Though built for resiliency, land mobile radio (LMR) systems are not exempt from faults. And, with weather getting more unpredictable and extreme throughout the U.S., critical network events can multiply during catastrophes. Mission-critical operations require having a disaster management plan to ensure network uptime.
Plan for the unpredictable. Most cities, states and countries have emergency management plans. Become familiar with the plans outlined for varying degrees of emergencies and how your network operations team should function in these situations. Your plans should include specific procedures for redundancies, provisioning, onsite support, power supply failures, spare parts management and much more. Catastrophes happen with and without notice. Having a set plan, and more importantly, conducting periodic drills based on that plan, makes you better prepared for either situation.
Assess your overall system management. Outages can put public safety at risk. Do you have all the necessary skills required to plan, operate and optimize your system performance? Leveraging a strategy that augments your operations with the right mission-critical expertise can help you maximize your technology investment, improve resiliency and ensure proper redundancies exist for the best coverage and connectivity in any situation.
Preparing for network issues as they arise is imperative to public safety ground operations during catastrophes. Read more about how our managed services team ensures communication among first responders in South Carolina during the 1000-year flood in our Mission-Critical Disaster Management Use Case.
Robert D. Buethe is MSSSI Global Vice President for Managed and Support Services.