Preventive Maintenance - Motorola Solutions USA

Preventive Maintenance Proactive program of regularly scheduled network checkups that sustain system health, readiness and overall reliability



Overview

Preventive Maintenance

MINIMIZE PREMATURE OR UNEXPECTED REPAIRS AND KEEP NETWORK COMPONENTS OPERATING TO MANUFACTURERS’ SPECIFICATIONS

Network Preventive Maintenance is the critical first line of defense to protect your network infrastructure equipment and maximize its uptime. An operational test and alignment (as applicable) on your equipment infrastructure or fixed network equipment ensures that equipment continues to meet original manufacturer’s specifications.

Motorola-certified field technicians inspect your network on a routine basis. If necessary, our authorized technicians are dispatched to your site to perform hands-on examination and diagnostics. When needed, they have direct access to Motorola’s centralized technical resources and engineering expertise.

Backed by Motorola’s large, world-class service network, you can plan and schedule annual preventive maintenance of your network to keep your staff productive and meet your operational timelines.

Features and Benefits

Routine service
Proactively detects potential issues, keeps equipment optimized and helps manage maintenance budget

Consistent scheduling
Benchmarks quality by establishing baseline, meets your planning and operational timelines because it’s defined by you

Expert network technologists
Each receives at least 40 hours of training a year, knowledgeable on all network types and third-party equipment

Detailed checklist
Verifies infrastructure equipment is realigned to original manufacturer’s specifications, and provides detail on specific services performed and how your system rates

Large network of service providers
Local presence, widespread geographical coverage

The Assurance Program
Backed by a set of standards designed to assure superior service delivery, Preventive Maintenance adheres to specific measures in the Reliability and Routine standards

Customizable to your needs
Choose the level of involvement to meet the needs of your management team and users – your Customer Support Manager can design a flexible, effective program for you

Reduced Total Cost of Ownership
When your network is more reliable, trouble calls decrease and TCO is considerably reduced

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At a Glance