Device Repair - Motorola Solutions USA
|

Device Repair Reliable, timely, cost-effective mobile device repair



Overview

Device Repair

EASILY KEEP YOUR MOBILE DEVICES IN TOP SHAPE, READY AND AVAILABLE BY TAKING ADVANTAGE OF OUR EXPERT DEVICE REPAIR SERVICE

Running an in-house repair operation requires an enormous amount of time and effort, as well as an investment in test equipment and repair tools. In addition, continuous training is required to keep a dedicated staff of technicians up to speed on the latest technology. Flexible service options are designed to fit exactly what you need and range from post-warranty service agreements to "pay-as-you-go" repair programs.

Features and Benefits

Factory-trained technicians
No need to invest in headcount to support your radios or extensive training to keep them current and certified on the latest technology

State-of-the-art diagnostic equipment
We’ve invested hundreds of thousands of dollars in sophisticated test and repair equipment so you don’t have to

Motorola replacement parts
All repairs are returned to original factory specifications by using parts specifically designed for your radios

Quality repair and latest upgrades
Timely and accurate diagnosis and repair assures that all equipment you send to us is reprogrammed to original operating parameters and upgraded to the latest firmware

90-Day Repair Warranty
We guarantee that your repairs will be done right

Quick turnaround time
Timely repair maximizes your product uptime and keeps your critical business functions running smoothly

Defined case and escalation management
Procedures are in place that continuously measure and confirm that our quality, cycle-time and service-level metrics are met

Easy to use
Log on to Motorola OnLine (MOL) to submit repair requests, check repair status, and quickly check status of your radios

Related...

At a Glance