSolutions with #IACP2016 and #cloudninja. We’ll also be live streaming throughout, so make sure to watch out for that on Twitter as well.
If you would like to schedule time to meet with one of the AWS Cloud Ninjas while at the IACP Conference, please contact the AWS Public Sector lead, Mike Wagers at email@example.com
Tracy Kimbo is Director of Public Safety Marketing for Motorola Solutions
As Chief James Craig discussed in Detroit Police Department: Renewing Hope Through A Safer Motor City, we have been revolutionizing the ways we deter, respond to and solve crime through our Project Green Light initiative. Our very own Real-Time Crime Center, in the heart of downtown Detroit, is where I work as an analyst, virtually patrolling crime hotspots and providing officers with live support as they respond to active incidents. We are fully staffed, day and night, viewing real-time video surveillance feeds, officer locations, and computer-aided dispatch information all through CommandCentral Aware to monitor high-crime areas of the city and help officers interrupt crime or suspicious activity before it escalates.
The focus is on officer and citizen safety. We pay special attention to problem areas and when officers respond to potentially dangerous situations, make sure that it is safe. I can view video feeds to make sure that the incident area isn’t set up to ambush an officer and also provide real-time information to the officer that is responding to better prepare them for what’s to come.
At first it was difficult to make sure that everyone understood how we could provide intelligence to officers on the street. I think the more we have been doing this, the better we have become broadcasting our information, and the better officers have become at understanding what we can provide to them. Now we’re at the point where they are calling us and saying "did you get that, did you get that on video, what can you provide me with and what can you help me with".
I moved to Detroit for this job. I live downtown near three Project Green Lights gas stations where I stop to get gas and see first hand a renewed feeling of safety in the community. Recently we’ve had stories of people pulling into gas stations when they are fearing that a crime is about to happen because they know that we’re watching and they know that we could get first responders there quickly. I know that what we do right now as analysts is contributing on the streets every day and it only has the potential to become more impactful. The more cameras we deploy and the further we expand our Real-Time Crime Center, the more people will want to move downtown because of the attractions, the entertainment, the nightlife and most importantly the feeling of safety.
See more about how the Detroit Police Department is transforming their operations with the help of Analysts like Ryan Terrell and CommandCentral Aware at motorolasolutions.com/detroit.
Ryan Terrell is an Intelligence Analyst at Detroit Police Department’s Real-Time Crime Center