FRESH IDEAS IN PUBLIC SAFETY


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      • Turning Data from Foe to Friend

        Published Dec 09 2016, 9:23 PM by Motorola Solutions

        By Steve Beach

        We only need to login to our Facebook account to see the world is in data overload mode with people telling us the latest breaking news, which stores have the best sales and which recipes to try. You are not immune from being bombarded with all this data in your world of policing. Every second, critical operational data is flying around with incidents reported, crimes committed, calls for service received and records entered. How you capture, access and analyze this data and then what you do with it, determines the value.

        The arrival of big data, while certainly overwhelming, presents real opportunities for policing organizations to do “better with less” according to Ken Corney, Police Chief of Ventura, CA. His department has invested in tools to do hotspot policing by taking all the data around them and using it in an organized way to get to the scenes faster and make more appropriate decisions. Chief Corney is using data to develop information to be able to respond more appropriately and to put the resources in the most impactful places. His department uses hotspot policing to look at where the crime is and what’s influencing crime, and then they direct their resources into those areas.

        Robust data discovery tools and business analytics bring focus to the historical and real-time data points that matter most. They can answer “what if” questions along with those you didn’t even know to ask. So whether you are trying to increase your understanding of an event, drive more effective decisions or achieve specific operational goals, data discovery tools can help you identify the patterns, relationships and trends you may have otherwise missed. No matter your department or role, information drives action. With the right platform, tools and partner you can unlock the operational intelligence you need to work smarter and safer.

        So are you going to let the data around you be just another annoyance or are you going to put it to work for you? If used effectively data can be turned into information which can be used for intelligence led policing. The Real-Time Crime Center from Motorola Solutions, Inc. integrates the data sources into one operational view. As part of the scalable architecture of the Real-Time Crime Center solution, the Ventura, Calif. police department is using a phased approach to implement features such as Motorola's new PremierOne (TM) Intelligent Data Discovery (IDD) service. This new customizable service helps consolidate and analyze real-time key performance indicators and historical data resulting in actionable, dashboard views of the situation. IDD tools such as data analysis bring focus to the historical and real-time data points to help Ventura officials identify crime patterns and trends to drive more effective decisions. The web-based dashboards graphically display real-time details and the scalable system allows the integration of data from additional systems such as city operations, fire, public works and more. By providing actionable intelligence, the IDD service is helping Ventura officers move from reactive to proactive decision making.

        Steve Beach is Solutions Engagement Manager for Real-Time Crime Center solutions at Motorola Solutions.

        Watch the video “Motorola Solutions Visits Ventura Police Department” on our You Tube channel.

        For more information on Motorola's Intelligent Data Discovery offer, please visit online at http://www.motorolasolutions.com/idd/.

        Please visit the Ventura Police Department’s Facebook page.

      • Motorola Solutions Rolls Out an Expanded APX Radio Portfolio at IWCE

        Published Dec 09 2016, 9:23 PM by Motorola Solutions

        This year in Las Vegas, the International Wireless Communication Expo (IWCE) is showcasing all the latest in wireless innovation.

        Motorola Solutions will be demonstrating several new communication solutions for the public safety markets at IWCE. We are demonstrating the new offerings that will enhance the portfolio of mission critical communications devices designed for public safety officials to maintain constant, reliable communications and ergonomically correct form factors and feature sets that allow users to be safer, smarter, and more efficient. Imagine the ability to communicate on up to four frequency bands through one single device, or be able to track down a person of interest while dispatch knows the officers every move. This is just a glimpse of the infinite solutions that the APX 1000, APX 4000XE, and the APX Dual Radio can provide.

        Since its launch in 2009, the APX portfolio continues to expand not only in hardware but software as well. This year, Motorola Solutions continues to grow that portfolio starting with the APX 1000 Project 25 portable radio. Designed and created for local public safety officials, public works and utilities users who require superior audio quality during intense noise environments in a radio that’s budget-friendly. Think boiler and engine rooms, sirens and horns and the most intense noise setting you’ve ever been in. That is what this radio can accomplish. Seriously. Times when it’s imperative to be able to communicate that urgent message clearly and have it be heard. Complete with a data-rich feature set and TDMA capabilities in a concise and compact form factor, the APX 1000 is an ideal solution for agencies that do not require advanced feature technology, all the while receiving a cost-effective and reliable solution. Swing by and take a look and be sure to check out this new solution for you!

        The APX 4000XE Project 25 portable radio gives you a way to complete the APX portable line for enhanced ergonomic form factors. Public safety first responders, such as police, fire, and corrections, need to be able to go about their days using a compact, light portable solution that provides extreme ruggedness and durability. The APX 4000XE was designed specifically to provide users the ability to maneuver and change volume and channels with enhanced dedicated knobs, and a large emergency button for glove-required environments. This is the ideal solutions for gloved users that need a reliable portable device that has the ability to adjust individual for the user’s selection. Rich in feature technology such as TDMA, alert tones, GPS, man down, Bluetooth and encryption, the APX 4000XE is set to withstand the most durable environments out there in order to keep you safe.

        Lastly, the APX Dual Radio is a unique solution designed for the public safety markets to allow up to four frequencies of interoperability, all through the ease and usage of the O7 control head. If you are a public safety official, think of how imperative it would be to have the ability to monitor all types of frequencies and channels. Law enforcement officials need to constantly be aware of their surroundings and communicate them if necessary. The ability to simultaneously monitor more than one channel at a time provides first responders the ability to really keep their eyes (or ears) on the ball and know what is happening at all times during the day and night. The APX Dual Radio utilizes the APX 7500 or APX 6500 mobile solutions and through ease and efficiency allows combinations of receivers and power level to be in use. We are showcasing this demo at the show so be sure to come check it out!

        The APX 1000, APX 4000XE, and APX Dual Radio will be on display at this year’s IWCE conference, located at the ASTRO 25 Two-Way Radio Solutions pod. I will be there all day, so please come take a look to see the new solutions for you at IWCE Motorola Solutions Booth # 5021!


        Callan Russ is ASTRO 25 Subscriber Marketing Manager, Motorola Solutions

      • Welcome to the Big Show: How Do You Juggle P25 System Operations?

        Published Dec 09 2016, 9:23 PM by Motorola Solutions

        By Wayne Anderson

        Did you ever visit the circus when you were a child? Do you remember the completely awe-inspiring feeling you experienced watching the clowns race about in their little car, the trapeze artists flying through the air with grace and strength, or the lion tamer pushing the limits of animal obedience? Your brain was on high alert the entire time as you listened to the music, drank in the sights and became overwhelmed by the scent of popcorn, peanuts and cotton candy.

        Did you ever wonder how this organized chaos was kept in check; how everything could run so smoothly so that, when it was time to wow the audience, the performance succeeded? What was the secret to that well-oiled machine?

        Operating a P25 communications system can make you feel like a ringmaster. There are so many components you are responsible for maintaining, and if you have one misstep, the tent could collapse –resulting in lost communication ability, jeopardizing your users and the people they serve. Just like the circus lions, nothing is sedentary in a radio system; you have to be flexible enough to quickly adapt to frequent changes in your technology plan to satisfy the needs of your users. Above all else, the show must go on.

        System operation is more than making sure the Master Site is operational or that your subscribers are functioning properly. It’s managing the system’s growing complexity and being able to understand how the rapid technology advancement impacts the system’s lifecycle and features it provides. You also have to contend with the side show of constrained budgets and growing demands for your resources to spend their time on other acts within your agency.

        If you pull the curtain back, you’ll realize the ring master didn’t do it all on his own. He had an entire support system behind him, making sure timings were set correctly, props were functioning and resources were where they needed to be.

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        You’re not alone either when it comes to managing and operating your P25 system. Outside your organization, a trusted advisor can engage and collaborate with you to build a successful operations and management plan that allows you to maximize your system’s potential without the burden of constantly worrying about its performance. A trusted advisor can assist in or carry the risk of operating, optimizing, simplifying and even hosting your P25 system depending on your goals and the best way you want to allocate your resources. And your operations and management plan can include a predictable financial model designed around giving you the current and future visions of your system.

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        Think this clown could juggle the complexity of a P25 system?

        It is challenging to juggle all the responsibilities that come with maintaining and operating a P25 system. Though your audience may expect you to simultaneously walk the tightrope, juggle the swords and fly out of the cannon, you know that it takes more than one person to accomplish those tasks. As you juggle, you need someone you can trust to take care of walking the tightrope or someone who knows how to drive the clown car.

        A partner who understands your mission as well as how to optimally manage the complexity of your system can provide support and expertise when and where you need it the most. A complementary resource can manage the acts in order to allow you to refocus on your organizational priorities in order to accomplish the mission of your organization.

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        You are the ring master and the show is yours, but you do not have to pull each night’s performance off by yourself. Sometimes it’s nice to be able to relax in the front row, enjoying the view and having peace of mind that the show will dazzle as it’s meant to.

        Wayne Anderson is Manager of the Global Solutions and Services Managed Services Offer Development team for Motorola Solutions.

        Learn more about Motorola’s Dedicated System Management here.

      • Having Your Cake and Eating It: Starter Kits for Today’s Technology Solutions

        Published Dec 09 2016, 9:23 PM by Motorola Solutions

        By Mike Fox

        Isn’t "having your cake and eating it too" the phrase we all aspire to? What if you could get the solution you need at the price you want? Does this seem to be too good to be true? Well it isn’t. This is something you should start expecting from your vendors.

        The concept of starter kits is something taking the technology industry by storm. We know technology investments can be expensive. But on the other hand, if you don’t make them you will not be keeping up with the fast pace demanded of us in today’s world. Starter kits are the answer to this problem. They give you the components of the solution you need to begin working towards your greater overall vision while keeping it within your budget.

        For public safety agencies, whose budgets within the last few years have remained static at best, starter kits can be an especially important tool to help keep up with the fast pace of technology and to keep your agency moving at the speed today’s world demands.

        There are lots of new technology solutions out there for public safety agencies which are simply unattainable due to current government budget constraints. Your vendors, including us, pitch these great ideas to you but you don’t know how to get started. It simply seems out of your reach. Because of this, starter kits can be especially helpful for public safety agencies.

        Starter kits give agencies the components they need to begin building towards the realization of their vision and to start realizing some of the benefits today. Not only are starter kits a great way to begin taking steps towards your vision, but they are also a way to start slowly so you do not create upheaval within your operations. This will allow you to try things out and begin adjusting your processes and workflows at a pace comfortable for your agencies.

        For public safety agencies, starter kits truly allow you to have your cake and eat it, too.

        One example of such a starter kit is Motorola’s Real-Time Crime Center (RTCC) Starter Kit package which gives you an entry point to the next level of intelligent policing. Motorola’s RTTC starter kit consists of the Real-Time Intelligence (RIC) platform including software licensing for a RIC console position and connections to support interfacing with a CAD platform and up to two video management platforms. It gives you the ability to connect up to 100 existing cameras back into the RIC, integrating feeds from multiple video management systems on to one screen and selecting the most relevant video for improved incident management. The RIC provides an aggregated, user configurable console view that integrates multiple disparate public safety systems and third-party applications into a unified public safety workflow. Motorola’s professional services can help guide you through the RTCC visioning, training and needs assessments. Design and planning also will ensure that you are well prepared for the organizational transformation ahead and can demonstrate measurable improvements to your communities.

        Mike Fox leads the Government Solutions team for Motorola Solutions.

        Visit us online for more information on Motorola’s Real-Time Crime Center Starter Kit at http://www.motorolasolutions.com/rtcc.

      • Please Visit Booth #5021 at the International Wireless Communications Expo in Las Vegas

        Published Dec 09 2016, 9:23 PM by Motorola Solutions

        By: Tom Miller, Lt. Col (Ret) MI State Police; Director, Government Market Strategy, Motorola Solutions

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        Each and every year, I look forward to the International Wireless Communications Expo (IWCE) conference in Las Vegas, with anticipation. This year we will be highlighting and showcasing some of the latest advancements in Public Safety as well as MOTOTRBO two-way radio portfolio.

        I welcome you to join me March 24-27, 2014 to share in innovations that will continue to help keep our cities safer while revolutionizing the wireless communications world with updated technology advancements. I find that at IWCE there are many opportunities to not only network with industry leaders, but receive further education on topics such as the future of LTE and LMR. We will be showcasing an LTE Deployable Trailer, as well as advances to our MOTOTRBO two-way radio portfolio.

        We can further explore and dig deep down into how these are two very distinct and different technologies that provide different capabilities and, for the foreseeable future, organizations may need both LTE and LMR in joint collaboration and what that means.

        I will be presenting on two panel sessions focusing on: “Backhaul and Big Data: Getting Large Files Where They Need to Be” and “LMR and LTE: A Multi-Network Architecture for Future Communications” and would like to personally invite you to join me. Throughout the week, many of my Motorola colleagues will be presenting on some of these various panels:

        • Wed., March 26: 1:15 pm – 2:30 pm – “NG911 – Location, Architecture and Changing Social Mores
          Tom Gross, Director, Command Center Solutions, Motorola Solutions
          As public safety personnel still struggle with reliable indoor location services, explore how data to public safety answering points is becoming more of a reality with broadband-enabled, IP-based networks. Review the long-term vision for next-generation emergency services.
        • Wed., March 26: 2:45 pm – 4:00 pm – “Backhaul for FirstNet
          Rohit Bhanot, Senior Director, Public Safety Broadband, Motorola Solutions
          Examine how cost-efficiency reuse microwave assets on the ground, learn how to build the most cost-effective, high-reliability backhaul solution to meet the capacity needs of LTE, and gain insight on building a FirstNet-ready backhaul network by discussing design, support ,cost, reliability and capacity.
        • Thurs., March 27: 2:00 pm – 3:15 pm – “Firefighter Tech: Radio Interference and Accessories
          Matthew Busa, Senior Product Planner, Motorola Solutions
          Advances in technology and software bring new possibilities to the fire industry which was not possible just a few years ago. Review new technologies and software available to the fire industry and the NFPA’s new guidelines that affect manufacture, design and certification of hand held radios. Also take a futuristic look at where fire service communications will be in 10 years….
        • Thurs., March 27: 11:15 am – 12:30 pm - “Are You FirstNet Ready? Preparing for LTE Wireless Communications
          Mark McNulty, MSSSI Vice President, Motorola Solutions
          Explore obstacles to transitioning from legacy wireless systems to LTE, review lessons from early conversion deployments and how to avoid the same pitfalls, and examine how new devices and applications can help increase First Responders’ capabilities for safety and response. Lastly, discuss how to invest wisely in your public safety communications with so many unknowns still on the horizon. Are you up to the challenge of implementing FirstNet?

        If you are at the show, please stop by the Motorola Booth (#5021) to see all of our innovative demonstrations. If you can't make the IWCE show, catch our Twitter feeds at @MotoSolutions, @MotPublicSafety and follow us with hashtag #IWCE2014 to get live information right from the show floor.

        Tom Miller was Lt. Col (Ret) MI State Police and is now Director, Government Market Strategy for Motorola Solutions.

        Read other blogs by Tom here.

      • Two-Way Radios are...Cool.

        Published Dec 09 2016, 9:23 PM by Motorola Solutions

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        When I tell people Motorola Solutions’ largest business is two-way radios, there is a two-way radio solution for every industry, and it’s a multibillion dollar market, I often get an odd look. That look is typically followed by the question, “Two-way radios? You mean like walkie-talkies?”

        With all the buzz that surrounds cellular technology, two-way Land Mobile Radio (LMR) is often overlooked in today’s communication portfolio – but it is an ever-evolving technology that continues to provide reliable communications plus innovative new features that help organizations to stay connected, better manage their workforce, keep employees safe and increase productivity. Today’s device is not the same radio used in the 1960s. Today, a modern, standards-based radio is also data-enabled with an IP address that enables lots of cool, exciting functionality. Yes, I said cool!

        In November, my home state, Illinois, and other states across the Midwest experienced a rare outburst of violent storms and tornadoes. As I was reviewing news coverage of the storms, it struck me that during an event like this, first responders need to reliably communicate using voice and data on a two-way radio, to coordinate response and save lives. They need a device that is designed specifically for the rugged world they operate in, and it needs to be easy to use – no phone numbers to look up and dial, no competing for spectrum capacity with consumers, just hit the push-to-talk button and talk. A two-way radio is a simple, reliable, purpose-built tool that is very good at its job – always-available communications.

        For mission-critical communications, two-way radio – with its extended coverage range and extremely rugged equipment – does the job better than any other solution. For example, the STARCOM21 statewide Project 25 radio network covers the entire state of Illinois with approximately 270 radio tower sites, providing dedicated capacity to first responders across the state. It is much easier to keep 270 sites hardened, which means being always available, than the thousands of towers cellular technology requires.

        And when the disaster strikes, like last November, those thousands of cell towers must also support hundreds of thousands of consumers, all competing for the same shared capacity. When a cell tower is knocked out by a storm, consumers have no way to communicate.

        If a radio tower goes down the radio user can still communicate in direct mode,radio-to-radio communications, providing additional peace of mind the call will get through. In addition, powerful vehicle-mounted mobile radios in direct mode can work for 10’s of miles, covering large areas easily.

        So next time you see a police officer, check to see if the officer has a radio. I am sure he will have one. Then ask him or her to share with you what the radio means to them in the moments that matter. I think you will find it interesting and cool, too!


        John Kedzierski is Motorola Solutions Director of Product and Solutions Marketing and previously the Motorola Solutions Area Sales Manager for State of Illinois and Indiana.

        Read additional blogs by John Kedzierski here.

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