From your customer's point of view, service is the sum total of all your efforts.
To grow economies of scale and scope, your first focus should be serving the customers you already have. Motorola's technology solutions can help your field operations personnel deliver a higher level of service at a lower cost per interaction, with devices and applications that dynamically connect them to one another, to your supply chain and to your customers, all in real time. Create stronger economies, inside and outside your organization, with service that builds deeper loyalty, upsells offerings and catalyzes growth.
Enable field workers to perform pre-sales, sales, and route accounting activities and more effectively interact with customers. Immediate and effective response to customer requests and requirements helps to sell products faster and more often, and grow customer bases.
Empower field technicians to respond to your customers’ most pressing needs with the information most relevant to the task at hand. Positioning technicians where they’re needed most and equipping them with the intelligence they need to quickly resolve any situation reduces total cost to serve, enhances customer service levels and helps build customer loyalty.
Drive efficiency, innovate services and differentiate your business with solutions that make it easy to deploy and manage the maintenance, security and lifecycle of devices and other technology assets.
Enhance service levels inside and outside of your organization by optimizing the fleet of vehicles servicing your supply chain and end customers.