FROM MONITORING TO REPAIR TO OVERSEEING UPGRADES, YOUR ASSIGNED SYSTEM MANAGER OPERATES AS PART OF YOUR TEAM
Your Motorola System Manager serves as an extension of your own radio team, freeing you to manage the day-to-day operation of your organization. System Management also gives you a direct contact to key Motorola systems technologists and engineers.
Dedicated System Management coordinates all aspects related to the support, monitoring and maintenance of your network from day-to-day routine upkeep of the system to managing quick response for emergency service calls, coordinating additional technical support and following up on repairs.
Deep familiarity with your specific network
Turning management of your network over to a Motorola system manager puts it in the hands of someone who is experienced with your technology and familiar with your specific network
An 'in' with in-house resources
A dedicated system manager knows how to cut directly to internal Motorola support and engineering teams to help solve complex network issues
Increased network availability
Your SM ensures you’re your network is monitored and complies with the terms of your Service Level Agreement
Reduced inventory costs
You’ll have access to an accurate, up-to-date asset inventory management reports
Routine and ongoing management
The Dedicated System Manager assists with database management, oversees the implementation of system upgrades and coordinates user training
Above and beyond
We can interface with your user groups and conduct regular meetings to review system and support performance reports