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      • Soccer, the Samba & Security: Brazil Takes Steps to Safeguard 2014 World Cup

        Published Dec 09 2016, 9:23 PM by Motorola Solutions

        Everybody attending the 2014 World Cup wants to live and breathe soccer, scream in support of their favorite team, sip beer and caipirinhas (the national cocktail of Brazil) and enjoy the contagious rhythms of samba. From June 12th to July 15th, matches will be played in 12 different stadiums. Now imagine that you are in one of them – specifically, in the open air stadium Maracanã, in Rio de Janeiro.
        Photo of the Maracanã stadium, in Rio de Janeiro (Photo courtesy of Architectural Review magazine)

        This is South America and Brazil’s largest stadium. It fits nearly 100,000 people, and you happen to be one of the 600,000 lucky foreign visitors who won the lottery to watch part of this historic event. But how can you feel safe when you have read about the ongoing drug gang issues near the stadiums and the violent street protests in response to the cost of hosting the World Cup?

        A protester wearing a mask holds a banner during a demonstration against the 2014 World Cup, in Sao Paulo, January 25, 2014. (Photo credit: Reuters)

        Well, there are three important reasons why you can focus more on the game and less on safety concerns.
        Firstly, local police officers are not alone. The Brazilian Army is stepping in so that more than 170,000 security personnel from the military, police and secret service will be on hand. This is 22 percent more than in the previous World Cup in South Africa.
        Secondly, some military forces will specialize in violence prevention task forces made up of undercover agents spread amongst the crowds prepared to respond quickly to emergencies.
        And thirdly, smart policing technologies will be used to proactively deter gang activities and violent protests. Beyond surveillance cameras and airborne drones, some Brazilian security forces will use a specialized broadband smartphone, known as the Motorola LEX 700. This mission critical LTE handheld lets them communicate via radio-like Push-to-talk (PTT), stream real-time video to command and to each other, and rigorously monitor social media while blending in with the crowd. What does that mean?
        As you “high-five” your friends in celebration, an undercover agent behind you sees suspicious activity from three fans a few seats over. Using the LEX 700 he streams live video footage to the real-time crime center, where the video is checked against a database of known gang members and violent protesters. Upon identifying one of the suspects, command shares the suspect footage with nearby officers and requests immediate arrest via PTT voice and text-messaging (in case it’s too loud to hear in the stadium). In the blink of an eye, the suspects are apprehended and taken into custody.

        The Brazilian Army has been preparing for this moment by testing this new technology on a dedicated Motorola Public Safety LTE network over the last two years. The network is dedicated so that these officers can operate swiftly and securely while fans upload pictures to social media during the game over the public cellular carrier. The officer’s voice and video won’t slow down even as thousands of fans upload a video of a goal simultaneously.

        Meanwhile, officers on motorcycles and on foot patrol will also use the mission critical PTT, messaging, and streaming video technology for similar purposes outside the stadiums and throughout the cities. Furthermore, they will have interoperability with local police radio communications, enabling an intelligence-led response in the face of danger. As a result, Brazilian security forces will be better prepared to help prevent violence and respond to trouble inside and outside the stadiums, from Rio to Brasilia.
        All of this technology and preparation will let fans like you focus on what really matters – World Cup soccer. So go on and scream at the top of your lungs in support of your favorite team, sip beer and caipirinhas and celebrate victory (or shake off defeat) with the contagious rhythms of samba, knowing that Brazil has taken many steps to make the games safe.

        Daniel Sanchez is a global product marketing consultant, focusing on public safety solutions, for Motorola Solutions.
        Click here to learn more about Public Safety solutions and the Real-Time Crime Center here.

      • See What's New and Next at Critical Communications World 2014

        Published Dec 09 2016, 9:23 PM by Motorola Solutions

        Whether you’re coordinating security for a global summit, managing emergency telecommunications, or your job requires you to safely transport liquefied natural gas from one place to another – you’re in the right place to hear some excellent case studies on these topics and more at this year’s Critical Communications World in Singapore.We hope you’ll join us at CCW to hear those case studies in more detail this year at the beautiful Marina Bay Sands Hotel, Singapore, from May 20-22. This year, Motorola Solutions will demonstrate technological solutions that support current and anticipated business imperatives for our customers from within three industry sectors:Public safetyMinerals and energyTransportation and logistics We’ll offer you a deep dive into each topic at our booth, to show how innovation is mobilising intelligence so the right decisions can be made at the right time. If you haven't already, please sign up for a booth tour so we can show you the right technologies to meet your needs.Motorola Solutions will be contributing to the conference as well as exhibiting in the following conference tracks – we hope to see you there: Tuesday, May 20 – Pre-Congress Seminars9 a.m. – 5:30 p.m.: “Comprehensive Security Features” David Chater-Lea, Fellow of the Technical Staff, Motorola Solutions Topics: Importance of security in TETRA; overview of TETRA security functions; authentication and Air Interface Encryption; key management; and end-to-end encryption. 9 a.m. – 5:30 p.m. “Data Services and TETRA Broadband” Mark Edwards, Principal Staff Engineer, Motorola SolutionsChristian Bjerrum-Niese, Business Development Manager, Motorola Solutions Topics: TETRA packet data; TETRA TEDS and TEDS direct access; Transmit diversity; Broadband technologies; How to reach a TETRA broadband standard; and Spectrum and market considerations 9 a.m. – 12:30 p.m. “Planning for the Future of Critical Communications Broadband Services” Peter Goulding, Public Safety Specialist, Motorola Solutions (joint panelist) To discuss, plan and role-play the key steps in the development of future broadband services for critical communications users – including the public safety, oil & gas, transport, utilities and other business- and mission- critical communications sectors. Wednesday, May 21 – Congress Day ONE 9:30 – 9:50 a.m.“Royal Brunei Police Force Insights: Planning C4IS for the ASEAN Summit 2013” Pg Md Jefri Pg Hj Abd Hamid, Senior Superintendent of Police, Deputy Director of Logistics, RBPF NDC Project Manager, Royal Brunei Police Force (customer of Motorola Solutions) Topics: Evaluating the specific needs for command, control and communication during the ASEAN Summit; Reviewing the implementation of the highly complex system and performance during the summit; and Sharing the vision of the C4IS system for the future 10:10 – 10:30 a.m. “Key Trends in TETRA that will Impact the Next 10 Years” Bruce Brda, Senior Vice President – Government Solutions, Motorola Solutions TETRA remains the choice for mission-critical customers, with several nationwide networks being added in the last 12 months alone. This session will discuss the driving forces in TETRA’s continued success, and what will be the critical success factors in keeping it as the number one choice for the foreseeable future. 12:30 – 12:50 p.m. “Interoperability – Harnessing the Power of Data to Build Community Safety and Resilience” Deborah Weiss, Chief Information Officer, State of Victoria’s Emergency Services Telecommunication Authority (ESTA) (customer of Motorola Solutions) Data is exploding, and information can come from anywhere. In a time of exponential change, with growing community expectations, how do emergency services organizations harness the power of this change to improve interoperability and connectedness between agencies to drive increased community salary and resilience? The presentation will explore how data and information is at the core to ESTA’s business and the challenges this organization has been facing in helping to drive interoperability in response and maximizing the use of data and information day-to-day. 2:20 – 2:45 p.m.“Secured Communication on Collaborating Platforms” James Wong, Senior Manager, Asia Pacific & Middle East, Motorola SolutionsLive chat on exhibition grounds, Hall D, Basement 2, Marina Bay SandsThursday, May 22 – Congress Day 210:30 - 10:50 a.m. “Exploring the Possibilities for Deploying LTE for Professional Users”Scott Mottonen, Vice President – Private Broadband, Motorola Solutions (joint panelist) Topics: How much data? When, where and how?; Choosing the right model for displaying a critical communications broadband network; What’s the timeline for displaying LTE alongside existing critical communications networks; and Tackling cyber security threats2:25 – 2:45 p.m.“Developing Effective Communications between the Control Room and the Field Unit”Peter Goulding, Public Safety Specialist, Motorola Solutions Highlighting how cooperation and communication between the control room and the field unit differs significantly during major events from daily operations in terms of processes and technology requirements.2:30 – 2:50 p.m.“Using TETRA to Ensure Queensland Gas Corporation’s (QGC) Exploration Stays on Schedule”Ian Hill, Manager – Automation Engineering, Queensland Gas Corporation (customer of Motorola Solutions) Topics: Deploying TETRA to support the transport of liquefied natural gas through a 540km underground pipeline network to Curtis Island in Queensland; Outlining the scope of TETRA usage at QGC; Gathering telemetry information; Real-time transmission of data to central command centers; and Using the radio network for field communications 4:15 – 4:35 p.m.“Expanding the Reach of TETRA in Remote Areas”Richard Martin, Senior Marketing Manager, Motorola Solutions Topics: Providing power for TETRA networks in remote areas; Using wind and solar power solutions to power remote base TETRA stations at the Rio Tinto mines in Mongolia; and evaluating the results to-date.Shamik Mukherjee is Associate Vice President of Marketing for Asia Pacific and the Middle East for Motorola Solutions, Inc.To find out more, visit the Critical Communications website. We look forward to seeing you there. Follow Motorola Solutions' Asia Pacific-Middle East updates at @MotSolsAPME or #CCW2014 on Twitter and on LinkedIn at

      • The Next Phase of NG9-1-1

        Published Dec 09 2016, 9:23 PM by Dan Sawicki

        How Prepared are We for Interim SMS Text-to-9-1-1 and the New Standard of Public Safety?

        The time has come!

        May 15, 2014 marks another milestone in the continual enhancement of 9-1-1 service to the public, as today the four largest national wireless carriers begin supporting interim SMS Text-to-9-1-1, a significant leap forward in the growing attention to the transition from E9-1-1 to NG9-1-1. Together, the Federal Communications Commission (FCC), Association of Public Safety Communications Officials-International (APCO) and National Emergency Number Association (NENA) and the commercial carriers (AT&T, Sprint, T-Mobile USA, and Verizon) demonstrated their desire and ability to serve the public welfare.

        The focus now turns to the implementation of interim SMS Text-to-9-1-1 – within the public safety answering points, or PSAPs. While this task may seem daunting, expensive, or too technology-forward, several options for implementing interim SMS Text-to-9-1-1 are available to PSAPs nationwide that need to comply with this new standard. But why make this transition?

        Interim SMS Text-to-9-1-1 sets a new precedent for the continuing progression of public safety and 9-1-1 emergency service. Many texts are received every day by carriers in an attempt to reach 9-1-1 call takers. Incidents in the past, in particular, active shooting situations such as at Virginia Tech in 2007 have proven the need for this service. The value of 9-1-1 text messages has also been cited in multiple domestic dispute incidents as well as in intruder situations. Interim SMS Text-to-9-1-1 provides a means to reach 9-1-1 centers when a voice call would endanger the caller, or is not possible. In a broader scope, interim SMSText-to-9-1-1 also stands to make a significant difference for the entire deaf, hard of hearing, and speech impaired community. Currently at over 11 percent of the United States’ population, this community is constantly challenged with how to communicate emergencies to 9-1-1. Interim SMS Text-to-9-1-1 stands to dramatically change the way those of the deaf, hard of hearing, and speech-impaired communities are able to provide information to emergency responders and ultimately save lives.

        Voluntary agreement of the national wireless carriers to support Interim SMS Text-to-9-1-1 has been achieved, and development of infrastructure is in progress to accommodate this change. So where do we go from here? As of May 15, 9-1-1 text messages sent from citizens and transported over the national wireless carriers networks will be capable of being sent on to PSAPs, but are they ready to receive them or will a “Bounce Back” message be returned to the person in need that’s sending the 9-1-1 text? Options including Text-to-TTY/TDD, Web Service, and an ESInet/IP Network Service Interface are alternatives for agencies to explore and determine what works best for them in order to implement this change. Spanning various budget limitations with a variety of diverse feature sets to make the most out of this new inflow of information, agencies now have the ability to advance to the next generation of public safety and 9-1-1 emergency service.

        Dan Sawicki is the Director of Product Management, Motorola Solutions Inc., Government Solutions and Service (GSS) business. Dan Sawicki has more than thirty years of telecommunications experience serving in various roles spanning strategy, product management, front-end requirements definition/planning, advanced manufacturing and quality management. Sawicki also represents MSI on the Industry Council for Emergency Response Technologies (iCERT) Board of Directors.

        Learn more:

        NG9-1-1 changes everything: Will you lead, folllow or be left behind?

        Five Keys to a Successful NG9-1-1 Migration

      • The 2014 Mason Lankford Award Winner Is…

        Published Dec 09 2016, 9:23 PM by Motorola Solutions

        Every year at the Congressional Fire Service Institute’s Dinner, Motorola Solutions and CFSI are proud to present the Mason Lankford Award to a recipient who has contributed invaluable time, effort, and leadership to advocate for firefighter safety. The award recognizes individuals who are proactive on the local, state, and federal levels of government to improve fire/emergency services and life safety issues.MLA-pic1.jpg The 2014 Mason Lankford Award

        Sponsored in part with CFSI, Motorola Solutions has proudly presented the award since its establishment in 1988. It stands for the ideals and beliefs that were Mason Lankford’s life’s work: providing the Fire Service an avenue and forum to meet with legislators, congressmen and federal leaders in order to ensure firefighter safety.

        MLA-pic2.jpgFormer NFPA President James M. Shannon accepts the 2014 Mason Lankford Award

        This year James M. Shannon (past president of The National Fire Protection Agency) humbly accepted the award for being a catalyst of change in the fire market. Throughout his tenure at The NFPA, Mr. Shannon has worked tirelessly to:

        • establish the Fire Sprinkler Initiative to provide resources for the fire service and other sprinkler advocates who want to demonstrate the need for home fire sprinklers in their communities.

        • establish the Coalition for Fire-Safe Cigarettes, a national group committed to saving lives and preventing injuries by reducing the threat of cigarette-ignited fires.

        • testify before Congress to advocate for enhancing safety and Homeland Security resources for firefighters, based on findings from NFPA´s report, "A Needs Assessment Study of the U.S. Fire Service."

        • convene an emergency NFPA Technical Committee meeting to review safety issues in public assembly buildings following the Station nightclub fire in Rhode Island. Those deliberations led to important amendments to NFPA 101®, Life Safety Code®, and NFPA 5000®, Building Construction and Safety Code®. These new requirements are believed to be among the nation´s most stringent.

        MLA-pic3.jpgFrom left to right: Director, Bureau of Justice Assistance Domingo Herraiz, 2014 Mason Lankford Award Winner James Shannon, Marketing Director of North America Government Solutions for Motorola Solutions Alan Lopez, Fire/EMS Marketing Manager for Motorola Solutions Dhiren Chauhan, CFSI President Dr. William F. Jenaway

        Motorola Solutions is proud and honored to partner with the CFSI to present the award each year to a deserving leader in the fire service. Past winners of the award include Chief Steve Austin, Chief Dennis Compton, Chief R. David Paulison, Chief Ronny Coleman and Chief Ron Siarnicki.

        Dhiren Chauhan is Manager, Fire & EMS, Motorola Solutions
        Watch a video about the J. Mason Lankford Award, and what it means to the Fire Service, featuring past recipients of the award.
        For more information on Motorola’s Fire & Emergency Services products and solutions, please visit
        Read other blogs by Dhiren Chauhan here.