Dedicated System Management - Motorola Solutions USA
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Dedicated System Management All the features of Motorola’s System Management but with a System Manager assigned solely to your network



Overview

Dedicated System Management

FROM MONITORING TO REPAIR TO OVERSEEING UPGRADES, YOUR ASSIGNED SYSTEM MANAGER OPERATES AS PART OF YOUR TEAM

Your Motorola System Manager serves as an extension of your own radio team, freeing you to manage the day-to-day operation of your organization. System Management also gives you a direct contact to key Motorola systems technologists and engineers.

Dedicated System Management coordinates all aspects related to the support, monitoring and maintenance of your network from day-to-day routine upkeep of the system to managing quick response for emergency service calls, coordinating additional technical support and following up on repairs.

Features and Benefits

Deep familiarity with your specific network
Turning management of your network over to a Motorola system manager puts it in the hands of someone who is experienced with your technology and familiar with your specific network

An 'in' with in-house resources
A dedicated system manager knows how to cut directly to internal Motorola support and engineering teams to help solve complex network issues

Increased network availability
Your SM ensures you’re your network is monitored and complies with the terms of your Service Level Agreement

Reduced inventory costs
You’ll have access to an accurate, up-to-date asset inventory management reports

Routine and ongoing management
The Dedicated System Manager assists with database management, oversees the implementation of system upgrades and coordinates user training

Above and beyond
We can interface with your user groups and conduct regular meetings to review system and support performance reports

At a Glance